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- Tasks: Lead the creation of a new Programme Operations function for a high-growth SaaS brand.
- Company: Join a dynamic Series A SaaS company focused on brand advocacy.
- Benefits: Competitive contract role with opportunities to shape and innovate.
- Why this job: Be the first hire in a pivotal role that drives performance and impact.
- Qualifications: 5+ years in ad operations, strong analytical skills, and experience with A/B testing.
- Other info: Collaborative environment with a focus on community-driven marketing and enterprise brands.
The predicted salary is between 48000 - 72000 £ per year.
New 6 month contract role - high-growth Series A SaaS brand.
Key Skills & Requirements:
- 5+ years in social ad operations, campaign management, or performance marketing with hands-on experience managing social platform operations.
- Proven track record of improving performance metrics through systematic A/B testing and experimentation at scale.
- Deep understanding of testing methodologies, including test design, statistical significance, and multivariate testing.
- Strong analytical skills with experience using tools like Google Analytics, Looker, Tableau, or SQL.
- Experience building operational processes from scratch and transforming execution into repeatable, scalable systems.
- Systems thinking ability to design programme architectures, create frameworks for testability, and connect operations to commercial outcomes.
- Demonstrated ability to manage multiple concurrent campaigns with rigorous performance tracking and data-driven decision making.
- Strategic mindset to connect engagement metrics to retention, LTV, and renewal rates.
- Operational rigour with bias for action, you move fast but systematically.
- Collaborative influencer who can align cross-functional teams through logic and evidence.
- Experience in brand advocacy, influencer marketing, creator programmes, or community-driven marketing.
- Familiarity with UGC programmes, ambassador platforms, or advocacy marketing tools.
- Background working with enterprise retail or beauty brands.
If you're a performance-driven operations expert ready to build a new function from the ground up and make advocacy programmes as measurable and optimisable as paid media campaigns, we'd love to hear from you.
Head of Performance Operations employer: Pulse Recruit
Contact Detail:
Pulse Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Performance Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Head of Performance Ops role. You never know who might have the inside scoop on opportunities or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past successes in social ad operations and performance marketing. This will help you stand out and demonstrate your ability to improve performance metrics through data-driven testing.
✨Tip Number 3
Prepare for interviews by brushing up on A/B testing methodologies and analytics tools. Be ready to discuss how you've built operational processes from scratch and transformed execution into scalable systems. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace Head of Performance Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in social ad operations and performance marketing, and don’t forget to showcase your A/B testing skills. We want to see how you’ve improved performance metrics in past roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Head of Performance Operations role. Share specific examples of how you've built operational processes from scratch and transformed execution into scalable systems.
Show Off Your Analytical Skills: Since we’re all about data-driven decision making, make sure to mention your experience with analytics tools like Google Analytics, Looker, or SQL. Give us a glimpse of how you’ve used these tools to drive performance improvements in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Pulse Recruit
✨Know Your Numbers
Make sure you come prepared with specific metrics and examples from your past experiences. Highlight how you've improved performance metrics through A/B testing or systematic experimentation. This will show that you not only understand the theory but have practical experience in driving results.
✨Familiarise Yourself with Tools
Since the role requires experience with analytics tools like Google Analytics, Looker, and Tableau, brush up on these platforms before the interview. Be ready to discuss how you've used them to derive insights and make data-driven decisions in your previous roles.
✨Demonstrate Operational Excellence
Prepare to talk about your experience in building operational processes from scratch. Share specific examples of how you've transformed execution into repeatable, scalable systems. This will showcase your ability to establish the Programme Operations function effectively.
✨Connect the Dots
Show your strategic mindset by linking engagement metrics to retention and lifetime value. Be ready to discuss how your work in performance marketing can directly impact commercial outcomes. This will demonstrate your understanding of the bigger picture and how your role fits into the company's goals.
