At a Glance
- Tasks: Lead and manage two data centres, ensuring operational excellence and client satisfaction.
- Company: Pulsant, a top UK digital infrastructure provider with a supportive culture.
- Benefits: 5% matched pension, private healthcare, free snacks, and career development opportunities.
- Other info: Enjoy a friendly atmosphere with excellent work-life balance and growth potential.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Experience in data centre management and strong people skills required.
The predicted salary is between 60000 - 80000 € per year.
About Pulsant: Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of around 300 professionals (with an average tenure of 7 years), we support around 700 clients services across the UK with critical cloud, connectivity, and compute services.
The role: The Data Centre Manager (DCM) is a senior onsite leadership role, responsible for the overall performance, safety, and operational excellence of 2 of Pulsant's Data Centres (DCs) in the Newcastle upon Tyne region. This role oversees people management, facility operations, compliance, budgeting, and third-party activity, ensuring a secure, efficient, and high-availability environment for clients. The DCM partners closely with internal stakeholders to support client retention and growth and represents the site during client visits. Success is measured through client and team satisfaction, site uptime, energy efficiency (PUE), and effective cost control. One of the sites has recently had mechanical and electrical infrastructure upgrades and is a leading site for Pulsant in terms of PUE.
Key responsibilities:
- Lead, develop, and support the onsite team while role-modelling company values and behaviours.
- Ensure full compliance with Health & Safety, security procedures, and industry accreditations.
- Oversee staffing, scheduling, and resourcing.
- Manage site budgets, control costs, and oversee both Opex and Capex expenditure.
- Own all maintenance activities, including PPM, contractor management, and service reviews.
- Drive energy-efficiency initiatives and improvements in power and cooling performance.
- Manage incident, change, and problem processes, including producing accurate RCA reports.
- Coordinate rapid response to unplanned issues, engaging contractors when necessary.
- Provide high-quality client service, technical support, and host client tours as needed.
- Collaborate with Project Management to deliver client requirements on time.
- Maintain a current risk register and ensure all site documentation is accurate and up to date.
What / who we're looking for:
- Full UK driving licence and access to own vehicle.
- Data Centre industry experience, with strong technical understanding of data centre infrastructure.
- Experience of both 'hard' and 'soft' facility management (FM).
- Client-facing experience, with strong commercial awareness (and ideally experience hosting site tours).
- People management experience.
- Knowledge of relevant UK regulations, such as H&S legislation, ISO 27001, ISO 14000, PC.
Pulsant offers: A supportive work environment with a focus on career growth, development, work life balance and well-being. A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5 years. Benefits include 5% matched pension contributions, private healthcare, cycle to work scheme, electric vehicle scheme, free breakfast and snacks, Udemy license and more.
Locations
Data Centre Manager in Newcastle upon Tyne, North East employer: Pulsant
Pulsant is an exceptional employer, offering a supportive work environment that prioritises career growth and employee well-being. With a friendly, family-like atmosphere in the Newcastle upon Tyne region, employees benefit from competitive perks such as matched pension contributions, private healthcare, and opportunities for professional development through platforms like Udemy. Join us to be part of a dedicated team that values operational excellence and client satisfaction while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Data Centre Manager in Newcastle upon Tyne, North East
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pulsant on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Pulsant’s recent projects and their approach to energy efficiency. This shows you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and handled challenges in previous roles. Use specific examples that highlight your ability to drive operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Pulsant family.
We think you need these skills to ace Data Centre Manager in Newcastle upon Tyne, North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Data Centre Manager role. Highlight your relevant experience in data centre operations, people management, and compliance. We want to see how your skills align with what Pulsant is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to Pulsant's success. Don’t forget to mention any specific achievements that demonstrate your expertise.
Showcase Your Technical Skills:Since this role requires a strong technical understanding of data centre infrastructure, make sure to highlight your technical skills and experiences. We love seeing candidates who can back up their claims with real-world examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from Pulsant!
How to prepare for a job interview at Pulsant
✨Know Your Data Centre Stuff
Make sure you brush up on your knowledge of data centre infrastructure and operations. Understand the technical aspects, like energy efficiency and compliance with regulations such as ISO 27001 and H&S legislation. This will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your People Skills
As a Data Centre Manager, you'll be leading a team, so it's crucial to demonstrate your people management experience. Prepare examples of how you've developed teams or handled conflicts in the past. Highlighting your ability to foster a positive work environment will resonate well with the interviewers.
✨Prepare for Client Interactions
Since this role involves client-facing responsibilities, think about how you would handle client tours and service reviews. Be ready to discuss your commercial awareness and how you've successfully managed client relationships in previous roles. This will help you stand out as someone who can maintain and grow client satisfaction.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to incident management or budget control. Practice articulating your thought process and decision-making skills in these scenarios. Showing that you can think on your feet and respond effectively to challenges will impress the interviewers.
