At a Glance
- Tasks: Lead a team to deliver top-notch healthcare services and ensure patient safety.
- Company: Join Pulse, supporting the UK's largest health research programme.
- Benefits: Flexible shifts, competitive pay, and dedicated support from our consultants.
- Other info: Opportunities for career growth and exclusive access to unique roles.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in blood drawing and a passion for quality care.
The predicted salary is between 60700 - 78000 € per year.
Pulse is recruiting experienced Service Delivery Leads for a role in the North West Wales area. Our hourly pay rates are between £29.14 - £37.50. Our Future Health is the UK’s largest ever health research programme – it’s been specifically designed to help people live healthier lives for longer. Volunteers provide physical measurements, blood samples and lifestyle data to help with the discovery and testing of more effective approaches to disease prevention, early detection and treatment. Pulse is proud to be supporting Our Future Health on this pivotal project.
Successful Service Delivery Leads will be invited to spend four days at other operating sites to build their understanding of how the service operates. The SDL can observe and learn the entire site process, participant flow and build confidence in delivery, mitigating the risks associated with new leadership deploying new processes. This additional time also ensures a consistent approach to patient experience and embeds behaviours and culture throughout the contract.
The shifts are flexible, and you can work from 1 to 2 shifts a week up to full time with the shifts available below:
- Monday to Friday 8.15am – 4.45pm
- Saturday 8.45am – 4.15pm
- Sunday 10.45am to 4.05pm
What will your responsibilities be?
You will be responsible for the provision of clinical leadership to Healthcare Assistants/Phlebotomists. Focusing on their day-to-day delivery of excellence in quality care provision, ensuring all clinical governance and compliance targets are met, services are safe and delivered seamlessly. Providing additional support for HCA/Phlebotomists breaks, you will also be responsible for staff attendance and scheduling, and their first point of escalation for operational queries.
Ongoing full time/part time shifts available. Weekly pay. Dedicated Pulse consultant to support you during your time on this project.
Qualifications and Experiences:
- Minimum of one year’s active experience drawing blood.
- Service Delivery Lead experience (desirable, but not a requirement).
- Immediate holder of the Right to Work in the UK.
Why work with Pulse?
From the moment you register with us, our focus is entirely on you. During our first conversation, you’ll quickly see that we understand your specialty inside and out. Our expert recruitment consultants are dedicated to finding you the best opportunities and supporting you every step of the way to secure the perfect placement. With our preferred or sole supplier status with many clients, you’ll have access to exclusive opportunities that you won’t find anywhere else. We always prioritize your best interests, engaging in meaningful conversations and truly listening to you. You are an individual, a professional—not just a resource.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.
Service Delivery Lead - Our Future Health - North West Wales employer: Pulse Healthcare
Pulse is an exceptional employer, offering flexible shifts and a supportive work culture that prioritises your professional growth and well-being. As part of the Our Future Health initiative in North West Wales, you will play a crucial role in advancing healthcare while benefiting from dedicated consultant support and exclusive opportunities tailored to your expertise. Join us to make a meaningful impact in health research and enjoy a rewarding career with a focus on quality care and patient experience.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Lead - Our Future Health - North West Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at Our Future Health. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the specifics of service delivery and patient care. We want you to shine when discussing how you can lead a team of Healthcare Assistants and Phlebotomists.
✨Tip Number 3
Showcase your experience! Be ready to share examples of how you've delivered excellence in quality care. Highlight any leadership roles you've had, even if they weren't formal titles. We love seeing passion and commitment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, our dedicated consultants are here to support you every step of the way.
We think you need these skills to ace Service Delivery Lead - Our Future Health - North West Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Delivery Lead role. Highlight your relevant experience, especially in clinical leadership and any work with Healthcare Assistants or Phlebotomists. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the Our Future Health project and how your background makes you a great fit. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Experience:Don’t just list your qualifications; tell us about your experiences! Share specific examples of how you've led teams or improved patient care. This helps us understand your approach and how you can contribute to our mission.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Pulse Healthcare
✨Know Your Stuff
Make sure you brush up on the specifics of the role. Understand what a Service Delivery Lead does, especially in the context of healthcare. Familiarise yourself with Our Future Health and its objectives, as well as the importance of clinical governance and compliance.
✨Showcase Your Experience
Be ready to discuss your previous experience, particularly any roles where you've led teams or provided clinical leadership. Highlight your skills in managing staff schedules and handling operational queries, as these will be crucial for the position.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to the team. Ask about the training process for new leads and how they ensure a consistent patient experience.
✨Demonstrate Flexibility
Since the shifts are flexible, be prepared to discuss your availability and willingness to adapt. Show that you're open to working different hours and can manage your time effectively, which is key in a dynamic environment like this.
