At a Glance
- Tasks: Drive sales, deliver top-notch customer service, and manage store operations.
- Company: Join PUMA, a vibrant brand with a global presence and inclusive culture.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Embrace diversity and equality in a supportive work environment.
- Why this job: Be part of a dynamic team and make an impact in retail.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
Mission
- Sales Management: Drive and achieve sales, KPIs, and profitability goals.
- Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
- Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules.
- Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability on the sales floor.
- Visual Merchandising: Maintain store presentation and visual merchandising standards.
- Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
- Compliance: Ensure compliance with company policies, procedures, and legal requirements.
- Communication: Foster effective communication within the team and with other departments.
Talent
- Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
- Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments.
- Problem-Solving & Strong analytical skills.
- Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
- Technology: Proficiency in retail software and POS systems.
- Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
- Self-Leadership: Ability to work independently and efficiently and be able to manage own emotions and challenges.
PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate - Brand Champion & Service Pro in Gloucester employer: PUMA Group
PUMA is an exceptional employer that champions a vibrant and inclusive work culture, where every employee is encouraged to be driven, spirited, and authentic. With a strong focus on personal growth and development, PUMA offers numerous opportunities for career advancement while fostering teamwork and effective communication. Located in a dynamic retail environment, employees benefit from a supportive atmosphere that values diversity and promotes equal opportunities for all.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate - Brand Champion & Service Pro in Gloucester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with PUMA's products, values, and recent campaigns. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true Brand Champion.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different customer scenarios. Being able to demonstrate your problem-solving abilities and communication skills will show that you're ready to engage customers on the sales floor.
✨Tip Number 3
Network like a pro! Connect with current PUMA employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral, which can be a game-changer in landing that job.
✨Tip Number 4
Don't forget to apply through our website! It's super easy and ensures your application gets to the right people. Plus, it shows you're serious about joining the PUMA team. So, hit that APPLY ONLINE button and let’s get you started!
We think you need these skills to ace Retail Sales Associate - Brand Champion & Service Pro in Gloucester
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique skills and experiences that make you a great fit for the Retail Sales Associate role.
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the job description. Focus on your sales achievements, customer service skills, and any relevant retail experience that showcases your ability to drive performance and engage customers.
Show Your Passion:We love candidates who are passionate about sports and retail! In your application, share why you’re excited about the opportunity to work with PUMA and how you can contribute to our vibrant team spirit and brand legacy.
Apply Online:Remember, applying is super easy! Just click 'APPLY ONLINE' on our website and follow the steps to upload your application. It’s straightforward, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at PUMA Group
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with PUMA's product range. Understand the features, benefits, and care instructions of the items they sell. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to engage customers effectively on the sales floor.
✨Demonstrate Team Spirit
PUMA values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to communicate effectively and work together towards common goals, as this aligns with their 'BE TOGETHER' value.
✨Be Yourself and Stay Positive
PUMA encourages individuality, so don’t be afraid to let your personality shine through during the interview. Approach the conversation with enthusiasm and positivity, showing that you’re not just a fit for the role, but also a great addition to their vibrant team culture.
