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For Companies At a Glance
- Tasks: Lead workshops and design user-friendly Dynamics 365 solutions that make a real impact.
- Company: Purpose-driven organisation partnering with universities and charities for meaningful change.
- Benefits: Flexible working, opportunity to lead projects, and a collaborative team culture.
- Why this job: Shape impactful solutions and work on high-stakes projects that matter.
- Qualifications: Experience with Dynamics 365 and strong communication skills.
- Other info: Join a dynamic team focused on continuous improvement and user experience.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We partner with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it's transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters.
The Opportunity
We're looking for a Business Analyst who'll help shape Dynamics 365 CE solutions that actually work for the people using them. You'll be part of a close-knit delivery team working alongside consultants, developers, and project managers to turn ideas into practical solutions. From first discovery to final rollout, you'll play a key role in ensuring the project lands with impact.
What You'll Do
- Lead workshops and discovery sessions to uncover business needs and pain points
- Translate stakeholder goals into functional requirements and user stories
- Collaborate with developers, consultants, and project teams to design scalable, userâcentric D365 CE solutions
- Support testing, training, and change management to ensure successful adoption
- Champion continuous improvement and user experience throughout the project lifecycle
What You'll Bring
- Proven experience as a Business Analyst working with Dynamics 365 Customer Engagement
- Strong stakeholder engagement and communication skills
- Ability to document and translate business needs into technical requirements
- Understanding of business processes and CRM best practice
- Passion for purpose-driven work and making a realâworld impact
What We Offer
- Flexible working arrangements
- Opportunity to lead highâimpact projects
- Collaborative and innovative team culture
Seniority level: MidâSenior level
Employment type: Contract
Job function: Information Technology and Consulting
Industries: IT Services and IT Consulting
Location: London, England, United Kingdom
Business Analyst - Dynamics 365 Customer Engagement in London employer: Pulse Solutions
Contact Detail:
Pulse Solutions Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Analyst - Dynamics 365 Customer Engagement in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and donât be shy about asking for introductions. We all know that sometimes itâs not just what you know, but who you know that can land you that Business Analyst role.
â¨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Dynamics 365 CE. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience and how it aligns with the job description.
â¨Tip Number 3
Showcase your passion for purpose-driven work! When you get the chance to speak with potential employers, make sure to highlight your commitment to making a real-world impact. We want to see that youâre not just in it for the job, but for the change you can help create.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Business Analyst - Dynamics 365 Customer Engagement in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Business Analyst for Dynamics 365 CE. Highlight your experience with stakeholder engagement and translating business needs into technical requirements. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for purpose-driven work and how you can contribute to transforming student experiences or modernising nonprofit operations. Let us know why youâre excited about this opportunity!
Showcase Relevant Experience: When detailing your experience, focus on specific projects where you've led workshops or collaborated with teams to design user-centric solutions. We love seeing real-world examples of your impact, so donât hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. Itâs the best way for us to receive your application and get to know you better. Plus, it shows youâre keen on joining our team!
How to prepare for a job interview at Pulse Solutions
â¨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Customer Engagement. Familiarise yourself with its features, functionalities, and how it can solve real-world problems. This will not only help you answer technical questions but also show your passion for the role.
â¨Prepare Real-World Examples
Think of specific instances where you've successfully led workshops or translated stakeholder needs into functional requirements. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your experience and problem-solving skills effectively.
â¨Engage with Your Interviewers
Donât just wait for questions; engage with your interviewers. Ask insightful questions about their current projects or challenges they face with Dynamics 365. This shows your interest in the role and helps you understand how you can contribute to their goals.
â¨Show Your Passion for Purpose-Driven Work
Since the company focuses on high-impact challenges, express your enthusiasm for purpose-driven work. Share any relevant experiences or projects that align with their mission. This will resonate well with the interviewers and highlight your fit for the culture.
