At a Glance
- Tasks: Engage customers, exceed sales goals, and maintain store presentation.
- Company: Join PUMA, a global leader in sportswear with a vibrant team spirit.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and performance.
- Qualifications: Customer service experience and a passion for sports are essential.
- Other info: Open to all genders; apply easily online!
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION:
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
YOUR TALENT:
- Experience in a focused, customer service oriented retail environment with results driven track record.
- Proven ability to exceed sales goals.
- Demonstrated ability to provide high levels of customer service.
- Ability to reason through complex issues.
- Demonstrates effective communication.
- Ability to present information to large groups.
PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate - 16 Hours employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 16 Hours
✨Tip Number 1
Familiarise yourself with PUMA's brand values and mission. Understanding their focus on performance, teamwork, and individuality will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare to discuss specific examples from your past retail experience where you've exceeded sales goals or provided exceptional customer service. This will showcase your results-driven mindset and ability to contribute positively to the team.
✨Tip Number 3
Be ready to talk about your flexibility regarding working hours. Since the role requires non-traditional hours, showing your willingness to work evenings, weekends, and holidays can set you apart from other candidates.
✨Tip Number 4
Demonstrate your communication skills by preparing to present information clearly and confidently. You might be asked to share ideas or feedback in group settings, so practice articulating your thoughts effectively.
We think you need these skills to ace Retail Sales Associate - 16 Hours
Some tips for your application 🫡
Understand the Brand Values: Familiarise yourself with PUMA's brand values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasise any previous experience in retail or customer service. Use specific examples of how you've exceeded sales goals or provided exceptional customer service to demonstrate your suitability for the role.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to match the job description. Mention your ability to work non-traditional hours and your commitment to maintaining high standards, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PUMA Group
✨Show Your Passion for Sports
PUMA is all about sports and performance, so make sure to express your enthusiasm for the brand and its values. Share any personal experiences related to sports or fitness that highlight your connection to the PUMA spirit.
✨Demonstrate Customer Service Skills
Since the role focuses on providing high levels of customer service, prepare examples from your past experiences where you successfully handled customer interactions. Highlight how you went above and beyond to meet customer needs.
✨Be Ready to Discuss Sales Achievements
The position requires a results-driven mindset, so come prepared to discuss your previous sales achievements. Use specific metrics or examples to illustrate how you exceeded sales goals in your past roles.
✨Understand PUMA's Brand Values
Familiarise yourself with PUMA's core values: being driven, vibrant, together, and authentic. Be ready to discuss how these values resonate with you and how you can embody them in your role as a Retail Sales Associate.