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- Tasks: Build strong client relationships and create impactful social media strategies.
- Company: Dynamic agency with a focus on social media and influencer marketing.
- Benefits: Work abroad, career coaching, hybrid remote policy, and pet-friendly offices.
- Why this job: Join a vibrant team and make a measurable difference in the digital landscape.
- Qualifications: 4-6 years in client services, strong communication skills, and a passion for social media.
- Other info: Collaborative environment with opportunities for growth and celebration of successes.
The predicted salary is between 36000 - 60000 £ per year.
You thrive on building strong client relationships and translating business goals into impactful social media strategies. You are equally comfortable in a pitch room and a campaign debrief, and you know your way around creator marketing, platform trends, and performance data.
Tasks
- You own your client relationships end-to-end: from brief intake and strategic alignment to campaign delivery and reporting.
- You translate client business and marketing briefs into clear social media strategies, ensuring KPIs, platform selection, and creator fit are aligned from day one.
- You develop and present pitches for new projects and upsell opportunities, positioning Pulse's capabilities with confidence and commercial instinct.
- You oversee campaign execution in close collaboration with internal strategy, creator, and production teams, keeping timelines, budgets, and communication on track.
- You analyze and present campaign performance data, drawing clear conclusions and actionable recommendations for your clients.
Requirements
- You have 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency.
- You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now.
- You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure.
- You are commercially minded and able to identify and develop opportunities within existing accounts.
- You are solution-oriented, structured, and a reliable partner for both clients and colleagues.
- You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference.
Benefits
- Time to pack your bags for Paris, London, Milan, Hamburg or Berlin: you’re welcome to work abroad from any of our office locations.
- We love to see you grow: our careers coach is on hand for one-to-one coaching sessions and team workshops.
- We work hard and play hard, bringing our global team together to collaborate, learn from one another and celebrate our successes.
- Don’t fancy the office today? Our hybrid remote policy lets you work from home two days a week.
- Keep your commute to a minimum: you’ll find all our offices right in the city centre.
- For motivational high-paws and comforting cuddles, your four-legged friend is absolutely welcome at our offices.
Manager Client Services employer: Pulse Advertising GmbH
Contact Detail:
Pulse Advertising GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Client Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Nail that interview prep! Research the company and its clients thoroughly. Prepare examples of how you've built strong client relationships and translated business goals into successful strategies. Show them you’re not just a fit for the role, but a perfect match for their team culture.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your chat and reinforce your enthusiasm for the role. It shows you're proactive and genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your understanding of our values and what we do at StudySmarter.
We think you need these skills to ace Manager Client Services
Some tips for your application 🫡
Show Your Passion for Social Media: When you're writing your application, let your love for social media shine through! Talk about the latest trends you’re following and how they inspire your strategies. We want to see that you’re not just experienced, but genuinely excited about the industry.
Tailor Your Application: Make sure to customise your application for this role. Highlight your experience in client services and how it aligns with our needs. Use specific examples from your past work that demonstrate your ability to build strong client relationships and deliver impactful campaigns.
Be Clear and Confident: Your written communication should reflect the clarity and confidence we value. Avoid jargon and keep your language straightforward. Remember, we want to see how well you can translate complex ideas into simple, actionable strategies for clients.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Pulse Advertising GmbH
✨Know Your Client Inside Out
Before the interview, dive deep into the company’s client portfolio. Understand their business goals, recent campaigns, and how they leverage social media. This will help you demonstrate your ability to translate those goals into impactful strategies during the interview.
✨Showcase Your Social Savvy
Be prepared to discuss current trends in social media and influencer marketing. Bring examples of successful campaigns you've worked on that align with what the company does. This shows you’re not just knowledgeable but also passionate about the industry.
✨Practice Your Pitch
Since pitching is a key part of the role, practice presenting your ideas clearly and confidently. You might even want to prepare a mock pitch for a hypothetical campaign. This will help you feel more comfortable and showcase your commercial instinct during the interview.
✨Prepare for Data Discussions
Brush up on how to analyse and present campaign performance data. Be ready to discuss how you’ve used data to draw conclusions and make recommendations in past roles. This will highlight your analytical skills and solution-oriented mindset, which are crucial for the position.