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For Companies At a Glance
- Tasks: Drive sales, deliver top-notch customer service, and manage store operations.
- Company: Join PUMA, a global leader in sportswear with a vibrant team culture.
- Benefits: Flexible part-time hours, competitive pay, and a supportive work environment.
- Other info: Embrace diversity and equality in a fun, energetic workplace.
- Why this job: Be part of a dynamic team and make an impact in the retail world.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. All genders are welcome.
YOUR MISSION
- Sales Management: Drive and achieve sales, KPIs, and profitability goals.
- Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
- Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre‑sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting appearance. Arrange and display goods according to the company’s international rules. Monitor the availability of goods in the trade section, check quality, expiration dates, and ensure proper labeling and pricing.
- Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability on the sales floor.
- Visual Merchandising: Maintain store presentation and visual merchandising standards.
- Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
- Compliance: Ensure compliance with company policies, procedures, and legal requirements.
- Communication: Foster effective communication within the team and with other departments.
YOUR TALENT
- Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
- Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments. Problem‑solving and strong analytical skills.
- Sales Floor Stock: Manage stock levels on the sales floor and ensure sizes and styles are available for customers.
- Technology: Proficiency in retail software and POS systems.
- Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
- Self‑leadership: Ability to work independently, manage emotions and challenges, and be efficient.
PUMA supports over 21,000 employees across 120+ countries. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate (Part-Time, 20hrs) employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part-Time, 20hrs)
✨Tip Number 1
Get to know the company inside out! Research PUMA's values and culture so you can show off your knowledge during interviews. We want to see that you're not just a fit for the role, but also for our vibrant team spirit.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage customers on the sales floor. We love candidates who can demonstrate their customer service skills and problem-solving abilities in real-time.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at events. We believe in being together, so showing your enthusiasm for teamwork can really set you apart from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and ready to be driven in your performance.
We think you need these skills to ace Retail Sales Associate (Part-Time, 20hrs)
Some tips for your application 🫡
Show Your Speed & Spirit: When writing your application, let your personality shine through! We want to see your enthusiasm and how you embody the values of being driven, vibrant, and a team player. Don’t hold back – show us what makes you unique!
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Sales Associate role. Highlight your relevant experience in sales management and customer service, and don’t forget to mention any specific achievements that demonstrate your ability to meet KPIs.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to read. Remember, we’re looking for candidates who can communicate effectively, so show us your skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at PUMA Group
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products you'll be selling. Familiarise yourself with their features, benefits, and any unique selling points. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a conflict effectively. This will demonstrate your ability to engage customers and enhance their shopping experience.
✨Demonstrate Team Spirit
PUMA values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or supported a teammate during busy times. This will highlight your ability to fit into their vibrant team culture.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a key part of the role, think about strategies you've used in previous positions to meet or exceed sales targets. Be prepared to share specific examples and how you analyse sales data to improve performance. This will show that you're results-driven and ready to contribute to their goals.