At a Glance
- Tasks: Lead a dynamic Sales Operations team to drive revenue growth and enhance customer value.
- Company: Join PUMA, a vibrant brand that champions teamwork and individual talent.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Other info: Embrace a culture of equality and collaboration at PUMA.
- Why this job: Make a real impact in a fast-paced environment while shaping the future of sales operations.
- Qualifications: Proven experience in sales operations with strong analytical and communication skills.
The predicted salary is between 60000 - 80000 ÂŁ per year.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
YOUR MISSION
As Team Head Sales Operations, you will lead Sales Operations support across all PUMA’s Accounts, enabling revenue growth, profitable execution and customer value creation. Acting as a senior commercial partner to Account leaders, driving profitable revenue growth by translating commercial strategy into effective sales operations, insight-led decision making, and scalable ways of working across accounts.
Key Responsibilities (Sales/Commercial Aligned)
- Lead and develop a high-performing Sales Operations team that enables sales effectiveness and account performance.
- Partner with Account Team Heads to drive account planning, forecasting, prioritisation and execution.
- Enable profitable growth by supporting full-account P&L thinking in collaboration with Finance and Sales leadership.
- Own Sales Operations focus areas including Direct Deliveries, VAS, Purchasing and Sustainability, ensuring they support commercial outcomes.
- Drive sales insight and performance management, embedding data literacy, standard KPIs and consistent reporting across accounts.
- Align data and reporting consistencies.
- Establish and maintain a consistent and trusted view of performance by working with Sales, Finance and Supply Chain (driving a single source of truth), building on existing reporting frameworks and commercial visibility.
- Improve sales efficiency by simplifying processes, reducing non-value-adding activity and removing friction for customers and sales teams.
- Shift reporting from retrospective to forward‑looking insight, using forecasting and proactive, decision‑led analytics.
- Strengthening forecast modelling and financial planning alignment to support informed commercial decisions.
- Reinforce collaboration through consistent commercial and operational planning frameworks.
- Identify opportunities for efficiency, capacity release and automation, building on workload analysis, process reviews and tool optimisation.
- Champion sales tools, technologies and ways of working that improve pipeline quality, planning accuracy and decision‑making.
- Support the evolution of reporting and analytics towards more forward‑looking insight and forecasting, extending existing planning and modelling approaches.
- Lead workload analysis, process reviews, and tool optimisation initiatives.
- Deliver clear commercial insights and performance updates to senior leadership and global stakeholders.
- Ensure insight is embedded into decision‑making and governance, strengthening the link between performance visibility, commercial decisions and execution.
- Supporting clear commercial operating ways of working (weekly, monthly, quarterly) with cross‑functional planning frameworks.
YOUR TALENT
- Proven senior Sales Operations or commercial leader with strong understanding of sales strategy and execution.
- Strong commercial acumen, with the ability to connect activity to revenue, margin and customer value.
- Highly analytical and confident translating sales data into clear recommendations and actions.
- Influential communicator with executive presence and strong cross‑functional stakeholder management skills.
- Advanced Excel capability; Power BI or similar sales analytics tools highly desirable.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Team Head Sales Operations (Cluster North) in Manchester employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Head Sales Operations (Cluster North) in Manchester
✨Tip Number 1
Get to know the company inside out! Research PUMA's values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in Sales Operations. We all love a good insider scoop!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales operations. Think about how you can demonstrate your analytical skills and commercial acumen. We want to see you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the PUMA team.
We think you need these skills to ace Team Head Sales Operations (Cluster North) in Manchester
Some tips for your application 🫡
Show Your Speed & Spirit: When writing your application, let your personality shine through! We want to see your passion and energy for the role. Use dynamic language that reflects the SPEED & SPIRIT we value at StudySmarter.
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Head Sales Operations position. Highlight your relevant experience in sales operations and how it aligns with our mission to drive profitable revenue growth.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Use bullet points where possible to enhance readability!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PUMA Group
✨Know Your Numbers
As a candidate for Team Head Sales Operations, you need to be comfortable with data. Brush up on your sales metrics and be ready to discuss how you've used data to drive decisions in the past. This shows you can translate commercial strategy into effective sales operations.
✨Showcase Your Leadership Style
You'll be leading a high-performing team, so it's crucial to articulate your leadership approach. Prepare examples of how you've developed teams and driven performance. Highlight your ability to foster collaboration and support your team's growth.
✨Understand PUMA's Values
Familiarise yourself with PUMA's core values: being driven, vibrant, together, and authentic. Think about how these values resonate with your own experiences and be ready to share specific examples that demonstrate your alignment with them.
✨Prepare Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that show your understanding of the role and the company. Ask about their current challenges in sales operations or how they envision the future of their sales strategy. This will demonstrate your genuine interest and strategic thinking.