At a Glance
- Tasks: Lead a team to deliver top-notch healthcare services and ensure patient safety.
- Company: Join Pulse, supporting the UK's largest health research programme.
- Benefits: Flexible shifts, weekly pay, accrued holiday pay, and dedicated support.
- Other info: Access exclusive opportunities with a focus on your individual needs.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Phlebotomy Certificate and at least one year of blood drawing experience.
The predicted salary is between 60700 - 78000 € per year.
Pulse is recruiting experienced Service Delivery Leads for a role in the North East Scotland Area. Our Future Health is the UK’s largest ever health research programme – it’s been specifically designed to help people live healthier lives for longer. Volunteers provide physical measurements, blood samples and lifestyle data to help with the discovery and testing of more effective approaches to disease prevention, early detection and treatment. Pulse is proud to be supporting Our Future Health on this pivotal project.
Successful Service Delivery Leads will be invited to spend four days at other operating sites to build their understanding of how the service operates. The SDL can observe and learn the entire site process, participant flow and build confidence in delivery, mitigating the risks associated with new leadership deploying new processes. This additional time also ensures a consistent approach to patient experience and embeds behaviours and culture throughout the contract.
The shifts are flexible, and you can work from 1 to 2 shifts a week up to full time with the shifts available below:
- Monday to Friday 8.15am – 4.45pm
- Saturday 8.45am – 4.15pm
- Sunday 10.45am to 4.05pm
What will your responsibilities be?
You will be responsible for the provision of clinical leadership to Healthcare Assistants/Phlebotomists, focusing on their day-to-day delivery of excellence in quality care provision, ensuring all clinical governance and compliance targets are met, and services are safe and delivered seamlessly. Providing additional support for HCA/Phlebotomists breaks, you will also be responsible for staff attendance and scheduling, and their first point of escalation for operational queries.
Benefits:
- Ongoing full time/part time shifts available
- Accrued holiday pay
- Weekly pay
- Dedicated Pulse consultant to support you during your time on this project
Qualifications and Experiences:
- A Phlebotomy Certificate
- All candidates in Scotland must have a valid PVG certificate
- Minimum of one year’s active experience drawing blood.
- Service Delivery Lead experience (desirable, but not a requirement)
- Immediate holder of the Right to Work in the UK
Why work with Pulse?
From the moment you register with us, our focus is entirely on you. During our first conversation, you’ll quickly see that we understand your specialty inside and out. Our expert recruitment consultants are dedicated to finding you the best opportunities and supporting you every step of the way to secure the perfect placement. With our preferred or sole supplier status with many clients, you’ll have access to exclusive opportunities that you won’t find anywhere else. We always prioritize your best interests, engaging in meaningful conversations and truly listening to you. You are an individual, a professional—not just a resource.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organization (WHO) Workforce Support and Safeguard List.
Service Delivery Lead – Our Future Health - North East Scotland in Manchester employer: Pulse Healthcare
Pulse is an exceptional employer, offering flexible shifts and a supportive work culture that prioritises your professional growth and well-being. As part of the UK's largest health research programme, you'll have the unique opportunity to contribute to meaningful health advancements while receiving dedicated support from our expert consultants. With competitive pay rates and a commitment to inclusivity, Pulse ensures that every employee feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Lead – Our Future Health - North East Scotland in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those involved in service delivery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to service delivery and clinical leadership. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your experience! When you get the chance to meet potential employers, highlight your phlebotomy skills and any leadership roles you've held. Real-life examples can make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got exclusive opportunities that you won’t find elsewhere, and our dedicated consultants are here to support you every step of the way.
We think you need these skills to ace Service Delivery Lead – Our Future Health - North East Scotland in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Delivery Lead role. Highlight your relevant experience in clinical leadership and any specific skills that match the job description. We want to see how you can bring value to Our Future Health!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your Phlebotomy Certificate and any experience with healthcare teams.
Showcase Your Flexibility:Since the shifts are flexible, let us know your availability clearly. Whether you’re looking for part-time or full-time work, being upfront about your schedule helps us find the best fit for you and the team.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll be able to track your application status. Plus, we’re here to support you every step of the way!
How to prepare for a job interview at Pulse Healthcare
✨Know Your Stuff
Make sure you brush up on your knowledge of phlebotomy and clinical governance. Understand the key responsibilities of a Service Delivery Lead and how they relate to the role at Our Future Health. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you ensured quality care provision and compliance with clinical standards. This will demonstrate your capability to handle the responsibilities of the role effectively.
✨Ask Insightful Questions
Come prepared with questions about the service delivery processes and how the team collaborates to ensure patient safety and satisfaction. This shows that you're proactive and engaged, plus it gives you a better understanding of what to expect if you get the job.
✨Be Flexible and Open-Minded
Since the shifts are flexible, express your willingness to adapt to different schedules and work environments. Mention your eagerness to learn from other operating sites and how you can contribute to a consistent patient experience across the board.
