At a Glance
- Tasks: Lead the team to smash sales goals and deliver top-notch customer experiences.
- Company: Join PUMA, a global leader in sportswear with a vibrant culture and diverse workforce.
- Benefits: Enjoy flexible work options, training opportunities, and a supportive team environment.
- Other info: This role is perfect for ambitious Supervisors looking to advance their careers.
- Why this job: Be part of a dynamic brand that values individuality and teamwork while making an impact.
- Qualifications: Experience in retail management, a passion for PUMA, and strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION:
- Ensure together with the Store Manager that the Store consistently achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service
- Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
- Assume responsibility for accurately processing sales, exchange, refund transactions and discounts at the cash desk while ensuring the adherence of Discount Policy & Procedures
- Assist the Store Manager in the recruitment, training, development and succession as well as in preparing and administering performance appraisals of the team
- Analyze customer profiles, buying trends and competitive information to drive business together with the Store Manager
- Assume responsibility for Loss Prevention and operational compliance within the Store; Manage, achieve and try to exceed all Inventory and Shrink goals; Oversee and manage physical inventory counts
- Assist the Store Manager in communicating, managing and executing all Marketing driven initiatives and events within budget and according to all Policies & Procedures
YOUR TALENT:
- Proven management experience in a focused, customer service-oriented retail environment (preferably Apparel/Footwear)
- Passion for PUMA Brand
- Commercial and financial acumen
- Customer oriented, reliable and friendly personality
- Recruiting and team development skills
- Strong interpersonal, communication and (self) motivational skills
- Strong organizational and time management skills
- Ability to present information to large groups
- Interest in innovation and change
- PC-literacy, general MS-Office knowledge including the use of Outlook, Excel, PowerPoint, Word and Internet
- On and Offsite trainings
- Developmental position for high performing Supervisors to continue increasing their skillset in order to become a Store Manager
PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. #J-18808-Ljbffr
Retail Assistant Store Manager employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager
✨Tip Number 1
Familiarise yourself with PUMA's brand values and mission. Understanding their focus on performance, teamwork, and individuality will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed customer interactions in the past. Highlight any specific instances where you exceeded sales targets or improved customer satisfaction.
✨Tip Number 3
Research current trends in the retail and apparel industry, especially those related to PUMA. Being knowledgeable about competitors and market dynamics can give you an edge in discussions about driving business and achieving KPIs.
✨Tip Number 4
Network with current or former PUMA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Retail Assistant Store Manager
Some tips for your application 🫡
Understand the Brand Values: Before applying, take some time to understand PUMA's brand values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Reflect these values in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV highlights relevant management experience in retail, particularly in customer service-oriented environments. Emphasise any achievements related to sales, KPIs, and team development.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the PUMA brand. Mention specific examples of how you've demonstrated the skills they are looking for, such as team leadership and customer service excellence.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at PUMA Group
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for PUMA and its values during the interview. Share personal experiences with the brand or how it aligns with your lifestyle, as this will demonstrate your genuine interest in the role.
✨Highlight Your Management Experience
Be prepared to discuss your previous management roles in retail, especially in customer service-oriented environments. Use specific examples to illustrate how you've successfully led teams and achieved sales targets.
✨Demonstrate Customer-Centric Thinking
PUMA values a strong customer experience, so be ready to talk about how you prioritise customer satisfaction. Share strategies you've implemented in the past to enhance customer service and drive sales.
✨Prepare for Team Development Questions
Since the role involves recruiting and developing team members, think of examples where you've successfully trained or mentored others. Highlight your interpersonal skills and how they contribute to a positive team environment.