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For Companies At a Glance
- Tasks: Engage customers and drive sales while maintaining PUMA's high standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team spirit.
- Benefits: Enjoy flexible hours, training opportunities, and a dynamic work environment.
- Why this job: Be part of a passionate team that values individuality and teamwork.
- Qualifications: Customer service experience and a results-driven mindset are essential.
- Other info: Open to all genders; apply easily online!
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION:
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
YOUR TALENT:
- Experience in a focused, customer service oriented retail environment with results driven track record.
- Proven ability to exceed sales goals.
- Demonstrated ability to provide high levels of customer service.
- Ability to reason through complex issues.
- Demonstrates effective communication.
- Ability to present information to large groups.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate - 8 Hours employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 8 Hours
✨Tip Number 1
Familiarise yourself with PUMA's brand values and mission. Understanding their focus on performance, vibrancy, teamwork, and individuality will help you align your responses during interviews and show that you're a good cultural fit.
✨Tip Number 2
Highlight any previous experience in customer service or retail environments where you've exceeded sales goals. Be ready to share specific examples of how you provided exceptional customer experiences, as this is crucial for the Retail Sales Associate role.
✨Tip Number 3
Prepare to discuss your ability to work flexible hours, including weekends and holidays. PUMA values candidates who are adaptable and willing to meet the demands of the retail environment, so emphasising your availability can set you apart.
✨Tip Number 4
Showcase your communication skills by preparing to present information clearly and confidently. Since the role may involve interacting with large groups, demonstrating your ability to engage effectively will be beneficial during the interview process.
We think you need these skills to ace Retail Sales Associate - 8 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Retail Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and retail. Use bullet points to make it easy to read, and quantify your achievements where possible, such as exceeding sales targets.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the PUMA brand. Mention specific examples of how you've demonstrated the values of being driven, vibrant, and a team player in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PUMA Group
✨Show Your Passion for the Brand
PUMA values individuals who are driven and vibrant. Make sure to express your enthusiasm for the brand and its products during the interview. Share any personal experiences you have with PUMA, whether it's wearing their gear or participating in sports that align with their values.
✨Demonstrate Customer Service Skills
As a Retail Sales Associate, providing high levels of customer service is crucial. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your ability to connect with customers and create a positive shopping experience.
✨Be Ready to Discuss Sales Achievements
Since the role requires exceeding sales goals, be prepared to discuss your previous sales achievements. Use specific metrics or examples to illustrate how you have contributed to sales success in past roles. This will show your results-driven mindset.
✨Understand the Importance of Team Spirit
PUMA emphasises teamwork and collaboration. Be ready to talk about your experiences working in a team environment. Share how you contribute to team dynamics and support your colleagues, as this aligns with PUMA's core values of being together.
