Solutions Consultant / Forward Deployment Analyst in London

Pulsar Group Plc is a tech innovator delivering high‐quality SaaS products that address the core business needs of clients in the marketing, communications, and media industries. The Group is AIM‐listed and employs around 800 people across 10 countries. Its technology is used daily by 6,000 organisations, from global blue‐chip enterprises and communications agencies to public sector organisations and non‐profits. Pulsar is an audience‐intelligence SaaS platform and digital strategy consultancy that helps companies track, visualise, and understand what is being said on the web, social media, search, and their own websites to generate actionable insights for marketing and product development.

Key Responsibilities

• The Solutions Consultant supports Enterprise clients by creating and delivering engaging platform demonstrations and proposals.
• The role involves developing solutions to address client business objectives using social data and demonstrating the insights and data sets Pulsar can provide.
• You will work with global enterprise organisations across multiple sectors, ensuring solutions and proposals encourage repeatable and renewable revenue for the client.

Role Specifications

• Provide Solutions Consultancy to support the creation of proposals for Enterprise Business Development leads, typically in PowerPoint/Google Slides decks.
• Evaluate key commercial needs of clients and develop solutions using the Pulsar Platform.
• Ensure data presented is relevant to the client's requirements.
• Demonstrate to clients via presentations, data sets, and reports how we can meet their specific objectives.
• Build example reports, dashboards and content to support pitch decks.
• Explore how to create insights and proposals that encourage clients to purchase repeatable, renewable packages.
• Work with Commercial and Account Management teams to deliver a tailored, life‐like pre‐sale platform experience.
• Support RFP and tender processes, including building custom demo sites to support pitches.
• Translate customer brief into complex Boolean queries for demo site set‐up.
• Provide accurate data‐allowance estimates to inform pricing.
• Join live sales calls and in‐person meetings as needed.
• Improve sales conversation likelihood, order value and long‐term account health by enhancing solution quality.
• Present complex concepts clearly and simply to clients, ensuring high‐quality materials.
• Turn post‐win knowledge into action plans for internal teams to onboard clients.
• Maintain and deliver agentic workflows.
• Log activity in CRM related to sales processes and customer engagement.
• Use LLMs to create bespoke agentic workflows that drive efficiency in insight generation and report building.
• Leverage latest technologies for new insight generation methods from existing datasets.
• Stay at the forefront of product knowledge and adopt new functionality early.
• Leverage Pulsar's API to advise clients on integrating data into other environments (e.g., data warehouse, proprietary agents).

Key Performance Indicators

• Consistently support key clients.
• Assist in securing new business deals that generate revenue.
• Ensure enterprise accounts renew and grow.
• Develop expertise in solutions consultancy to become internal lead for a chosen brief type (e.g., network analysis, ad‐buying strategies, marketing personalisation).

Experience & Personal Attributes

• 2:1 Degree or above.
• Confident user of technology and software tools.
• A passion for technology as an enabler of brilliant customer experiences.
• High analytical skill in interpreting evidence/data to build an insight narrative.
• Creative, problem‐solving mindset with strong communication and presentation skills.
• Attention to detail, keen eye for design, and proficiency in PowerPoint/Google Slides.
• Experience working with social data is advantageous.
• Knowledge of Python or GraphQL APIs would be advantageous.
• Additional languages beyond English beneficial but not essential.
• Passion for LLMs and agentic workflows, with a basic understanding of how LLMs work, would be preferential.

Pulsar Group is an AIM‐listed innovator pioneering an audience‐first approach to the marketing, communications and media industries. Our SaaS products and services help thousands of organisations—from leading consumer brands and blue‐chip enterprise companies to marketing agencies and public sector organisations—to understand their audiences and stay relevant in an increasingly noisy world.