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- Tasks: Engage customers and drive sales while maintaining PUMA's high service standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team spirit.
- Benefits: Enjoy flexible hours, training opportunities, and a dynamic work environment.
- Why this job: Be part of a passionate team that values individuality and teamwork.
- Qualifications: Customer service experience and a results-driven mindset are essential.
- Other info: Open to all genders; apply easily online!
Join to apply for the Retail Sales Associate – 8 Hours role at PUMA Group
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Join to apply for the Retail Sales Associate – 8 Hours role at PUMA Group
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION:
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
YOUR TALENT:
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Customer Service and Sales
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Industries
Manufacturing, Retail, and Retail Apparel and Fashion
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Retail Sales Associate - 8 Hours employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 8 Hours
✨Tip Number 1
Familiarise yourself with PUMA's brand values and mission. Understanding their focus on performance, vibrancy, teamwork, and individuality will help you align your responses during interviews and show that you're a good cultural fit.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Highlight specific instances where you exceeded sales goals or provided exceptional service, as this will demonstrate your capability to meet PUMA's expectations.
✨Tip Number 3
Be ready to showcase your communication skills. Since the role involves presenting information to groups, practice articulating your thoughts clearly and confidently, which will be crucial during any group discussions or training sessions.
✨Tip Number 4
Show enthusiasm for the retail environment and flexibility in working hours. PUMA values candidates who are willing to work non-traditional hours, so expressing your readiness to adapt can set you apart from other applicants.
We think you need these skills to ace Retail Sales Associate - 8 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Retail Sales Associate position. Tailor your application to highlight how your experience aligns with PUMA's expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and retail. Use bullet points to make it easy to read, and quantify your achievements where possible, such as exceeding sales targets.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and PUMA as a brand. Mention specific examples of how you embody their values of being driven, vibrant, and a team player. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at PUMA Group
✨Show Your Passion for the Brand
PUMA values individuals who are driven and vibrant. Make sure to express your enthusiasm for the brand and its products during the interview. Share any personal experiences you have with PUMA or similar brands to demonstrate your genuine interest.
✨Highlight Customer Service Skills
As a Retail Sales Associate, providing excellent customer service is key. Prepare examples of how you've successfully handled customer interactions in the past, focusing on how you exceeded expectations and resolved issues.
✨Demonstrate Team Spirit
PUMA emphasises teamwork and collaboration. Be ready to discuss your experiences working in teams, how you contribute to a positive team environment, and any specific instances where you helped achieve a common goal.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle complex situations. Think of scenarios from your previous roles where you had to think on your feet or adapt quickly, and be prepared to share these stories.
