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- Tasks: Lead a team to deliver top-notch healthcare services and ensure patient safety.
- Company: Join Pulse, supporting the UK's largest health research programme.
- Benefits: Flexible shifts, competitive pay, and weekly payments.
- Other info: Ongoing support from a dedicated consultant and opportunities for growth.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in blood drawing and a passion for quality care.
The predicted salary is between 60700 - 78000 £ per year.
Pulse is recruiting experienced Service Delivery Leads for a role in the Mid Wales area. Our hourly pay rates are between £29.14 - £37.50. Our Future Health is the UK’s largest ever health research programme – it’s been specifically designed to help people live healthier lives for longer. Volunteers provide physical measurements, blood samples and lifestyle data to help with the discovery and testing of more effective approaches to disease prevention, early detection and treatment. Pulse is proud to be supporting Our Future Health on this pivotal project.
Successful Service Delivery Leads will be invited to spend four days at other operating sites to build their understanding of how the service operates. The SDL can observe and learn the entire site process, participant flow and build confidence in delivery, mitigating the risks associated with new leadership deploying new processes. This additional time also ensures a consistent approach to patient experience and embeds behaviours and culture throughout the contract.
The shifts are flexible, and you can work from 1 to 2 shifts a week up to full time with the shifts available below:
- Monday to Friday 8.15am – 4.45pm
- Saturday 8.45am – 4.15pm
- Sunday 10.45am to 4.05pm
Responsibilities
You will be responsible for the provision of clinical leadership to Healthcare Assistants/Phlebotomists, focusing on their day‑to‑day delivery of excellence in quality care provision, ensuring all clinical governance and compliance targets are met, services are safe and delivered seamlessly. Providing additional support for HCA/Phlebotomists breaks, you will also be responsible for staff attendance and scheduling, and their first point of escalation for operational queries.
Additional Information
- Ongoing full time/part time shifts available
- Weekly pay
- Dedicated Pulse consultant to support you during your time on this project
Qualifications and Experiences
- Minimum of one year’s active experience drawing blood.
- Service Delivery Lead experience (desirable, but not a requirement)
- Immediate holder of the Right to Work in the UK
Reasonable Adjustments
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Service Delivery Lead -Our Future Health - Mid Wales employer: Pulse Healthcare
Contact Detail:
Pulse Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead -Our Future Health - Mid Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those involved in service delivery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to service delivery and leadership. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to meet potential employers, highlight your hands-on experience in drawing blood and leading teams. Real-life examples can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help.
We think you need these skills to ace Service Delivery Lead -Our Future Health - Mid Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Lead role. Highlight your relevant experience, especially in clinical leadership and any work with Healthcare Assistants or Phlebotomists. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Our Future Health and how you can contribute to the project. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Experience: Don’t just list your previous jobs; tell us about your achievements! If you've led teams or improved processes, share those stories. We’re interested in how you’ve made a difference in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Pulse Healthcare
✨Know Your Stuff
Make sure you understand the role of a Service Delivery Lead and the specifics of the Our Future Health programme. Brush up on your knowledge about clinical governance, quality care provision, and the responsibilities you'll have in leading Healthcare Assistants and Phlebotomists.
✨Showcase Your Experience
Be ready to discuss your previous experience, especially any relevant roles where you've demonstrated leadership or clinical skills. If you've drawn blood or worked in a similar environment, share those stories to highlight your suitability for the position.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the training process for new staff or how the service ensures a consistent patient experience. This shows your genuine interest and helps you gauge if the role is right for you.
✨Demonstrate Flexibility
Since the shifts are flexible, be prepared to discuss your availability and willingness to adapt to different schedules. Highlighting your flexibility can make you a more attractive candidate, especially in a role that requires managing various staff schedules.