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- Tasks: Build strong client relationships and create impactful social media strategies.
- Company: Dynamic agency with a focus on influencer marketing and social media.
- Benefits: Work abroad, career coaching, hybrid remote policy, and pet-friendly offices.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Join a vibrant team and make a measurable difference in the digital landscape.
- Qualifications: 4-6 years in client services, strong communication skills, and a passion for social media.
The predicted salary is between 40000 - 50000 £ per year.
You thrive on building strong client relationships and translating business goals into impactful social media strategies. You are equally comfortable in a pitch room and a campaign debrief, and you know your way around creator marketing, platform trends, and performance data.
Tasks
- You own your client relationships end-to-end: from brief intake and strategic alignment to influencer marketing campaign delivery and performance reporting.
- You translate client business and marketing briefs into data-driven social media strategies, ensuring KPIs, platform selection and creator fit are aligned from day one.
- You develop and present pitches for new business, upsell opportunities, and influencer activations, positioning Pulse's social-first capabilities with confidence and commercial instinct.
- You oversee influencer campaign execution in close collaboration with internal strategy, talent, and content production teams, keeping timelines, budgets, and stakeholder communication on track.
- You analyze and present campaign performance data across key social media metrics, drawing clear conclusions and actionable recommendations for your clients.
Requirements
- You have 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency.
- You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now.
- You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure.
- You are commercially minded and able to identify and develop opportunities within existing accounts.
- You are solution-oriented, structured, and a reliable partner for both clients and colleagues.
- You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference.
Benefits
- Time to pack your bags for Paris, London, Milan, Hamburg or Berlin: you're welcome to work abroad from any of our office locations.
- We love to see you grow: our careers coach is on hand for one-to-one coaching sessions and team workshops.
- We work hard and play hard, bringing our global team together to collaborate, learn from one another and celebrate our successes.
- Don't fancy the office today? Our hybrid remote policy lets you work from home two days a week.
- Keep your commute to a minimum: you'll find all our offices right in the city centre.
- For motivational high-paws and comforting cuddles, your four-legged friend is absolutely welcome at our offices.
Client Services Manager in London employer: Pulse Advertising GmbH
Contact Detail:
Pulse Advertising GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, offer to do a mini-presentation or pitch during interviews. This is your moment to shine and demonstrate how you can translate client goals into killer social media strategies.
✨Tip Number 3
Be prepared to discuss trends and data! Brush up on the latest in social media and influencer marketing. Being able to talk confidently about what’s hot right now will show you’re not just a candidate, but a passionate expert.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you note that highlights something specific from your conversation. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Client Services Manager in London
Some tips for your application 🫡
Show Your Passion for Social Media: We want to see your enthusiasm for social media shine through in your application. Share examples of how you've kept up with trends and what excites you about the industry. This is your chance to show us you're not just a candidate, but a social media aficionado!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in client services and account management. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements in influencer marketing and campaign execution.
Be Clear and Confident: When writing your application, communicate clearly and confidently. We appreciate straightforwardness, so avoid jargon and keep it concise. Remember, this is your opportunity to demonstrate your communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Pulse Advertising GmbH
✨Know Your Client Inside Out
Before the interview, research the company and its clients thoroughly. Understand their business goals, recent campaigns, and how they leverage social media. This will help you demonstrate your ability to translate client needs into effective strategies.
✨Showcase Your Social Savvy
Be prepared to discuss current trends in social media and influencer marketing. Bring examples of successful campaigns you've worked on and how you used data to drive decisions. This will highlight your expertise and passion for the industry.
✨Practice Your Pitch
Since pitching is a key part of the role, practice presenting your ideas clearly and confidently. You might even want to prepare a mock pitch for a hypothetical campaign. This will show your potential employer that you can communicate effectively and think on your feet.
✨Prepare for Performance Analysis Questions
Expect questions about how you analyse campaign performance. Be ready to discuss specific metrics you've tracked and how you've used that data to make recommendations. This will demonstrate your analytical skills and your ability to deliver measurable results.