Product Manager

Salary: £65,000-£80,000 + up to 18% bonus + benefits

Location: London - hybrid 3 days

The company is a business spinning out of a major UK logistics operator as a standalone entity, building something genuinely new from the ground up. There's no inherited product, no established playbook. The decisions being made right now will define how this network operates for years to come.

The role is a product ownership role, not a delivery management role. You'll be the person who defines what needs to be built, questions whether it's the right thing to build, and takes personal accountability for the outcome, not just the process. You'll own a complex multi-party programme spanning three separate organisations, none of whom report to you, and you'll hold it together through relationships and trust.

What you'll be doing:

• Defining the product strategy for a national locker network from scratch, questioning requirements, validating direction, and creating clarity where there isn't any.
• Managing a complex multi-party programme across internal tech teams, hardware providers, and third-party logistics partners, acting as the single point of accountability across all workstreams.
• Using data and customer insight to validate decisions and make the call, not to justify a direction already chosen.
• Building lightweight processes as you go, pragmatic, scalable, and created from nothing rather than inherited.
• Influencing senior stakeholders across multiple organisations without relying on formal authority, through empathy, relationships, and credibility.

What we're looking for:

• An entrepreneurial mindset, you've built something from scratch, operated without a safety net, and thrive in environments where the structure doesn't exist yet and needs to be created.
• Clear evidence of personal product ownership, you can point at something and say unambiguously: I defined that, I owned that, I was accountable for that outcome.
• Strategic thinking, you don't just execute requirements, you question them. You've pushed back on what you've been asked to build and redirected a programme when the data told you to.
• Stakeholder management through relationships, you've held complex multi-party programmes together without formal authority, and your approach goes well beyond bringing data to a meeting.
• Data-driven decision making, you use insight to validate direction and make the call, not to confirm what you already thought.
• Comfort in ambiguity, you've operated in genuinely chaotic, early-stage environments and created momentum without waiting for clarity to arrive.

Hardware experience is a bonus, not a prerequisite. What matters is the mindset, entrepreneurial, data-driven, strategically sharp, and genuinely hands-on. If you've built something from scratch and taken real ownership of the outcome, I'd love to hear from you.