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- Tasks: Lead a dynamic retail team while engaging with customers and driving sales.
- Company: Join PUMA, a brand that values equality and innovation in retail.
- Benefits: Enjoy competitive pay, career growth, and a vibrant work environment.
- Other info: Embrace a culture of diversity and inclusion at PUMA.
- Why this job: Make an impact on the sales floor and develop your leadership skills.
- Qualifications: 3 years of retail experience, with 1 year in a supervisory role.
The predicted salary is between 25000 - 32000 £ per year.
SPEED takes measures to prevent and resolve conflict situations; fosters effective communication within the team and with other departments.
Salesfloor Engagement: Spend 90% of time on the sales floor engaging with customers and coaching employees.
Team Management: Assist in recruiting, training, developing, and managing store staff; motivate and encourage retail sales staff to achieve sales targets.
Store Operations: Process POS transactions accurately in compliance with Retail P; identify, interpret, and diagnose store performance based on controllable operational KPIs (including but not limited to CR, UPT, ATV).
Loss Prevention: Oversee loss prevention and ensure operational compliance.
Inventory Management: Achieve or exceed inventory and shrink goals; manage physical inventory counts.
Merchandise Management: Handle incoming and outgoing merchandise and communicate opportunities; ensure the store's visual presentation meets or exceeds PUMA VM standards.
Reporting: Prepare and analyse sales reports and provide insights to improve performance.
Compliance: Ensure compliance with company policies, procedures, and legal requirements.
YOUR TALENT
- Sales (Profitability Management and performance): Essential for achieving sales goals, managing payroll, ensuring profitability; analytical abilities for preparing and analysing sales reports and providing insights.
- Product Knowledge: Understanding purposes, properties, quality, care rules, and prices of the products; ability to offer substitutes, new, and related products.
- Customer Service: Fosters effective communication within the team and with other departments.
- Sales Floor Stock: Manage stock levels on the sales floor and ensure sizes and styles are available.
- Visual and Presentation Skills: Ensures the store's visual presentation meets or exceeds PUMA's VM standards.
- Self-leadership: Works independently, efficiently manages own emotions and challenges.
- Technology: Proficiency in retail software, inventory management, and POS systems.
- Compliance Knowledge: Ensures compliance with company policies, procedures, and legal requirements.
- Inventory and Merchandise Management: Handles inventory, manages shrink goals, and processes merchandise.
- Physical Demand: Constantly walking and moving; uses speaking, hearing, near and far acuity, depth perception, and field of vision.
- Experience: Minimum of 3 years in retail, with at least 1 year in a supervisory or senior retail staff role.
- Education: Minimum completed full school/vocational school education (e.g., high school diploma) or higher.
PUMA provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA, and we do not tolerate any form of harassment or discrimination.
Retail Supervisor (Full-Time - 40hrs) employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (Full-Time - 40hrs)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about engaging with customers, be ready to demonstrate your sales skills during the interview. Think of scenarios where you've successfully motivated a team or resolved a conflict.
✨Tip Number 3
Bring your A-game when it comes to questions. Prepare thoughtful questions about the store's performance metrics and how they measure success. This shows you're serious about contributing to their goals and understand the retail landscape.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Supervisor (Full-Time - 40hrs)
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your retail experience, especially any supervisory roles. We want to see how you've managed teams and driven sales in the past!
Be Specific About Your Skills: Tailor your application to showcase your skills in areas like inventory management and customer service. Mention any specific software or systems you’ve used, as we love tech-savvy candidates!
Engage with Our Values: We’re all about effective communication and teamwork. Use your application to demonstrate how you foster these values in your previous roles. Show us you can keep the team motivated and engaged!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PUMA Group
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data to drive sales and manage inventory in your previous roles. This shows you understand the business side of retail and can contribute to achieving those targets.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you motivated staff or resolved conflicts. Highlighting your ability to lead and develop others will resonate well with the hiring team, especially since they’re looking for someone to coach employees.
✨Engage with Customer Service Scenarios
Expect questions about customer service situations. Prepare to share specific instances where you went above and beyond for a customer or handled a difficult situation. This will demonstrate your commitment to fostering effective communication and ensuring a positive shopping experience.
✨Understand the Brand
Research PUMA’s values, products, and visual merchandising standards. Being able to discuss how you align with their brand ethos and how you can maintain their VM standards will show that you're not just looking for any job, but that you genuinely want to be part of their team.