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- Tasks: Build strong client relationships and create impactful social media strategies.
- Company: Dynamic agency with a focus on influencer marketing and social media.
- Benefits: Work abroad, career coaching, hybrid remote policy, and pet-friendly offices.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Join a vibrant team and make a real impact in the social media landscape.
- Qualifications: 4-6 years in client services, strong communication skills, and a passion for social trends.
The predicted salary is between 40000 - 50000 £ per year.
You thrive on building strong client relationships and translating business goals into impactful social media strategies. You are equally comfortable in a pitch room and a campaign debrief, and you know your way around creator marketing, platform trends, and performance data.
Responsibilities:
- You own your client relationships end-to-end: from brief intake and strategic alignment to influencer marketing campaign delivery and performance reporting.
- You translate client business and marketing briefs into data-driven social media strategies, ensuring KPIs, platform selection and creator fit are aligned from day one.
- You develop and present pitches for new business, upsell opportunities, and influencer activations, positioning Pulse's social-first capabilities with confidence and commercial instinct.
- You oversee influencer campaign execution in close collaboration with internal strategy, talent, and content production teams, keeping timelines, budgets, and stakeholder communication on track.
- You analyze and present campaign performance data across key social media metrics, drawing clear conclusions and actionable recommendations for your clients.
Requirements:
- You have 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency.
- You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now.
- You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure.
- You are commercially minded and able to identify and develop opportunities within existing accounts.
- You are solution-oriented, structured, and a reliable partner for both clients and colleagues.
- You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference.
Benefits:
- Time to pack your bags for Paris, London, Milan, Hamburg or Berlin: you’re welcome to work abroad from any of our office locations.
- We love to see you grow: our careers coach is on hand for one-to-one coaching sessions and team workshops.
- We work hard and play hard, bringing our global team together to collaborate, learn from one another and celebrate our successes.
- Don’t fancy the office today? Our hybrid remote policy lets you work from home two days a week.
- Keep your commute to a minimum: you’ll find all our offices right in the city centre.
- For motivational high-paws and comforting cuddles, your four-legged friend is absolutely welcome at our offices.
Client Services Manager employer: Pulse Advertising
Contact Detail:
Pulse Advertising Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager
✨Tip Number 1
Get to know the company inside out! Research their recent campaigns, client success stories, and social media presence. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Whether it's for a new business opportunity or an upsell, being able to confidently present your ideas is key. Use real examples from your past experiences to back up your points and demonstrate your expertise.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn, attend industry events, or join relevant online communities. Building relationships can give you insider info and even lead to referrals, which can be a game-changer.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Show Your Passion for Social Media: We want to see your enthusiasm for social media shine through in your application. Share examples of how you've kept up with trends and what excites you about the industry. This is your chance to show us you're not just a candidate, but a social media aficionado!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in client services and account management. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements in influencer marketing and campaign execution.
Be Clear and Confident: When writing your application, communicate clearly and confidently. We appreciate straightforwardness, so avoid jargon and get straight to the point. Remember, this is your opportunity to demonstrate your communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Pulse Advertising
✨Know Your Clients Inside Out
Before the interview, research the company’s current clients and their campaigns. Understand their business goals and how they align with social media strategies. This will help you demonstrate your ability to build strong client relationships and translate their needs into actionable plans.
✨Showcase Your Social Savvy
Be prepared to discuss recent trends in social media and influencer marketing. Bring examples of successful campaigns you've worked on that highlight your understanding of platform trends and performance data. This will show that you're not just knowledgeable but also passionate about the industry.
✨Prepare for Pitching Scenarios
Since pitching is a key part of the role, practice presenting a mock pitch for a hypothetical client. Focus on how you would align their business goals with a social media strategy. This will help you convey confidence and commercial instinct during the actual interview.
✨Demonstrate Your Analytical Skills
Be ready to discuss how you analyse campaign performance data. Prepare to share specific metrics you've tracked in past roles and how you've used that data to make recommendations. This will illustrate your solution-oriented mindset and ability to draw actionable conclusions.