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- Tasks: Coordinate product operations, manage quality assurance, and support logistics for innovative sports recovery tech.
- Company: Join Pulsio, a fast-growing wellness brand in London with a mission to enhance performance.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and opportunities for professional growth.
- Why this job: Make a real impact on product quality and customer experience in a dynamic start-up environment.
- Qualifications: 2+ years in product operations or related fields, strong communication skills, and attention to detail.
- Other info: Opportunity for occasional trips to China and a chance to shape the future of wellness technology.
The predicted salary is between 30000 - 35000 £ per year.
We’re looking for a highly organised and detail-oriented Product Operations Coordinator to join our growing team. You’ll be working on a range of innovative Sports Recovery Technology products, supporting inbound freight, product management, quality assurance, and operational documentation. This role acts as a key bridge between product sourcing, customer service, and operations—helping to ensure our products meet the highest standards throughout their lifecycle.
Key Responsibilities
- Take point on product documentation, ensuring internal knowledge bases are accurate and current during product development.
- Liaise between Customer Service, Product Sourcing teams, and suppliers to identify, raise and resolve product queries and faults.
- Maintain fault tracking, spot trends in fault data, and support corrective action follow-through.
- Support the team with inbound logistics by tracking shipments, assisting with freight coordination, and keeping ETAs up to date.
- Coordinate delivery booking-in with UK & EU warehouses, flagging delays, shortages, or discrepancies early.
- Support shipping/inbound documentation to ensure smooth warehouse intake.
- Maintain organised digital records in Google Drive for easy cross-team access.
Skills & Requirements
- 2+ years in product operations, supply chain, logistics coordination, QA/QC, or a related role for physical consumer products or electronics sectors.
- Confident coordinating with offshore manufacturers and third-party warehouse partners.
- Strong written and verbal communication, able to produce clear reports and documentation.
- Highly organised with excellent attention to detail and follow-through.
- Comfortable working with simple data in Sheets/Excel to spot trends and summarise findings.
- Start-up mindset: proactive, adaptable, and happy working across multiple functions.
This role may include occasional trips to China (for factory follow-ups, or team offsites) — all visa costs and arrangements supported.
Why Pulsio
Pulsio is a fast-growing London-based recovery technology brand on a mission to help people move, perform, and feel better. You’ll be joining a lean, ambitious team where your work directly improves the quality, reliability, and customer experience of our products. This is a fantastic opportunity to shape the future product range of a fast-growing wellness brand, with competitive salary and comprehensive benefits.
What Success Looks Like
- Inbound deliveries booked-in smoothly with warehouses and tracked clearly end-to-end.
- Faster, more structured resolution of product faults between product development, customer service, and suppliers.
- Reliable documentation and knowledge bases that teams trust and use daily.
- Fewer recurring quality issues due to strong trend tracking and corrective action support.
Desirable
- Experience in a consumer electronics, wellness, or hardware company.
- Understanding of manufacturing processes, packaging standards, or logistics.
- Familiarity with modern quality control or compliance frameworks.
What We Offer
25 days annual leave plus
Product Operations Coordinator (Supply Chain & Quality) in London employer: Pulsio
Contact Detail:
Pulsio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Coordinator (Supply Chain & Quality) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and values, especially in the sports recovery tech space. This will help you tailor your answers and show that you're genuinely interested in joining the team.
✨Tip Number 3
Practice your communication skills! As a Product Operations Coordinator, you'll need to liaise with various teams. Mock interviews with friends or mentors can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really want to be part of our awesome team.
We think you need these skills to ace Product Operations Coordinator (Supply Chain & Quality) in London
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Product Operations Coordinator, being organised is key! Make sure your application reflects your attention to detail. Use bullet points and clear headings to make it easy for us to see your skills and experience at a glance.
Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to highlight your experience in supply chain and quality assurance. Mention specific projects or roles where you’ve made an impact, so we can see how you fit into our team.
Communicate Clearly: Strong written communication is essential for this role. Ensure your application is free from typos and clearly conveys your thoughts. We want to see that you can produce clear reports and documentation right from the start!
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep track of applications better. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at Pulsio
✨Know Your Products Inside Out
Before the interview, make sure you research the innovative Sports Recovery Technology products the company offers. Understand their features, benefits, and any recent developments. This will not only show your enthusiasm but also help you answer questions related to product management and quality assurance confidently.
✨Master the Art of Communication
Since this role involves liaising between various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving product queries or coordinating with suppliers. This will demonstrate your strong communication skills and ability to work cross-functionally.
✨Showcase Your Organisational Skills
Be ready to discuss your methods for maintaining organised digital records and managing multiple tasks. Bring examples of how you've tracked shipments or managed documentation in previous roles. Highlighting your attention to detail and organisational prowess will resonate well with the interviewers.
✨Embrace the Start-Up Mindset
The company values a proactive and adaptable approach, so be prepared to share instances where you've thrived in a fast-paced environment. Discuss how you've tackled challenges and contributed to team success in previous positions. This will align with their desire for someone who can navigate multiple functions seamlessly.
