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- Tasks: Lead the redesign of a high-traffic recommerce marketplace's customer experience.
- Company: Join a global leader in sustainable shopping with a focus on innovation.
- Benefits: Hybrid work model, competitive pay, and a chance to shape the future of design.
- Why this job: Make a significant impact using AI in product design for millions of users.
- Qualifications: 5+ years in Product/UX Design with a strong portfolio and research skills.
- Other info: Collaborate with a dynamic team and enjoy excellent career growth opportunities.
The predicted salary is between 5000 - 7500 £ per month.
I’m currently working with a high-traffic global recommerce marketplace that’s on a mission to make buying pre-owned products the first choice for millions of customers worldwide. Operating at huge scale, they’re investing heavily in AI, product innovation, and customer experience to transform how people discover, evaluate and purchase within the circular economy.
Right now, they’re looking for an exceptional Senior Product Designer to lead a major redesign of one of their most commercially critical product experiences. You’ll embed within a high-performing D2C product squad alongside Product and Engineering, owning the end-to-end design of a key customer experience redesign.
- UX research & discovery
- Interaction design and prototyping
- Experimentation & testing
- Mobile-first design at scale
Designers here are expected to actively leverage AI across the design workflow from research synthesis and ideation through to prototyping, testing and experimentation. If you’re excited about how AI is reshaping product design, you’ll feel right at home.
- Run UX audits to identify conversion barriers and customer friction points
- Conduct qualitative and quantitative user research to validate design decisions
- Design clear, intuitive and commercially effective interfaces that drive engagement and conversion
- Help shape design principles, patterns and documentation that elevate the wider product team
Requirements:
- 5+ years in Product / UX Design
- Proven track record improving conversion and engagement through design
- Deep UX research expertise and evidence-led design thinking
- Comfortable working with AI-assisted design and research tools
Huge commercial impact and visibility.
Senior Product Designer (Customer Experience) in City of London employer: Pulse Recruit
Contact Detail:
Pulse Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Designer (Customer Experience) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the design world and let them know you're on the hunt for a Senior Product Designer role. You never know who might have the inside scoop on opportunities or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects where you've improved conversion and engagement. Make sure to include case studies that demonstrate your UX research expertise and how you've leveraged AI in your designs.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of AI-driven design and customer experience. Be ready to discuss how you've used these elements in past projects and how they can be applied to the role you're applying for.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our mission. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace Senior Product Designer (Customer Experience) in City of London
Some tips for your application 🫡
Show Off Your Design Skills: Make sure to highlight your best design projects in your application. We want to see how you've tackled challenges and improved user experiences, especially if you've worked on high-traffic platforms before!
Tailor Your Application: Don’t just send a generic CV and cover letter. We’re looking for someone who understands our mission in the recommerce space, so make it personal! Show us how your experience aligns with our goals.
Be Data-Driven: Since we value evidence-led design thinking, include metrics or results from your past projects. Did your designs boost engagement or conversion rates? Let us know how you made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pulse Recruit
✨Know Your Design Process
Make sure you can clearly articulate your design process, especially how you incorporate UX research and AI into your workflow. Be ready to discuss specific projects where you've improved conversion rates or user engagement through your designs.
✨Showcase Your Portfolio
Bring a well-organised portfolio that highlights your best work, particularly projects that align with the job description. Focus on case studies that demonstrate your end-to-end design capabilities and how you've tackled challenges in high-traffic environments.
✨Prepare for Technical Questions
Expect questions about your experience with AI-driven design tools and methodologies. Brush up on the latest trends in product design and be prepared to discuss how you’ve used data to inform your design decisions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer experience and how they leverage AI in their design processes. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.