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- Tasks: Lead and inspire a regional team to ensure exceptional data centre operations.
- Company: Pulsant, a leading UK digital infrastructure provider with a supportive culture.
- Benefits: 5% pension, private healthcare, free snacks, and career development opportunities.
- Why this job: Shape the future of data centre operations and make a real impact.
- Qualifications: Experience in managing multi-site data centre operations and strong leadership skills.
- Other info: Join a friendly team with a focus on work-life balance and well-being.
The predicted salary is between 43200 - 72000 £ per year.
Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals, we support 1000+ clients with cloud, connectivity, and compute services.
About the role:
The Regional Head of Data Centre Operations is a newly created role due to growth in Pulsant's data centre footprint. In this role, you would lead and inspire a regional team responsible for delivering exceptional availability, performance, energy efficiency, and client experience across Pulsant’s central region data centres – currently Birmingham, Milton Keynes, Manchester, and Rotherham.
You will shape how our sites operate—empowering Data Centre Managers, strengthening engineering and operational disciplines, and ensuring we maximise the value of our infrastructure investments and operate safe sites. As a regional leader, you will set the standard for operational excellence, service quality, and continuous improvement, helping us build a consistent culture and a smooth service experience for our clients. This is an on-site role, based from one of Pulsant's data centres in either Manchester, Birmingham, or Milton Keynes and with travel between the sites.
Key responsibilities:
- Leadership & People Development
- Act as a role model for Pulsant’s values, building a cohesive, high-performing culture across the region.
- Provide strong leadership to managers, ensuring clarity of expectations, effective performance management, and continuous development.
- Coach and support teams to drive continuous improvement in operational capability and customer experience.
- Own mechanical, electrical, and data centre operations across multiple sites, ensuring high levels of availability, safety, and service quality.
- Ensure robust processes, documentation, and governance are in place for all works and maintenance activities.
- Own the regional risk register, ensuring risks are identified, managed, and mitigated.
- Work alongside the operational excellence and compliance teams to conduct regular site inspections ensuring all locations meet business and regulatory standards.
- Oversee all preventative and reactive maintenance to ensure it is delivered safely on time, and within budget.
- Lead major capital expenditure activities within the region, ensuring good coordination between M&E teams, site teams, project teams, and clients.
- Drive value for money by consolidating supplier contracts and reviewing expenditure.
- Manage regional Opex and Capex budgets, ensuring effective cost control and strong return on investment.
- Support revenue growth through smart space utilisation and collaboration with sales teams.
- Work closely with other Regional Heads and the Head of Operational Excellence to embed consistent processes and share best practice.
- Lead regional initiatives to improve energy efficiency, operational processes, and standards.
What / who we're looking for:
- Experience leading critical data centre operations across multi-site environments.
- Proven success managing senior technical teams in client-facing or colocation environments.
- Strong understanding of data centre availability, capacity planning, engineering best practice, and regulatory requirements.
- Demonstrable experience managing multi-million-pound Capex and Opex projects.
- Experienced senior manager with a track record of developing people and building strong, collaborative teams.
- Full UK Driving Licence.
- Able to obtain SC Clearance.
Pulsant offers:
- A supportive work environment with a focus on career growth, development, work-life balance, and well-being.
- A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years.
- Benefits include 5% pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy license, and more.
To hear more about working at Pulsant check out: pulsant.com/careers, linkedin.com/company/pulsant-limited/life, Search @lifeatpulsant on LinkedIn and Instagram.
Equal opportunity employer statement:
At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you—such as providing reasonable accommodations during the application or interview process—please note this in your application, or reach out to us by email: careers@pulsant.com.
Regional Head of Data Centre Operations - Central region in Milton Keynes employer: Pulsant
Contact Detail:
Pulsant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Head of Data Centre Operations - Central region in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current or former Pulsant employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Pulsant’s data centres and their operations. Show us you’re passionate about operational excellence and how you can lead our teams to success.
✨Tip Number 3
Practice your leadership stories! We want to hear about your experiences managing teams and driving improvements. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Pulsant family.
We think you need these skills to ace Regional Head of Data Centre Operations - Central region in Milton Keynes
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight your experience in leading teams and driving operational excellence. We want to see how you've inspired others and improved processes in previous roles.
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to track your application and get back to you quickly!
How to prepare for a job interview at Pulsant
✨Know Your Data Centre Operations
Make sure you brush up on your knowledge of data centre operations, especially in multi-site environments. Understand the key metrics for availability, performance, and energy efficiency that Pulsant values, as this will show your commitment to operational excellence.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved performance. Pulsant is looking for someone who can build a cohesive culture, so be ready to discuss your leadership style and how you develop others.
✨Understand Financial Management
Since you'll be managing Opex and Capex budgets, it's crucial to demonstrate your experience with financial oversight. Be prepared to discuss how you've previously managed budgets, driven value for money, and ensured strong returns on investment in your past roles.
✨Emphasise Continuous Improvement
Pulsant values continuous improvement, so come equipped with ideas on how to enhance operational processes and client experiences. Share any initiatives you've led that resulted in significant improvements, and be ready to discuss how you would implement similar strategies at Pulsant.