Client Services, Manager in London

Client Services, Manager in London

London Full-Time 40000 - 50000 £ / year (est.) No home office possible
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Pulse Advertising

At a Glance

  • Tasks: Build strong client relationships and create impactful social media strategies.
  • Company: Join Pulse Advertising, a leader in meaningful advertising and influencer marketing.
  • Benefits: Competitive salary, diverse team, and opportunities for professional growth.
  • Other info: Be part of a collaborative team that values diversity and innovation.
  • Why this job: Make a real impact in the dynamic world of social media and influencer marketing.
  • Qualifications: 4-6 years in client services or account management with a passion for social media.

The predicted salary is between 40000 - 50000 £ per year.

You thrive on building strong client relationships and translating business goals into impactful social media strategies. You are equally comfortable in a pitch room and a campaign debrief, and you know your way around creator marketing, platform trends, and performance data.

Tasks

  • You own your client relationships end-to-end: from brief intake and strategic alignment to campaign delivery and reporting.
  • You translate client business and marketing briefs into clear social media strategies, ensuring KPIs, platform selection, and creator fit are aligned from day one.
  • You develop and present pitches for new projects and upsell opportunities, positioning Pulse's capabilities with confidence and commercial instinct.
  • You oversee campaign execution in close collaboration with internal strategy, creator, and production teams, keeping timelines, budgets, and communication on track.
  • You analyze and present campaign performance data, drawing clear conclusions and actionable recommendations for your clients.

Skills

  • You have 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency.
  • You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now.
  • You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure.
  • You are commercially minded and able to identify and develop opportunities within existing accounts.
  • You are solution-oriented, structured, and a reliable partner for both clients and colleagues.
  • You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference.

If this sounds like you, we would love to hear from you. You might just be the next member of the #PulseTeam we are looking for!

About Us

We make advertising meaningful. Co‐co-founded by Lara Daniel and Christoph Kastenholz in 2014, Pulse Advertising was born with a vision to make advertising meaningful. We enable brands to win and retain customers on social media through influencer marketing, paid social advertising, and social media management. By today, we have grown to offices across several countries, and a team of 100+ people, all pursuing that vision. We are thought leaders in our space and believe in sharing that journey with other ambitious individuals who think big! As an employer, we stand for equal opportunities and are committed to diversity in our teams regardless of age, disability, race, religion, nationality, sexual orientation, ethnic origin, or gender.

Client Services, Manager in London employer: Pulse Advertising

At Pulse Advertising, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a strong focus on professional growth, we offer ample opportunities for career advancement while working alongside a passionate team dedicated to making advertising meaningful. Located in a vibrant city, our office provides a stimulating environment where creativity and collaboration flourish, making us an exceptional employer for those looking to make a significant impact in the world of social media marketing.
Pulse Advertising

Contact Detail:

Pulse Advertising Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services, Manager in London

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.

Tip Number 2

Showcase your expertise! Create a portfolio or a personal website where you can display your past work, campaigns, and results. This gives potential employers a taste of what you can bring to the table, especially in client services.

Tip Number 3

Prepare for interviews by researching the company and its clients. Understand their social media strategies and think about how you can contribute. Bring fresh ideas to the table; it shows you’re proactive and genuinely interested.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on the chance to join the #PulseTeam!

We think you need these skills to ace Client Services, Manager in London

Client Relationship Management
Social Media Strategy
Campaign Execution
Performance Data Analysis
Pitch Development
Commercial Awareness
Communication Skills
Problem-Solving Skills
Collaboration
Time Management
Budget Management
Trend Awareness
Adaptability
Feedback Reception

Some tips for your application 🫡

Show Your Passion for Social Media: When you're writing your application, let your love for social media shine through! Talk about the latest trends, your favourite creators, and how you keep up with the ever-changing landscape. We want to see that you're not just experienced, but genuinely excited about the industry.

Tailor Your Application: Make sure to customise your application for the Client Services Manager role. Highlight your relevant experience in client relationships and campaign management. We appreciate when candidates take the time to align their skills with what we’re looking for, so don’t hold back!

Be Clear and Confident: Your written communication should reflect the clarity and confidence we value at StudySmarter. Use straightforward language and structure your application well. This is your chance to show us how you can communicate effectively, just like you would with clients.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join the #PulseTeam!

How to prepare for a job interview at Pulse Advertising

Know Your Client Inside Out

Before the interview, research the company and its clients thoroughly. Understand their business goals, recent campaigns, and how they leverage social media. This will help you demonstrate your ability to translate client needs into effective strategies.

Showcase Your Social Savvy

Be prepared to discuss current trends in social media and influencer marketing. Bring examples of successful campaigns you've managed or contributed to, highlighting your understanding of platform dynamics and creator fit.

Practice Your Pitch

Since pitching is a key part of the role, practice presenting your ideas clearly and confidently. You might even want to simulate a pitch scenario with a friend or colleague to refine your delivery and anticipate questions.

Prepare for Data Discussions

Brush up on how to analyse and present campaign performance data. Be ready to discuss how you've used data to draw conclusions and make recommendations in past roles, as this will show your analytical skills and commercial mindset.

Client Services, Manager in London
Pulse Advertising
Location: London
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