At a Glance
- Tasks: Engage customers and drive sales while maintaining PUMA's high standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team spirit.
- Benefits: Enjoy flexible hours, training opportunities, and a dynamic work environment.
- Other info: Open to all genders; apply easily online!
- Why this job: Be part of a passionate team that values individuality and teamwork.
- Qualifications: Customer service experience and a results-driven mindset are essential.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION:
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
YOUR TALENT:
- Experience in a focused, customer service oriented retail environment with results driven track record.
- Proven ability to exceed sales goals.
- Demonstrated ability to provide high levels of customer service.
- Ability to reason through complex issues.
- Demonstrates effective communication.
- Ability to present information to large groups.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate - 8 Hours in Livingston employer: PUMA Group
PUMA Group is an exceptional employer that fosters a vibrant and inclusive work culture, where every employee is encouraged to be driven, spirited, and authentic. With a commitment to employee growth through comprehensive training programs and opportunities for advancement, PUMA ensures that its team members thrive in a dynamic retail environment. Located in Livingston, Scotland, employees benefit from a supportive community atmosphere and the chance to be part of a globally recognised brand dedicated to equality and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate - 8 Hours in Livingston
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including PUMA Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Associate - 8 Hours in Livingston
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like PUMA Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at PUMA Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about PUMA Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at PUMA Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at PUMA Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at PUMA Group!
