At a Glance
- Tasks: Lead and manage two data centres, ensuring operational excellence and client satisfaction.
- Company: Pulsant, a top UK digital infrastructure provider with a supportive culture.
- Benefits: Great perks like private healthcare, matched pension, and free snacks.
- Other info: Enjoy a friendly atmosphere with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Experience in data centre management and strong people skills required.
The predicted salary is between 60000 - 80000 £ per year.
About Pulsant: Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of around 300 professionals (with an average tenure of 7 years), we support around 700 clients services across the UK with critical cloud, connectivity, and compute services.
The role: The Data Centre Manager (DCM) is a senior onsite leadership role, responsible for the overall performance, safety, and operational excellence of 2 of Pulsant's Data Centres (DCs) in the Newcastle upon Tyne region. This role oversees people management, facility operations, compliance, budgeting, and third-party activity, ensuring a secure, efficient, and high-availability environment for clients. The DCM partners closely with internal stakeholders to support client retention and growth and represents the site during client visits. Success is measured through client and team satisfaction, site uptime, energy efficiency (PUE), and effective cost control.
Key responsibilities:
- Lead, develop, and support the onsite team while role-modelling company values and behaviours.
- Ensure full compliance with Health & Safety, security procedures, and industry accreditations.
- Oversee staffing, scheduling, and resourcing.
- Manage site budgets, control costs, and oversee both Opex and Capex expenditure.
- Own all maintenance activities, including PPM, contractor management, and service reviews.
- Drive energy-efficiency initiatives and improvements in power and cooling performance.
- Manage incident, change, and problem processes, including producing accurate RCA reports.
- Coordinate rapid response to unplanned issues, engaging contractors when necessary.
- Provide high-quality client service, technical support, and host client tours as needed.
- Collaborate with Project Management to deliver client requirements on time.
- Maintain a current risk register and ensure all site documentation is accurate and up to date.
What / who we're looking for:
- Full UK driving licence and access to own vehicle.
- Data Centre industry experience, with strong technical understanding of data centre infrastructure.
- Experience of both 'hard' and 'soft' facility management (FM).
- Client-facing experience, with strong commercial awareness (and ideally experience hosting site tours).
- People management experience.
- Knowledge of relevant UK regulations, such as H&S legislation, ISO 27001, ISO 14000, PC.
Pulsant offers: A supportive work environment with a focus on career growth, development, work life balance and well-being. A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5 years. Benefits include 5% matched pension contributions, private healthcare, cycle to work scheme, electric vehicle scheme, free breakfast and snacks, Udemy license and more.
Data Centre Manager in North East employer: Pulsant
Pulsant is an exceptional employer, offering a supportive and family-like work environment that prioritises career growth and employee well-being. With a strong focus on work-life balance, employees benefit from generous perks such as matched pension contributions, private healthcare, and professional development opportunities through platforms like Udemy. Located in the vibrant Newcastle upon Tyne region, Pulsant fosters a culture of collaboration and innovation, making it an ideal place for professionals seeking meaningful and rewarding careers in the digital infrastructure sector.
StudySmarter Expert Advice🤫
We think this is how you could land Data Centre Manager in North East
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pulsant on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Pulsant’s recent projects and their approach to energy efficiency. This shows you're genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams or improved operations in previous roles. We want to see how you can lead the onsite team at Pulsant!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Pulsant family.
We think you need these skills to ace Data Centre Manager in North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Data Centre Manager role. Highlight your experience in data centre operations, people management, and compliance with industry regulations. We want to see how your skills align with what Pulsant is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your understanding of energy efficiency and client service, as these are key for us.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage budgets, improve operational efficiency, or lead a team. Numbers speak volumes, so if you’ve improved PUE or reduced costs, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pulsant
✨Know Your Data Centre Stuff
Make sure you brush up on your knowledge of data centre infrastructure and operations. Understand the technical aspects, like energy efficiency and compliance with regulations such as ISO 27001 and H&S legislation. This will show that you're not just familiar with the role but genuinely passionate about it.
✨Showcase Your People Skills
As a Data Centre Manager, you'll be leading a team, so it's crucial to demonstrate your people management experience. Prepare examples of how you've developed teams or handled conflicts in the past. Highlight your ability to role-model company values and create a positive work environment.
✨Be Ready for Client Interaction
Since this role involves client-facing responsibilities, think about how you would host site tours or manage client expectations. Prepare to discuss your commercial awareness and any previous experiences where you successfully maintained client relationships or resolved issues.
✨Understand the Business Side
Familiarise yourself with budgeting and cost control, as these are key parts of the role. Be prepared to discuss how you've managed Opex and Capex expenditure in the past. Showing that you can balance operational excellence with financial responsibility will set you apart.
