At a Glance
- Tasks: Drive sales, deliver top-notch customer service, and manage store operations.
- Company: Join PUMA, a vibrant brand with a global presence and inclusive culture.
- Benefits: Flexible part-time hours, competitive pay, and a fun team environment.
- Why this job: Be part of a dynamic team and make an impact in the retail world.
- Qualifications: Strong communication skills and a passion for sports and customer service.
- Other info: Great opportunity for personal growth and career advancement in a leading brand.
The predicted salary is between 10 - 12 £ per hour.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION
- Sales Management: Drive and achieve sales, KPIs, and profitability goals.
- Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
- Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
- Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
- Visual Merchandising: Maintain store presentation and visual merchandising standards.
- Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
- Compliance: Ensure compliance with company policies, procedures, and legal requirements.
- Communication: Foster effective communication within the team and with other departments.
YOUR TALENT
- Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
- Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments.
- Problem-Solving & Strong analytical skills.
- Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
- Technology: Proficiency in retail software and POS systems.
- Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
- Self-leadership: Ability to work independently and efficiently and be able to manage own emotions and challenges.
PUMA supports over 21,000 employees across 120+ countries. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate (Part-Time 8hrs) in Ashford employer: PUMA Group
Contact Detail:
PUMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part-Time 8hrs) in Ashford
✨Tip Number 1
Get to know the brand! Before your interview, dive into PUMA's history, values, and products. This will not only help you answer questions but also show your genuine interest in being part of their vibrant team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer or resolve a conflict. Role-playing these situations can boost your confidence and prepare you for real-life interactions on the sales floor.
✨Tip Number 3
Show off your teamwork spirit! PUMA values collaboration, so be ready to share examples of how you've worked well with others in the past. Highlighting your ability to communicate effectively will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you're tech-savvy and ready to embrace the retail software and POS systems you'll be using.
We think you need these skills to ace Retail Sales Associate (Part-Time 8hrs) in Ashford
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique talents and experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Focus on your sales experience and customer service skills, as these are key for the Retail Sales Associate role.
Keep It Clear and Concise: We appreciate a straightforward application. Use clear language and get straight to the point. Avoid fluff and make sure every word counts!
Apply Online: Remember, applying is super easy! Just click 'APPLY ONLINE' on our website and follow the steps to upload your application. We can’t wait to see what you’ve got!
How to prepare for a job interview at PUMA Group
✨Know Your Products Inside Out
Before your interview, make sure you have a solid understanding of PUMA's products. Familiarise yourself with their features, benefits, and any recent launches. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved conflicts or went the extra mile for a customer. This will demonstrate your ability to engage with customers effectively, which is crucial for the role.
✨Demonstrate Team Spirit
PUMA values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your ability to foster effective communication within a team.
✨Be Ready for Problem-Solving Scenarios
Expect to face some situational questions during your interview. Prepare to discuss how you would handle common retail challenges, such as managing stock levels or dealing with difficult customers. This will showcase your analytical skills and self-leadership abilities.