At a Glance
- Tasks: Drive sales, deliver top-notch customer service, and manage store operations.
- Company: Join PUMA, a vibrant brand with a global presence and inclusive culture.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Embrace diversity and equality in a supportive work environment.
- Why this job: Be part of a dynamic team and make an impact in the retail world.
- Qualifications: Strong communication skills and a passion for sports and customer service.
The predicted salary is between 20000 - 25000 £ per year.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
Mission
- Sales Management: Drive and achieve sales, KPIs, and profitability goals.
- Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
- Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules.
- Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability on the sales floor.
- Visual Merchandising: Maintain store presentation and visual merchandising standards.
- Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
- Compliance: Ensure compliance with company policies, procedures, and legal requirements.
- Communication: Foster effective communication within the team and with other departments.
Talent
- Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
- Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments.
- Problem-Solving & Strong analytical skills.
- Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
- Technology: Proficiency in retail software and POS systems.
- Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
- Self-Leadership: Ability to work independently and efficiently and be able to manage own emotions and challenges.
PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate - Brand Champion & Service Pro in Portsmouth employer: PUMA Group
At PUMA, we pride ourselves on fostering a vibrant and inclusive work culture that champions individuality and teamwork. As a Retail Sales Associate, you'll not only drive sales and enhance customer experiences but also benefit from ongoing training and development opportunities in a dynamic environment that celebrates your unique talents. Join us in our mission to inspire and engage, while enjoying the perks of being part of a global brand with a commitment to equality and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate - Brand Champion & Service Pro in Portsmouth
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with PUMA's products, values, and recent campaigns. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former PUMA employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common retail scenarios. Think about how you'd handle customer complaints or manage stock levels. Role-playing with a friend can really boost your confidence!
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, it shows you're keen on joining the team!
We think you need these skills to ace Retail Sales Associate - Brand Champion & Service Pro in Portsmouth
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique talents and experiences that make you a great fit for the Retail Sales Associate role.
Tailor Your Application:Make sure to customise your application to highlight how your skills align with the job description. Focus on your sales experience, customer service skills, and any relevant product knowledge that can help us see why you’d be a perfect fit for our team.
Show Your Passion:We love candidates who are passionate about sports and retail! In your application, share why you’re excited about working with PUMA and how you embody our values of being driven, vibrant, and together. This will help us understand your motivation!
Apply Online:Remember, applying is super easy! Just click 'APPLY ONLINE' on our website and follow the steps to upload your application. It’s straightforward, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at PUMA Group
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with PUMA's product range. Understand the features, benefits, and care instructions of the items they sell. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved conflicts or went the extra mile for a customer. This will demonstrate your ability to engage customers effectively on the sales floor.
✨Demonstrate Team Spirit
PUMA values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to communicate and work well within a team, as this aligns with their 'BE TOGETHER' value.
✨Be Yourself and Stay Positive
Let your personality shine during the interview! PUMA encourages individuality, so don’t be afraid to express your unique qualities. Maintain a positive attitude throughout the conversation, as this reflects the vibrant spirit they’re looking for.
