At a Glance
- Tasks: Diagnose and repair fitness equipment, ensuring top-notch service for clients.
- Company: Join Pulse Fitness, a leader in the fitness industry with a global presence.
- Benefits: Competitive salary, comprehensive training, and a company vehicle for work travel.
- Other info: Supportive team culture with opportunities for growth and development.
- Why this job: Make a real impact in the fitness world while enjoying a dynamic work environment.
- Qualifications: Technical background in engineering, strong problem-solving skills, and excellent communication.
The predicted salary is between 28000 - 32000 £ per year.
Exciting Opportunity in Fitness Equipment Service & Repair. Due to our continued success and expansion, we are looking for a dedicated and skilled Field Service Engineer to join our team in the Berkshire region. This is a fantastic opportunity to work with a market leader in the fitness industry, servicing and repairing cutting‑edge fitness equipment in a dynamic and rewarding role.
At Pulse Fitness, we have delivered customised fitness solutions to over 30,000 leisure facilities across 30 countries. Our extensive range includes over 450 award‑winning pieces of equipment, covering innovative cardiovascular machines, stylish strength training equipment, free weights, high‑performance group cycles, and advanced gym management software. We support a diverse range of clients, including leisure centres, private clubs, hotels, universities, rehabilitation centres, professional sports teams, and more.
If you have a passion for hands‑on technical work, problem‑solving, and customer service, we want to hear from you!
What You’ll Be Doing:
- Diagnosing and repairing faulty fitness equipment, ensuring minimal downtime for customers (48/72‑hour turnaround depending on call type).
- Carrying out routine maintenance and servicing of fitness equipment as part of scheduled maintenance contracts.
- Commissioning new equipment on‑site, ensuring installations meet customer expectations.
- Accurately completing documentation, both electronically and manually, to record service activities.
- Maintaining your company vehicle, ensuring it remains clean, roadworthy, and fully stocked with essential spare parts.
- Complying with Health & Safety regulations and ensuring legal requirements are met when working at customer sites.
- Providing technical support and training to new service team members and assisting colleagues and customers as needed.
- Being flexible and taking on additional duties that contribute to the success of the team.
- Travelling within the region and occasionally working away from home based on business needs.
What We’re Looking For:
- Experience in component fault finding and diagnosis.
- A solid technical background (electrical or mechanical engineering experience preferred).
- Strong problem‑solving skills and a proactive approach to repairs and servicing.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- A full and clean UK driving licence.
- Basic computer literacy.
- Willingness to travel and work away from home when required.
Why Join Us?
- Be part of a leading fitness brand with a reputation for quality and innovation.
- Comprehensive product training to ensure you have the skills and knowledge to excel in your role.
- A supportive and friendly team environment where your contributions are valued.
- Company vehicle provided for work‑related travel.
Apply today by getting in touch and telling us a bit about yourself!
Fitness Equipment Field Service Engineer employer: Pulse Group
At Pulse Fitness, we pride ourselves on being a market leader in the fitness industry, offering our employees a dynamic and rewarding work environment. With comprehensive training, a supportive team culture, and opportunities for personal and professional growth, we ensure that our Field Service Engineers are equipped to excel in their roles while enjoying the benefits of working with cutting-edge fitness technology. Join us in the Berkshire region and be part of a company that values innovation, quality, and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Fitness Equipment Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the fitness industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got experience in diagnosing and repairing fitness equipment, consider creating a portfolio or a video showcasing your work. This can really set you apart from other candidates when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to fitness equipment. Practice explaining your problem-solving process clearly and confidently. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Pulse Fitness.
We think you need these skills to ace Fitness Equipment Field Service Engineer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fitness and technical work shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about being part of our team and making a difference in the fitness industry.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in fault finding and repairs. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your technical background and problem-solving abilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without unnecessary fluff. This helps us quickly see why you’d be a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Pulse Group
✨Know Your Equipment
Familiarise yourself with the types of fitness equipment the company services. Brush up on your technical knowledge about common faults and repairs. This will show your passion for the role and help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully diagnosed and repaired equipment. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Emphasise Customer Service
Since this role involves interacting with clients, be ready to discuss how you handle customer service situations. Share specific instances where you went above and beyond to ensure customer satisfaction, highlighting your communication skills.
✨Be Ready to Discuss Flexibility
The job requires travel and occasional overnight stays. Be prepared to talk about your willingness to adapt to changing schedules and how you manage work-life balance while being flexible with your duties.
