Infrastructure Manager

Location: London, UK (Hybrid - minimum of one day per month in London office)

Salary: up to 74k

Employment Type: Full-time

Pulse Recruit are seeking a talented Infrastructure Manager with a passion for technology and a proven track record in managing complex IT infrastructures for a leading London University. In this role, you will play a vital part in stabilising the IT estate, managing essential projects such as network replacement, executing data centre migrations, and transitioning to Microsoft Enterprise solutions.

Key Responsibilities:

• Infrastructure Stabilisation: Lead efforts to stabilise and optimise our existing IT infrastructure, ensuring high availability and performance across all systems. Develop and implement best practices for system maintenance, monitoring, and support.
• Core Projects Management: Manage and oversee critical infrastructure projects, including network replacement initiatives. Ensure all projects are completed on time, within scope, and on budget while minimising disruption to business operations.
• Data Centre Migration: Spearhead the planning and execution of data centre migrations, transitioning our operations to state-of-the-art facilities or cloud solutions. Ensure all aspects of the migration are meticulously planned and executed to maintain data integrity and service continuity.
• Microsoft Enterprise Transition: Oversee the seamless transition to Microsoft Enterprise solutions, including Office 365, Microsoft Azure, and Dynamics 365, enhancing collaboration, productivity, and security across the organisation.
• Identity and Access Management (IAM): Lead IAM initiatives to implement robust security protocols that guarantee secure access to systems and data. Develop user access policies and perform regular audits to ensure compliance.
• Systems Integration: Manage the integration of various systems and applications within the organisation to streamline operations, enhance user experiences, and ensure interoperability.
• Vendor and Third-Party Management: Collaborate closely with various vendors and third-party service providers, ensuring that they meet contractual obligations and deliver against agreed service levels. Foster strong working relationships to leverage technical expertise and support.

Tech Stack:

• Operating Systems and Servers: Extensive experience with Microsoft Windows Server, Active Directory, and Linux variants.
• Cloud Technologies: Proficient in Microsoft Azure, including IaaS, PaaS, and SaaS services.
• Collaboration Tools: Deep familiarity with Microsoft Office 365 applications, including SharePoint, Teams, and Exchange Online.
• Database Management: Experience with MS SQL Server and other database technologies; knowledge of database backup, recovery, and optimisation practices.
• Virtualisation: Proficient in virtualisation technologies such as Hyper-V and VMware for server and application hosting.
• Networking: Strong understanding of network infrastructure, including LAN, WAN, VPNs, and security protocols.
• Monitoring and Management Tools: Familiarity with system and network monitoring tools to proactively identify and resolve issues.

Ideal Candidate Profile:

• Experience: A minimum of 5 years in infrastructure management, with a demonstrated history of delivering large-scale IT projects successfully. Previous experience in a managerial role is essential.
• Technical Expertise: In-depth knowledge of the Microsoft tech stack, including cloud services, networking, and virtualisation technologies. Familiarity with ITIL frameworks and best practices in service management.
• Leadership Qualities: Proven ability to lead diverse teams effectively, providing mentorship and guidance while fostering a culture of collaboration and accountability.
• Project Management: Strong project management skills, with experience using methodologies such as Agile or PRINCE2, enabling you to drive projects from conception to completion.
• Communication: Excellent verbal and written communication skills, allowing you to articulate complex technical concepts to non-technical stakeholders easily.
• Problem Solver: A proactive and analytical mindset, with the ability to think critically and resolve challenges efficiently. You are adaptable, resilient, and thrive in fast-paced environments.
• Collaboration: Strong relationship-building skills, both internally and externally, with a focus on achieving shared goals and delivering value to the organisation.

If this sounds like you please apply! Please note that we can only accept candidates with a valid UK work permit and who are currently located in the UK.