Senior Manager, Client Services

Senior Manager, Client Services

Full-Time 50000 - 60000 € / year (est.) No home office possible
Pulse Advertising

At a Glance

  • Tasks: Lead client relationships and develop impactful marketing strategies.
  • Company: Join Pulse Advertising, a leader in meaningful advertising.
  • Benefits: Full-time role with a diverse team and growth opportunities.
  • Other info: Be part of a dynamic team that values diversity and ambition.
  • Why this job: Make a real impact in the advertising world with innovative strategies.
  • Qualifications: 5-7 years in marketing accounts, strong communication skills, and a positive attitude.

The predicted salary is between 50000 - 60000 € per year.

Join to apply for the Senior Manager, Client Services role at Pulse Advertising. You enjoy fostering and expanding customer relationships and bridging the gap between our clients and our internal project teams. You love pitching ideas and developing impactful strategies with your clients, solving problems, and taking on a good challenge.

Responsibilities

  • You are responsible for the success and growth of our accounts, managing key clients of your own while overseeing other accounts.
  • You manage our client relationship through effective communication, problem solving, and responding to requests.
  • You take client business/marketing briefs and ensure a strategic alignment and understanding of KPIs and targets of the client.
  • You prepare materials for pitches and then present as well as sell new projects to our clients.
  • You oversee project execution by ensuring that project deadlines and budgets are met and communication is running smoothly.
  • You analyze and present data to demonstrate the effectiveness of campaigns, ensuring accuracy of data across all accounts and systems.

Qualifications

  • Driven. Passionate. Diverse. Equal. These are values you cherish.
  • You possess 5-7 years of professional experience in an accounts department in the marketing area.
  • You are an effective communicator, both verbally and in writing, and can juggle competing demands while maintaining composure under pressure.
  • You are personable and able to work effectively with a variety of different people.
  • You are flexible, solution-oriented, and a dedicated team player.
  • You are persuasive, able to sell ideas, and have a positive attitude towards receiving feedback.

If this sounds like you, we’d love to hear from you. You might just be the next member of the #PulseTeam we’re looking for!

About Us

We make advertising meaningful. Co-founded by Lara Daniel and Christoph Kastenholz in 2014, Pulse Advertising was born with a vision to make advertising meaningful. We enable brands to win and retain customers on social media, including influencer marketing, paid social advertising and social media management. We have offices across several countries and a team of 100+ people, pursuing that one vision. We are thought leaders in our space and believe in sharing that journey with others who are ambitious and think big.

As an employer, we stand for equal opportunities and we are committed to diversity in our teams regardless of age, disability, race, religion, nationality, sexual orientation, ethnic origin or gender.

Senior Manager, Client Services employer: Pulse Advertising

At Pulse Advertising, we pride ourselves on being an exceptional employer that champions diversity and fosters a collaborative work culture. Located in the vibrant city of London, we offer our employees ample opportunities for professional growth and development, alongside a supportive environment where innovative ideas are encouraged. Join us to be part of a dynamic team that is dedicated to making advertising meaningful and impactful.

Pulse Advertising

Contact Detail:

Pulse Advertising Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Manager, Client Services

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Senior Manager role.

Tip Number 2

Practice your pitch! You’ll need to sell yourself just like you’d sell a project to a client. Prepare a short, engaging summary of your experience and what you can bring to the table. Confidence is key!

Tip Number 3

Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled challenges in the past. Use specific examples that highlight your ability to manage client relationships and deliver results.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the #PulseTeam. Let’s make advertising meaningful together!

We think you need these skills to ace Senior Manager, Client Services

Client Relationship Management
Effective Communication
Problem Solving
Strategic Alignment
KPI Understanding
Project Management
Data Analysis

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for client services shine through. We want to see how much you love building relationships and tackling challenges head-on!

Tailor Your Experience:Make sure to highlight your relevant experience in marketing and account management. We’re looking for someone who can juggle multiple demands, so give us examples of how you've done this in the past.

Be Clear and Concise:Effective communication is key! Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you bring to the table.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Pulse Advertising

Know Your Clients Inside Out

Before the interview, research Pulse Advertising and their key clients. Understand their business models, recent campaigns, and challenges they face. This will help you demonstrate your ability to foster and expand customer relationships during the interview.

Prepare for Problem-Solving Scenarios

Think of examples from your past experience where you've successfully solved client issues or improved relationships. Be ready to discuss these scenarios in detail, showcasing your effective communication and problem-solving skills.

Pitch Perfect

Since pitching ideas is a big part of the role, prepare a mini-pitch for a hypothetical project relevant to Pulse Advertising. This will not only show your creativity but also your understanding of strategic alignment and KPIs, which are crucial for the position.

Showcase Your Data Skills

Be prepared to discuss how you've used data to analyse campaign effectiveness in previous roles. Bring examples of how you've presented this data to clients, as it aligns with the responsibilities of overseeing project execution and ensuring accuracy across accounts.