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- Tasks: Build strong client relationships and create impactful social media strategies.
- Company: Dynamic agency focused on influencer marketing and social media.
- Benefits: Work abroad, career coaching, hybrid remote policy, and pet-friendly offices.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Join a creative team and make a real impact in the digital space.
- Qualifications: 4-6 years in client services with a passion for social media trends.
The predicted salary is between 40000 - 50000 £ per year.
Overview
You thrive on building strong client relationships and translating business goals into impactful social media strategies. You are equally comfortable in a pitch room and a campaign debrief, and you know your way around creator marketing, platform trends, and performance data.
Responsibilities
- You own your client relationships end-to-end: from brief intake and strategic alignment to influencer marketing campaign delivery and performance reporting.
- You translate client business and marketing briefs into data-driven social media strategies, ensuring KPIs, platform selection and creator fit are aligned from day one.
- You develop and present pitches for new business, upsell opportunities, and influencer activations, positioning Pulse's social-first capabilities with confidence and commercial instinct.
- You oversee influencer campaign execution in close collaboration with internal strategy, talent, and content production teams, keeping timelines, budgets, and stakeholder communication on track.
- You analyze and present campaign performance data across key social media metrics, drawing clear conclusions and actionable recommendations for your clients.
Requirements
- You have 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency.
- You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now.
- You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure.
- You are commercially minded and able to identify and develop opportunities within existing accounts.
- You are solution-oriented, structured, and a reliable partner for both clients and colleagues.
- You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference.
Benefits
- Time to pack your bags for Paris, London, Milan, Hamburg or Berlin: you are welcome to work abroad from any of our office locations.
- We love to see you grow: our careers coach is on hand for one-to-one coaching sessions and team workshops.
- We work hard and play hard, bringing our global team together to collaborate, learn from one another and celebrate our successes.
- Don’t fancy the office today? Our hybrid remote policy lets you work from home two days a week.
- Keep your commute to a minimum: you will find all our offices right in the city centre.
- For motivational high-paws and comforting cuddles, your four-legged friend is absolutely welcome at our offices.
Client Services Manager in London employer: Pulse Advertising
Contact Detail:
Pulse Advertising Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Services Manager role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Show off your social media savvy! When you get the chance to chat with potential employers, bring up recent trends or successful campaigns you've admired. This will demonstrate your passion and knowledge of the industry.
✨Tip Number 3
Prepare for those interviews by practising your pitch! Think about how you can translate your experience into the specific needs of the role. Remember, confidence is key when presenting your ideas and strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Client Services Manager in London
Some tips for your application 🫡
Show Your Passion for Social Media: When you're writing your application, let your love for social media shine through! Talk about the latest trends, your favourite creators, and how you keep up with the ever-changing landscape. We want to see that you're not just experienced, but genuinely excited about the industry.
Tailor Your Application: Make sure to customise your application for the Client Services Manager role. Highlight your relevant experience in client services or account management, and give examples of how you've successfully translated business goals into impactful strategies. We appreciate a personal touch!
Be Clear and Confident: Your written communication skills are key, so make sure your application is clear and confident. Use straightforward language and structure your thoughts logically. Remember, we want to see how you communicate, so don’t hold back on showcasing your style!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Pulse Advertising
✨Know Your Client Inside Out
Before the interview, research the company and its clients thoroughly. Understand their business goals, recent campaigns, and how they leverage social media. This will help you demonstrate your ability to translate client needs into effective strategies.
✨Showcase Your Social Savvy
Be prepared to discuss current trends in social media and influencer marketing. Bring examples of successful campaigns you've worked on and how you used data to drive decisions. This shows you're not just knowledgeable but also passionate about the industry.
✨Practice Your Pitch
Since pitching is a key part of the role, practice presenting your ideas clearly and confidently. You might even want to prepare a mock pitch for a hypothetical campaign. This will help you feel more comfortable and showcase your commercial instinct during the interview.
✨Demonstrate Your Problem-Solving Skills
Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to discuss how you manage multiple client demands while maintaining composure. This will highlight your solution-oriented mindset and reliability as a partner.