Senior Manager, Client Services
Senior Manager, Client Services

Senior Manager, Client Services

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Pulse Advertising

At a Glance

  • Tasks: Foster client relationships and develop impactful marketing strategies.
  • Company: Join Pulse Advertising, a leader in meaningful advertising.
  • Benefits: Full-time role with a diverse team and growth opportunities.
  • Other info: Be part of a dynamic team that values diversity and ambition.
  • Why this job: Make a real impact in the advertising world with innovative strategies.
  • Qualifications: 5-7 years in marketing accounts, strong communication skills, and a positive attitude.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Senior Manager, Client Services role at Pulse Advertising. You enjoy fostering and expanding customer relationships and bridging the gap between our clients and our internal project teams. You love pitching ideas and developing impactful strategies with your clients, solving problems, and taking on a good challenge.

Responsibilities

  • You are responsible for the success and growth of our accounts, managing key clients of your own while overseeing other accounts.
  • You manage our client relationship through effective communication, problem solving, and responding to requests.
  • You take client business/marketing briefs and ensure a strategic alignment and understanding of KPIs and targets of the client.
  • You prepare materials for pitches and then present as well as sell new projects to our clients.
  • You oversee project execution by ensuring that project deadlines and budgets are met and communication is running smoothly.
  • You analyze and present data to demonstrate the effectiveness of campaigns, ensuring accuracy of data across all accounts and systems.

Qualifications

  • Driven. Passionate. Diverse. Equal. These are values you cherish.
  • You possess 5-7 years of professional experience in an accounts department in the marketing area.
  • You are an effective communicator, both verbally and in writing, and can juggle competing demands while maintaining composure under pressure.
  • You are personable and able to work effectively with a variety of different people.
  • You are flexible, solution-oriented, and a dedicated team player.
  • You are persuasive, able to sell ideas, and have a positive attitude towards receiving feedback.

Your application

If this sounds like you, we would love to hear from you. You might just be the next member of the #PulseTeam we are looking for!

About Us

We make advertising meaningful. Co-founded by Lara Daniel and Christoph Kastenholz in 2014, Pulse Advertising was born with a vision to make advertising meaningful. We enable brands to win and retain customers on social media, including influencer marketing, paid social advertising and social media management. We have offices across several countries and a team of 100+ people, pursuing that one vision. We are thought leaders in our space and believe in sharing that journey with others who are ambitious and think big.

As an employer, we stand for equal opportunities and we are committed to diversity in our teams regardless of age, disability, race, religion, nationality, sexual orientation, ethnic origin or gender.

Senior Manager, Client Services employer: Pulse Advertising

At Pulse Advertising, we pride ourselves on fostering a dynamic and inclusive work culture that champions creativity and collaboration. As a Senior Manager in Client Services, you'll benefit from our commitment to employee growth through continuous learning opportunities and a supportive environment that values diverse perspectives. Located in the vibrant city of London, you'll be part of a forward-thinking team dedicated to making advertising meaningful while enjoying the unique advantages of working in one of the world's most exciting markets.
Pulse Advertising

Contact Detail:

Pulse Advertising Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, Client Services

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Manager, Client Services role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising your pitch. Think about how you can showcase your experience in managing client relationships and solving problems. We want to hear how you can bring value to Pulse Advertising!

✨Tip Number 3

Don’t just wait for job postings; be proactive! Check our website regularly and apply directly through it. This shows your enthusiasm and commitment to joining the #PulseTeam.

✨Tip Number 4

Follow up after interviews with a thank-you note. It’s a simple gesture that can set you apart from other candidates. Remind them why you’re the perfect fit for the role and how excited you are about the opportunity!

We think you need these skills to ace Senior Manager, Client Services

Client Relationship Management
Effective Communication
Problem Solving
Strategic Alignment
Data Analysis
Project Management
Presentation Skills
Persuasion
Flexibility
Team Collaboration
Attention to Detail
Time Management
Adaptability
Marketing Knowledge

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for client services shine through. We want to see how much you love building relationships and tackling challenges head-on!

Tailor Your Experience: Make sure to highlight your relevant experience in marketing and client management. We’re looking for someone who can juggle multiple accounts, so give us examples of how you've done this successfully in the past.

Be Clear and Concise: Effective communication is key! Keep your application clear and to the point, showcasing your ability to convey ideas simply and effectively, just like you would with a client.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Pulse Advertising

✨Know Your Clients Inside Out

Before the interview, research Pulse Advertising's key clients and their recent campaigns. Understanding their business and marketing strategies will help you demonstrate your ability to foster and expand customer relationships effectively.

✨Prepare for Problem-Solving Scenarios

Think of specific examples from your past experience where you've successfully solved client issues or improved account performance. Be ready to discuss these scenarios in detail, showcasing your problem-solving skills and strategic thinking.

✨Master the Art of Pitching

Since pitching ideas is a big part of the role, practice presenting your ideas clearly and persuasively. You might even want to prepare a mock pitch for a hypothetical campaign to show your creativity and ability to sell concepts.

✨Showcase Your Communication Skills

Effective communication is key in this role. During the interview, focus on articulating your thoughts clearly and confidently. Use examples that highlight your verbal and written communication skills, especially in managing client relationships.

Senior Manager, Client Services
Pulse Advertising
Location: London
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