Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team in delivering top-notch healthcare services and ensure compliance with clinical standards.
- Company: Join Pulse, supporting the UK's largest health research programme for a healthier future.
- Benefits: Flexible shifts, competitive pay, weekly payments, and dedicated support from a Pulse consultant.
- Other info: Opportunities for part-time or full-time work with excellent career growth.
- Why this job: Make a real difference in healthcare while gaining valuable leadership experience.
- Qualifications: Experience in blood drawing and a passion for quality care.
The predicted salary is between 60700 - 78000 £ per year.
Pulse is recruiting experienced Service Delivery Leads for a role in the North East Wales area. Our hourly pay rates are between £29.14 - £37.50. Our Future Health is the UK’s largest ever health research programme – it’s been specifically designed to help people live healthier lives for longer. Volunteers provide physical measurements, blood samples and lifestyle data to help with the discovery and testing of more effective approaches to disease prevention, early detection and treatment. Pulse is proud to be supporting Our Future Health on this pivotal project.
Successful Service Delivery Leads will be invited to spend four days at other operating sites to build their understanding of how the service operates. The SDL can observe and learn the entire site process, participant flow and build confidence in delivery, mitigating the risks associated with new leadership deploying new processes. This additional time also ensures a consistent approach to patient experience and embeds behaviours and culture throughout the contract.
The shifts are flexible and you can work from 1 to 2 shifts a week up to full time with the shifts available below:
- Monday to Friday 8.15am – 4.45pm
- Saturday 8.45am – 4.15pm
- Sunday 10.45am to 4.05pm
What will your responsibilities be?
You will be responsible for the provision of clinical leadership to Healthcare Assistants/Phlebotomists, focusing on their day-to-day delivery of excellence in quality care provision, ensuring all clinical governance and compliance targets are met, services are safe and delivered seamlessly. Providing additional support for HCA/Phlebotomists breaks, you will also be responsible for staff attendance and scheduling, and their first point of escalation for operational queries.
Ongoing full time/part time shifts available. Weekly pay. Dedicated Pulse consultant to support you during your time on this project.
Qualifications and Experiences
- Minimum of one year’s active experience drawing blood.
- Service Delivery Lead experience (desirable, but not a requirement).
- Immediate holder of the Right to Work in the UK.
Reasonable Adjustments
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.
Service Delivery Lead - Our Future Health - North East Wales employer: Pulse Healthcare
Contact Detail:
Pulse Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead - Our Future Health - North East Wales
✨Tip Number 1
Network like a pro! Reach out to people in the health sector, especially those involved with Our Future Health. A friendly chat can open doors and give you insights that might just land you that Service Delivery Lead role.
✨Tip Number 2
Prepare for the interview by understanding the project inside out. Familiarise yourself with the goals of Our Future Health and think about how your experience aligns with their mission. We want to see your passion for improving health outcomes!
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've led a team or improved processes. We love to see candidates who can inspire others and ensure quality care is delivered seamlessly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Service Delivery Lead - Our Future Health - North East Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Lead role. Highlight your experience in clinical leadership and any relevant skills that match the job description. We want to see how you can bring value to Our Future Health!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with blood drawing and any leadership roles you've held.
Showcase Your Flexibility: Since the shifts are flexible, let us know your availability clearly. Whether you’re looking for part-time or full-time work, being upfront about your schedule helps us find the best fit for you!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands quickly. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Pulse Healthcare
✨Know Your Stuff
Make sure you brush up on the specifics of the role. Understand what a Service Delivery Lead does, especially in the context of healthcare. Familiarise yourself with Our Future Health and its objectives, as well as the importance of clinical governance and compliance.
✨Showcase Your Experience
Be ready to discuss your experience in drawing blood and any leadership roles you've held. Prepare examples that highlight your ability to lead a team, manage schedules, and handle operational queries. This will demonstrate your capability to excel in the role.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the organisation. Inquire about the team dynamics, the training process for new staff, or how they ensure a consistent patient experience. This shows your genuine interest and helps you assess if the role is right for you.
✨Be Flexible and Open-Minded
Since the shifts are flexible, express your willingness to adapt to different schedules. Highlight your ability to work collaboratively and learn quickly, especially during the four days at other operating sites. This will show that you're ready to embrace the challenges of the role.