At a Glance
- Tasks: Lead a team to deliver top-notch healthcare services and ensure patient safety.
- Company: Join Pulse, supporting the UK's largest health research programme.
- Benefits: Flexible shifts, weekly pay, accrued holiday pay, and dedicated support.
- Other info: Access exclusive opportunities with a focus on your individual needs.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Phlebotomy Certificate and at least one year of blood drawing experience.
The predicted salary is between 29.14 - 37.5 £ per hour.
Pulse is recruiting experienced Service Delivery Leads for a role in Oxford. Our Future Health is the UK’s largest ever health research programme – it’s been specifically designed to help people live healthier lives for longer. Volunteers provide physical measurements, blood samples and lifestyle data to help with the discovery and testing of more effective approaches to disease prevention, early detection and treatment. Pulse is proud to be supporting Our Future Health on this pivotal project.
Successful Service Delivery Leads will be invited to spend four days at other operating sites to build their understanding of how the service operates. The SDL can observe and learn the entire site process, participant flow and build confidence in delivery, mitigating the risks associated with new leadership deploying new processes. This additional time also ensures a consistent approach to patient experience and embeds behaviours and culture throughout the contract.
The shifts are flexible, and you can work from 1 to 2 shifts a week up to full time with the shifts available below:
- Monday to Friday: 8.15am – 4.45pm
- Saturday: 8.45am – 4.15pm
- Sunday: 10.45am – 4.05pm
What will your responsibilities be?
You will be responsible for providing clinical leadership to Healthcare Assistants/Phlebotomists, focusing on their day-to-day delivery of excellent quality care while ensuring all clinical governance and compliance targets are met. You will help ensure services are safe and delivered seamlessly. In addition to supporting HCA/Phlebotomist breaks, you will oversee staff attendance and scheduling and act as the first point of escalation for operational queries.
Benefits
- Ongoing full-time/part-time shifts available
- Accrued holiday pay
- Weekly pay
- Dedicated Pulse consultant to support you throughout the project
Qualifications and Experience
- Phlebotomy Certificate
- Minimum of one year's active experience drawing blood
- Service Delivery Lead experience (desirable but not essential)
- Right to Work in the UK
Why work with Pulse?
From the moment you register with us, our focus is entirely on you. During our first conversation, you'll quickly see that we understand your specialty inside and out. Our expert recruitment consultants are dedicated to finding you the best opportunities and supporting you every step of the way to secure the perfect placement. With our preferred or sole supplier status with many clients, you'll have access to exclusive opportunities that you won't find anywhere else. We always prioritise your best interests, engaging in meaningful conversations and truly listening to you. You are an individual, a professional—not just a resource.
Reasonable Adjustments
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. We will provide appropriate support throughout the recruitment process and into your placement.
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Practice for the International Recruitment of Health and Social Care Personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.
Service Delivery Lead (SDL) – Our Future Health - Oxford employer: Pulse Healthcare
Join a prestigious NHS hospital in London, where we prioritise exceptional medical care and foster a collaborative work culture. As a Consultant Radiologist, you will benefit from competitive hourly rates, access to continuous professional development, and the opportunity to make a significant impact in patient care. Our supportive environment encourages growth and innovation, making it an ideal place for dedicated professionals looking to advance their careers in Radiology.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Lead (SDL) – Our Future Health - Oxford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Pulse Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Pulse Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Pulse Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Service Delivery Lead (SDL) – Our Future Health - Oxford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Pulse Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Pulse Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Pulse Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Pulse Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Pulse Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Pulse Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
