At a Glance
- Tasks: Lead a team in delivering top-notch healthcare services and ensure patient safety.
- Company: Join Pulse, supporting the UK's largest health research programme.
- Benefits: Flexible shifts, competitive pay, and weekly payments.
- Other info: Opportunity for career growth and dedicated support throughout your journey.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in blood drawing and a passion for quality care.
The predicted salary is between 60700 - 78000 € per year.
Pulse is recruiting experienced Service Delivery Leads for a role in the South East Wales area. Our hourly pay rates are between £29.14 - £37.50. Our Future Health is the UK’s largest ever health research programme – it’s been specifically designed to help people live healthier lives for longer. Volunteers provide physical measurements, blood samples and lifestyle data to help with the discovery and testing of more effective approaches to disease prevention, early detection and treatment. Pulse is proud to be supporting Our Future Health on this pivotal project.
Successful Service Delivery Leads will be invited to spend four days at other operating sites to build their understanding of how the service operates. The SDL can observe and learn the entire site process, participant flow and build confidence in delivery, mitigating the risks associated with new leadership deploying new processes. This additional time also ensures a consistent approach to patient experience and embeds behaviours and culture throughout the contract.
The shifts are flexible, and you can work from 1 to 2 shifts a week up to full time with the shifts available below:
- Monday to Friday 8.15am – 4.45pm
- Saturday 8.45am – 4.15pm
- Sunday 10.45am to 4.05pm
What will your responsibilities be?
You will be responsible for the provision of clinical leadership to Healthcare Assistants/Phlebotomists, focusing on their day-to-day delivery of excellence in quality care provision, ensuring all clinical governance and compliance targets are met, services are safe and delivered seamlessly. Providing additional support for HCA/Phlebotomists breaks, you will also be responsible for staff attendance and scheduling, and their first point of escalation for operational queries.
Ongoing full time/part time shifts available. Weekly pay. Dedicated Pulse consultant to support you during your time on this project.
Qualifications and Experiences:
- Minimum of one year’s active experience drawing blood.
- Service Delivery Lead experience (desirable, but not a requirement).
- Immediate holder of the Right to Work in the UK.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.
Service Delivery Lead -Our Future Health - South East Wales (Newport / Valleys East / Cardiff F[...] employer: Pulse Healthcare
Pulse is an exceptional employer, offering a supportive and flexible work environment for Service Delivery Leads in South East Wales. With competitive pay rates and opportunities for professional growth through hands-on experience across various operating sites, employees can thrive while contributing to the UK's largest health research programme. The culture prioritises quality care and teamwork, ensuring that staff feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Lead -Our Future Health - South East Wales (Newport / Valleys East / Cardiff F[...]
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those involved with Our Future Health. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Know what a Service Delivery Lead does and be ready to discuss how your experience aligns with ensuring quality care provision and compliance targets.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've led teams or improved processes in previous roles. This will demonstrate your capability to manage Healthcare Assistants and Phlebotomists effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Service Delivery Lead -Our Future Health - South East Wales (Newport / Valleys East / Cardiff F[...]
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Service Delivery Lead role. Highlight your relevant experience in clinical leadership and any specific skills that align with the job description. We want to see how you can contribute to Our Future Health!
Showcase Your Experience:Don’t just list your qualifications; tell us about your hands-on experience, especially in drawing blood and leading teams. Use examples that demonstrate your ability to ensure quality care and compliance. We love a good story!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate clarity, and it helps us understand your qualifications better!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it makes it easier for us to keep track of your application!
How to prepare for a job interview at Pulse Healthcare
✨Know Your Stuff
Make sure you understand the role of a Service Delivery Lead and the specifics of the Our Future Health programme. Brush up on your knowledge about clinical governance, compliance targets, and the day-to-day responsibilities you'll be handling. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience, especially if you've worked with Healthcare Assistants or Phlebotomists. Highlight any leadership roles you've had and how you ensured quality care provision. Use specific examples to illustrate your points.
✨Ask Smart Questions
Prepare thoughtful questions about the service delivery processes and how the team collaborates. This not only shows your interest but also helps you gauge if the role is the right fit for you. Think about asking about the training process for new staff or how they handle operational challenges.
✨Demonstrate Flexibility
Since the shifts are flexible, express your willingness to adapt to different schedules. Talk about your availability and how you can manage your time effectively. This will reassure them that you're committed and can handle the dynamic nature of the role.
