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For Companies At a Glance
- Tasks: Coordinate product operations, manage quality assurance, and support logistics for innovative sports recovery tech.
- Company: Join Pulsio, a fast-growing wellness brand based in London.
- Benefits: Enjoy 25 days leave, gym membership, hybrid work, and a competitive salary.
- Why this job: Make a real impact on product quality and customer experience in a dynamic team.
- Qualifications: 2+ years in product operations or related fields, strong communication skills, and attention to detail.
- Other info: Exciting career growth opportunities and a supportive work environment await you.
The predicted salary is between 35000 - 40000 £ per year.
Location: WeWork, Victoria (London) — hybrid
Type: Full-time
Reporting to: Company founders / Associate Buyer
Salary: £35,000 - £40,000 + Bonus
Role Overview
We’re looking for a highly organised and detail-oriented Product Operations Coordinator to join our growing team. You’ll be working on a range of innovative Sports Recovery Technology products, supporting inbound freight, product management, quality assurance, and operational documentation. This role acts as a key bridge between product sourcing, customer service, and operations—helping to ensure our products meet the highest standards throughout their lifecycle.
Key Responsibilities
- Take point on product documentation, ensuring internal knowledge bases are accurate and current during product development.
- Liaise between Customer Service, Product Sourcing teams, and suppliers to identify, raise and resolve product queries and faults.
- Maintain fault tracking, spot trends in fault data, and support corrective action follow-through.
- Support the team with inbound logistics by tracking shipments, assisting with freight coordination, and keeping ETAs up to date.
- Coordinate delivery booking-in with UK & EU warehouses, flagging delays, shortages, or discrepancies early.
- Support shipping/inbound documentation to ensure smooth warehouse intake.
- Maintain organised digital records in Google Drive for easy cross-team access.
Skills & Requirements
- 2+ years in product operations, supply chain, logistics coordination, QA/QC, or a related role for physical consumer products or electronics sectors.
- Confident coordinating with offshore manufacturers and third-party warehouse partners.
- Strong written and verbal communication, able to produce clear reports and documentation.
- Highly organised with excellent attention to detail and follow-through.
- Comfortable working with simple data in Sheets/Excel to spot trends and summarise findings.
- Start-up mindset: proactive, adaptable, and happy working across multiple functions.
- This role may include occasional trips to China (for factory follow-ups, or team offsites) — all visa costs and arrangements supported.
Why Pulsio
Pulsio is a fast-growing London-based recovery technology brand on a mission to help people move, perform, and feel better. You’ll be joining a lean, ambitious team where your work directly improves the quality, reliability, and customer experience of our products. This is a fantastic opportunity to shape the future product range of a fast-growing wellness brand, with competitive salary and comprehensive benefits.
What Success Looks Like
- Inbound deliveries booked-in smoothly with warehouses and tracked clearly end-to-end.
- Faster, more structured resolution of product faults between product development, customer service, and suppliers.
- Reliable documentation and knowledge bases that teams trust and use daily.
- Fewer recurring quality issues due to strong trend tracking and corrective action support.
Desirable
- Experience in a consumer electronics, wellness, or hardware company.
- Understanding of manufacturing processes, packaging standards, or logistics.
- Familiarity with modern quality control or compliance frameworks.
What We Offer
- 25 days annual leave plus bank holidays.
- Yearly bonus scheme.
- Opportunity for hybrid working.
- Gym membership or ClassPass allowance.
- Access to any WeWork coworking space globally.
- 40% Employee discount on Pulsio products.
- Fantastic career development opportunities.
- A dynamic, fun and supportive environment.
- Competitive salary and comprehensive benefits.
Product Operations Coordinator (Supply Chain & Quality) employer: Pulsio
Contact Detail:
Pulsio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Coordinator (Supply Chain & Quality)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and values, and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience in product operations or supply chain.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Product Operations Coordinator (Supply Chain & Quality)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Operations Coordinator role. Highlight your experience in supply chain, logistics, and quality assurance, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about sports recovery technology and how your background makes you a perfect fit for our team. Keep it engaging and personal—let your personality come through!
Showcase Your Organisational Skills: Since we're looking for someone highly organised, make sure to demonstrate your attention to detail in your application. Whether it's through your CV layout or the clarity of your cover letter, show us you can keep things in order!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive—just what we like to see!
How to prepare for a job interview at Pulsio
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the innovative Sports Recovery Technology products the company offers. Understand their features, benefits, and any recent developments. This will not only show your enthusiasm but also help you answer questions about product management and quality assurance confidently.
✨Master the Art of Communication
Since this role involves liaising between various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving product queries or coordinating with suppliers. This will demonstrate your strong written and verbal communication skills.
✨Showcase Your Organisational Skills
Be ready to discuss how you maintain organised digital records and manage documentation. Bring examples of how you’ve tracked shipments or managed fault data in previous positions. Highlighting your attention to detail and follow-through will resonate well with the interviewers.
✨Embrace the Start-Up Mindset
This role requires a proactive and adaptable approach. Be prepared to share instances where you’ve thrived in a fast-paced environment or taken on multiple functions. Showing that you can wear many hats and adapt quickly will align perfectly with the company’s culture.
