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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join the PUMA team, where speed and spirit define our culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic setting.
- Why this job: Be part of a brand that values individuality and teamwork while making an impact.
- Qualifications: Customer service experience and a passion for sports and fashion.
- Other info: Exciting opportunities for career advancement and participation in new store openings.
Join to apply for the Retail Sales Associate – 24 Hours role at PUMA Group.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
Mission
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required.
Talent
- Experience in a focused, customer service oriented retail environment with results driven track record.
- Proven ability to exceed sales goals.
- Demonstrated ability to provide high levels of customer service.
- Ability to reason through complex issues.
- Demonstrates effective communication.
- Ability to present information to large groups.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
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Retail Sales Associate - 24 Hours employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 24 Hours
✨Tip Number 1
Get to know PUMA's brand values inside out! When you walk into that interview, show us how you embody the SPEED & SPIRIT we’re looking for. Share your personal experiences that align with being driven, vibrant, and a team player.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your customer service experience and sales achievements confidently when it’s your turn to shine.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us you’re genuinely interested in the role by asking about store goals, team dynamics, or training opportunities. It’s a great way to demonstrate your enthusiasm and commitment.
✨Tip Number 4
Apply through our website for a smoother process! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your personality right from the start. Let’s get you on board!
We think you need these skills to ace Retail Sales Associate - 24 Hours
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share specific experiences where you’ve gone above and beyond for customers, as this aligns perfectly with our mission to provide a vibrant customer experience.
Tailor Your CV: Make sure your CV is tailored to the Retail Sales Associate role. Highlight any relevant experience in customer service and sales, and don’t forget to mention any achievements that demonstrate your ability to exceed sales goals!
Be Authentic: We want to see the real you! Don’t be afraid to let your personality come through in your application. Whether it’s your unique style or your approach to teamwork, being authentic helps us understand how you’ll fit into our PUMA family.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at PUMA Group
✨Know Your PUMA Values
Before the interview, take some time to familiarise yourself with PUMA's core values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Think about how your personal experiences align with these values and be ready to share specific examples that demonstrate your fit for the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing top-notch customer service, prepare to discuss your previous experiences in retail or customer-facing roles. Have a couple of stories ready that highlight how you went above and beyond to meet customer needs or resolve issues.
✨Prepare for Sales Scenarios
Expect to be asked about how you would handle various sales scenarios. Brush up on techniques for upselling and cross-selling, and think about how you can effectively communicate product benefits to customers. Practising these scenarios with a friend can help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the company. Ask about team dynamics, training opportunities, or how success is measured in the store. This not only shows you're engaged but also helps you determine if it's the right fit for you.