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- Tasks: Lead enterprise implementations and manage customer success for Pulsora's sustainability platform.
- Company: Pulsora is a fast-growing Silicon Valley startup focused on environmental, social, and governance solutions.
- Benefits: Enjoy a hybrid work environment, competitive salary, equity options, and impactful work.
- Why this job: Join a mission-driven team tackling important global challenges while gaining diverse industry exposure.
- Qualifications: Fluent in German with experience in enterprise software implementation and a technical background.
- Other info: Be part of an extraordinary journey with a company that values compassion, transparency, and diversity.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 2021, Pulsora, the “Enterprise Sustainability Platform”, is a well-funded Silicon Valley software startup. It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight.
About the Role
You will be an early member of Pulsora’s Solutions Consultant team and play a pivotal role in our growth. You will lead enterprise implementations across the region, perform sales engineering, and manage customers within customer success. Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team.
Day to Day Responsibilities:
- Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond.
- Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables.
- Manage escalations and be the professional services expert in the EMEA region.
- Provide guidance relating to platform configuration and process improvement.
- Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product.
- Lead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge.
- Collaborate with Account Executives to hand-off work products for user adoption.
- Hands-on creation and delivery of POCs and pilots, in conjunction with the Engineering team.
- Responsible for the customer success of a few customers, running quarterly business reviews, maintaining relationships, and helping them launch their annual collection/reporting cycles.
About you
- Must be fluent in German language, at a native-speaker level.
- Previous experience in an enterprise software implementation or technical consultant role, ideally working with a startup / emerging SaaS platform.
- Possess a technical understanding in the following areas: DMBA, SQL, BPM, analytics (Apache Superset), Java, JavaScript, Python, and general open-source tech.
- Proven track record of success in leading customers through software implementation and solutions configuration projects.
- Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP), SASB, GRI or others is a plus.
- Thrive on juggling projects, multitasking, and working with offshore teams primarily in India.
- Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment.
- You have experience: 5-10 years of work experience in technical solutions.
- Bachelor’s in computer science, engineering, information systems or equivalent.
Why work at Pulsora?
- We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!
- Ideally have industry and market knowledge of ESG and sustainability.
- The company will pay with salary, equity, and benefits.
- You’ll get to work on problems that are hard and important.
- You get to work on a solution that helps the planet and helps us all.
- You’ll be joining an extraordinary team at the beginning of an extraordinary journey.
- Hybrid-friendly work environment, in office 2-3 times per week.
Pulsora Core Values:
- Compassionate candor.
- Transparency.
- Embrace diversity and cultivate belonging.
- Make a positive impact.
- Delight customers.
Join us and become a driver for positive change!
Implementation Solutions Consultant (remote in the United Kingdom) employer: Pulsora
Contact Detail:
Pulsora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Solutions Consultant (remote in the United Kingdom)
✨Tip Number 1
Familiarise yourself with Pulsora's platform and its unique features. Understanding how the software addresses ESG challenges will allow you to speak confidently about its benefits during interviews.
✨Tip Number 2
Network with professionals in the sustainability and enterprise software sectors. Engaging with industry experts can provide insights into the role and help you make valuable connections that could support your application.
✨Tip Number 3
Brush up on your technical skills, especially in SQL, Java, and Python. Being able to demonstrate your technical proficiency will set you apart as a candidate who can effectively lead implementations.
✨Tip Number 4
Prepare to discuss your experience with customer success and project management. Highlighting specific examples of how you've successfully managed client relationships and led projects will showcase your fit for the role.
We think you need these skills to ace Implementation Solutions Consultant (remote in the United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in enterprise software implementation and technical consulting. Emphasise any familiarity with ESG, sustainability, and the specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and your understanding of Pulsora's mission. Mention your fluency in German and how your skills align with the responsibilities of the Implementation Solutions Consultant role.
Showcase Technical Skills: In your application, clearly outline your technical expertise in areas like SQL, Java, and analytics tools. Provide examples of past projects where you successfully led implementations or solved complex problems.
Highlight Soft Skills: Pulsora values a 'can-do' attitude and the ability to juggle multiple projects. Use your application to demonstrate your self-motivation, adaptability, and experience working in remote or startup environments.
How to prepare for a job interview at Pulsora
✨Showcase Your Technical Expertise
Make sure to highlight your technical skills relevant to the role, such as DMBA, SQL, and programming languages like Java and Python. Be prepared to discuss how you've applied these skills in previous projects, especially in enterprise software implementations.
✨Demonstrate Your Problem-Solving Skills
Pulsora is looking for someone who can lead complex implementations and manage customer success. Prepare examples of how you've tackled challenges in past roles, particularly in a startup or SaaS environment, to show your ability to think on your feet.
✨Understand the ESG Landscape
Familiarise yourself with environmental, social, and governance (ESG) concepts and reporting standards like CDP and GRI. Being able to discuss these topics will demonstrate your alignment with Pulsora's mission and your ability to engage with clients effectively.
✨Prepare for Collaborative Scenarios
Since the role involves working closely with various teams, be ready to discuss your experience in collaboration and cross-functional teamwork. Share specific instances where you successfully partnered with others to achieve project goals, especially in remote settings.
