At a Glance
- Tasks: Build and manage strong client relationships while delivering impactful social media strategies.
- Company: Join the dynamic #PulseTeam at a leading influencer marketing agency.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment focused on delivering measurable results.
- Why this job: Make a real impact in the fast-paced world of social media and influencer marketing.
- Qualifications: 4-6 years in client services with a passion for social media trends.
The predicted salary is between 40000 - 50000 € per year.
You thrive on building strong client relationships and translating business goals into impactful social media strategies. You're equally comfortable in a pitch room and a campaign debrief, and you know your way around creator marketing, platform trends, and performance data.
Your tasks:
- You own your client relationships end-to-end: from brief intake and strategic alignment to campaign delivery and reporting.
- You translate client business and marketing briefs into clear social media strategies, ensuring KPIs, platform selection, and creator fit are aligned from day one.
- You develop and present pitches for new projects and upsell opportunities, positioning Pulse's capabilities with confidence and commercial instinct.
- You oversee campaign execution in close collaboration with internal strategy, creator, and production teams, keeping timelines, budgets, and communication on track.
- You analyze and present campaign performance data, drawing clear conclusions and actionable recommendations for your clients.
Your skills:
- You have 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency.
- You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now.
- You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure.
- You are commercially minded and able to identify and develop opportunities within existing accounts.
- You are solution-oriented, structured, and a reliable partner for both clients and colleagues.
- You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference.
Manager, Client Services in City of Westminster employer: Pulse Advertising
At Pulse, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Manager in Client Services, you will benefit from ongoing professional development opportunities, a collaborative environment, and the chance to work with leading brands in the vibrant social media landscape. Located in a creative hub, our team enjoys a flexible work-life balance and the unique advantage of being at the forefront of digital marketing trends.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Client Services in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, bring along examples of your work. Whether it’s a successful campaign or a creative pitch, having tangible proof of your abilities can really set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Pulse, and express your interest in working with them. A well-crafted email can go a long way in making a memorable impression.
✨Tip Number 4
Follow up after interviews! A quick thank-you note can keep you top of mind for hiring managers. Use this opportunity to reiterate your enthusiasm for the role and remind them why you’d be a great fit for their team.
We think you need these skills to ace Manager, Client Services in City of Westminster
Some tips for your application 🫡
Show Your Passion for Client Relationships:When writing your application, let us see your enthusiasm for building strong client relationships. Share specific examples of how you've successfully managed client accounts and translated their needs into effective strategies.
Be Clear and Concise:We love a well-structured application! Make sure to communicate your experience clearly and concisely. Use bullet points where possible to highlight your skills and achievements, especially those that align with the role.
Tailor Your Application:Don’t just send a generic application! Tailor your cover letter and CV to reflect the specific requirements of the Manager, Client Services role. Mention relevant experiences that showcase your understanding of social media trends and client management.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and it helps us keep track of all applications in one place. Plus, we can’t wait to see what you bring to the #PulseTeam!
How to prepare for a job interview at Pulse Advertising
✨Know Your Client Inside Out
Before the interview, research the company and its clients thoroughly. Understand their business goals, recent campaigns, and how they leverage social media. This will help you demonstrate your ability to build strong client relationships and translate their needs into effective strategies.
✨Showcase Your Social Savvy
Be prepared to discuss current trends in social media and influencer marketing. Bring examples of successful campaigns you've worked on that align with the company's focus. This shows you're not just knowledgeable but also passionate about the industry.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. Use specific examples from your experience to illustrate your points. Remember, this role requires clear communication, so showing that you can manage multiple demands while staying composed is key.
✨Prepare for Data Discussions
Since analysing campaign performance is part of the job, be ready to discuss how you've used data to drive decisions in past roles. Bring insights or recommendations based on your previous experiences to showcase your analytical skills and solution-oriented mindset.
