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- Tasks: Lead digital transformation as a Senior Product Manager, shaping product vision and roadmap.
- Company: Join a UK High Street retail giant undergoing exciting digital changes.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be at the forefront of digital transformation, making a real impact on customer experience.
- Qualifications: Must have extensive Ecomm/Retail experience and a passion for product management.
- Other info: Ideal for proactive leaders familiar with agile development and stakeholder engagement.
The predicted salary is between 43200 - 72000 £ per year.
**** Senior Product Manager – Basket & Checkout****
⚠️Platform Migration & Integration experience within Retail & E-commerce ESSENTIAL⚠️
This Product Manager will come with a strong retail and e-commerce background and will play a key role in driving our clients Digital Transformation agenda. With the customer at the core of everything we they do and a strong focus on value delivery, you will help shape and implement the digital product vision, roadmap, and ongoing development across our digital platforms.
As the Basket & Checkout Product Manager, you will own the product from its inception through its entire lifecycle. Acting as the ‘voice of the customer,’ you will bring deep knowledge of the product’s vision, domain, and user needs. By continuously monitoring its performance and development, you will ensure the delivery of maximum value.
The Digital team is leading a significant platform migration, a crucial part of the broader Digital Transformation programme. A key aspect of your role will be to provide comprehensive product support throughout this transition, ensuring a smooth implementation and maintaining operational excellence.
Key Responsibilities
- Product Ownership: Define, develop, and manage the roadmap for Basket & Checkout, ensuring alignment with business objectives and customer needs.
- Customer Experience: Champion a smooth, secure, and optimised checkout experience that drives conversion and reduces cart abandonment.
- Payments & Fraud Strategy: Work with the teams and third-party providers to optimise payment acceptance, ensure regulatory compliance, and implement fraud prevention strategies.
- Data-Driven Decision-making: Continuously analyse key performance indicators (KPIs) such as checkout completion rates, payment success rates, and fraud detection efficiency to lead improvements.
- Collaboration: Partner with UX, Optimisation, Engineering, and Security teams to enhance checkout flows and integrate new technologies.
- Partner Management: Clearly communicate product updates, roadmaps, and insights to senior partners, influencing decisions through data and user insights.
- Market & Industry Analysis: Stay ahead of industry trends, competitor benchmarks, and evolving regulatory requirements to inform strategic decisions.
- Agile & Continuous Improvement: Drive agile ways of working, iterating on solutions based on customer feedback and business needs.
Must haves in your experience:
- Proven experience in digital product management with a focus on Basket, Checkout, Payment and Fraud.
- Strong knowledge of ecommerce payments, including payment gateway integrations, fraud detection, and regulatory compliance.
- Experience optimising checkout and payment experiences to drive conversions and minimise customer friction.
- Strategic Thinking: Ability to analyse market and industry trends to inform product roadmaps and identify innovations that meet customer needs.
- Data-Driven: Vigilantly tracking and interpreting key performance indicators (KPIs) and metrics to oversee and enhance product performance throughout its lifecycle.
- User Experience (UX): Understanding of UX to ensure the product meets user needs and provides a positive experience.
- Communication: Communicates Product updates, successes, and value with relevant partners.
- Relationship Building: Builds relationships with important colleagues including User Experience, Optimisation, Programme Management, IT, and others, in support of the successful delivery of products.
- Business Acumen: Grasp market trends and incorporating customer feedback to align products with business goals and user expectations.
- Market and Industry Analysis: Using external and internal insights to inform the product roadmap and identify customer needs.
- Roadmap Management: Manages development of Product Roadmaps within area of ownership, ensuring consideration for customer, business, and technology needs.
- Strategic Data Analysis: Employing a deep analysis of KPIs to inform and shape strategic decision-making, ensuring that product development aligns with the organization’s data-driven approach.
- Advocacy: Actively promotes the team and acts as an advocate of the Product discipline within the organisation.
Nice to haves:
- Knowledge of ecommerce technologies, platforms, and payment providers.
- Experience working with fraud detection tools and methodologies.
- You demonstrate great attention to detail, while keeping sight of the bigger picture.
- Proactive, independent and self-starting, you are adept at building and maintaining relationships with a wide range of stakeholders
- You understand technical aspects of product development, working closely with IT colleagues
- Familiar with digital development approaches and agile delivery principles, ideally in a scaled agile (SAFe) environment
- A passionate Product Professional, you will apply the discipline’s best practices and share your knowledge and experience with your team-mates.
- A familiarity with pharmacy and healthcare, as well as an understanding of available technology.
Senior Product Manager employer: Pulse Recruit
Contact Detail:
Pulse Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Familiarize yourself with the latest trends in digital transformation, especially within the retail sector. Understanding how other companies are successfully navigating this shift can provide you with valuable insights to discuss during your interactions with us.
✨Tip Number 2
Prepare to showcase your experience in managing product lifecycles. Be ready to share specific examples of how you've driven product strategy and vision in previous roles, particularly in e-commerce or retail environments.
✨Tip Number 3
Highlight your ability to leverage data for decision-making. We value candidates who can demonstrate how they've used KPIs and performance metrics to inform product development and drive growth.
✨Tip Number 4
Engage with our digital team’s initiatives on platforms like LinkedIn. Following our updates and participating in discussions can help you understand our culture and priorities, making you a more informed candidate.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Product Manager position. Tailor your application to highlight your relevant experience in e-commerce and digital transformation.
Craft a Compelling CV: Your CV should clearly showcase your experience in product management, particularly in digital environments. Emphasize your achievements in developing product strategies, managing product lifecycles, and leading teams.
Write a Strong Cover Letter: In your cover letter, express your passion for product management and your understanding of customer-centricity. Discuss how your vision aligns with the company's goals and how you can contribute to their digital transformation.
Highlight Data-Driven Achievements: Make sure to include specific examples of how you've used data insights to drive product decisions and improve performance. This will demonstrate your ability to leverage data in a strategic manner, which is crucial for this role.
How to prepare for a job interview at Pulse Recruit
✨Showcase Your Visionary Thinking
Be prepared to discuss your approach to developing and driving product strategies. Share examples of how you've aligned product vision with business objectives in previous roles, especially in the context of digital transformation.
✨Demonstrate Data-Driven Decision Making
Highlight your experience with data insights and KPI analysis. Be ready to explain how you've used data to inform strategic decisions and improve product performance throughout its lifecycle.
✨Engage Stakeholders Effectively
Prepare to talk about your experience in building relationships across various levels of an organization. Discuss how you communicate product updates and foster alignment for key initiatives, showcasing your interpersonal skills.
✨Discuss Your Experience with Agile Methodologies
Since familiarity with agile delivery principles is crucial, be ready to share your experiences working in agile environments. Explain how you've applied best practices in product management and collaborated with tech teams to achieve successful outcomes.
