Service Delivery Lead – Our Future Health - Preston
Service Delivery Lead – Our Future Health - Preston

Service Delivery Lead – Our Future Health - Preston

Full-Time 60700 - 78000 £ / year (est.) No home office possible
Pulse Healthcare

At a Glance

  • Tasks: Lead a team in delivering top-notch healthcare services and ensure compliance with clinical standards.
  • Company: Join Pulse, supporting the UK's largest health research programme.
  • Benefits: Flexible shifts, competitive pay, and dedicated support from a consultant.
  • Other info: Opportunities for career growth and exclusive placements.
  • Why this job: Make a real difference in healthcare while developing your leadership skills.
  • Qualifications: Experience in blood drawing and a passion for quality care.

The predicted salary is between 60700 - 78000 £ per year.

Pulse is recruiting experienced Service Delivery Leads for a role in the Preston area. Our hourly pay rates are between £29.14 - £37.50. Our Future Health is the UK’s largest ever health research programme – it’s been specifically designed to help people live healthier lives for longer. Volunteers provide physical measurements, blood samples and lifestyle data to help with the discovery and testing of more effective approaches to disease prevention, early detection and treatment. Pulse is proud to be supporting Our Future Health on this pivotal project.

Successful Service Delivery Leads will be invited to spend four days at other operating sites to build their understanding of how the service operates. The SDL can observe and learn the entire site process, participant flow and build confidence in delivery, mitigating the risks associated with new leadership deploying new processes. This additional time also ensures a consistent approach to patient experience and embeds behaviours and culture throughout the contract.

The shifts are flexible, and you can work from 1 to 2 shifts a week up to full time with the shifts available below:

  • Monday to Friday 7:45am – 6:15pm
  • Saturday 8:45am – 5:15pm
  • Sunday 10:45am to 3:45pm

What will your responsibilities be?

You will be responsible for the provision of clinical leadership to Healthcare Assistants/Phlebotomists, focusing on their day-to-day delivery of excellence in quality care provision, ensuring all clinical governance and compliance targets are met, services are safe and delivered seamlessly. Providing additional support for HCA/Phlebotomists breaks, you will also be responsible for staff attendance and scheduling, and their first point of escalation for operational queries.

Ongoing full time/part time shifts available. Weekly pay. Dedicated Pulse consultant to support you during your time on this project.

Qualifications and Experiences:

  • Minimum of one year’s active experience drawing blood.
  • Service Delivery Lead experience (desirable, but not a requirement).
  • Immediate holder of the Right to Work in the UK.

Why work with Pulse?

From the moment you register with us, our focus is entirely on you. During our first conversation, you’ll quickly see that we understand your specialty inside and out. Our expert recruitment consultants are dedicated to finding you the best opportunities and supporting you every step of the way to secure the perfect placement. With our preferred or sole supplier status with many clients, you’ll have access to exclusive opportunities that you won’t find anywhere else. We always prioritize your best interests, engaging in meaningful conversations and truly listening to you. You are an individual, a professional—not just a resource.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.

We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.

Service Delivery Lead – Our Future Health - Preston employer: Pulse Healthcare

Pulse is an exceptional employer, offering flexible shifts and a supportive work culture that prioritises your professional growth and well-being. As part of the UK's largest health research programme, you will have the unique opportunity to contribute to meaningful health advancements while receiving dedicated support from expert consultants throughout your journey. With competitive pay rates and a commitment to inclusivity, Pulse ensures that every employee feels valued and empowered in their role.
Pulse Healthcare

Contact Detail:

Pulse Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Delivery Lead – Our Future Health - Preston

Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at Our Future Health. A friendly chat can sometimes lead to a foot in the door.

Tip Number 2

Prepare for the interview by understanding the role inside out. Familiarise yourself with the responsibilities of a Service Delivery Lead and think about how your experience aligns with them. We want you to shine!

Tip Number 3

Showcase your leadership skills during the interview. Talk about times you've led teams or improved processes. Remember, they’re looking for someone who can provide clinical leadership and ensure quality care.

Tip Number 4

Apply through our website! It’s the best way to get noticed. Plus, our dedicated consultants are here to support you throughout the process, making sure you land that perfect placement.

We think you need these skills to ace Service Delivery Lead – Our Future Health - Preston

Clinical Leadership
Quality Care Provision
Clinical Governance
Compliance Management
Operational Management
Staff Scheduling
Problem-Solving Skills
Communication Skills
Team Collaboration
Patient Experience Focus
Flexibility in Shift Management
Blood Drawing Skills
Experience with Healthcare Assistants/Phlebotomists

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Delivery Lead role. Highlight your relevant experience, especially in clinical leadership and any work with Healthcare Assistants or Phlebotomists. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Our Future Health and how you can contribute to the project. Keep it engaging and personal – we love to see your personality come through!

Showcase Your Experience: Don’t forget to mention your experience in drawing blood and any leadership roles you've held. If you have specific examples of how you've improved patient care or team performance, share those! We’re all about excellence in quality care.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we’re here to support you every step of the way!

How to prepare for a job interview at Pulse Healthcare

Know Your Stuff

Make sure you brush up on the specifics of the role. Understand what a Service Delivery Lead does, especially in the context of healthcare. Familiarise yourself with Our Future Health's mission and how your experience aligns with their goals.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you ensured quality care and compliance, as these are key responsibilities for the role.

Ask Smart Questions

Come prepared with insightful questions about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to the team effectively.

Be Flexible and Open-Minded

Since the shifts are flexible, express your willingness to adapt to different schedules. Also, be open to learning from other operating sites, as this will demonstrate your commitment to the role and the organisation's culture.

Service Delivery Lead – Our Future Health - Preston
Pulse Healthcare

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