Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the workshop, mentor technicians, and diagnose complex vehicle issues.
- Company: Join Pulman Group, a family-run business with strong North-East values.
- Benefits: Competitive salary, 25+ days holiday, retail discounts, and health support.
- Why this job: Be at the forefront of electric vehicle technology and customer satisfaction.
- Qualifications: Experience in vehicle repair and a passion for learning new tech.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 41500 - 58100 £ per year.
Overview
Starting Salary: £41,500
Type: Full Time
Department: Service
Location: Pulman Skoda, Durham
Pulman Group are recruiting enthusiastic, positive, and skilled Master Technicians to join our Pulman Aftersales team.
Our clear and transparent salary structure is industry leading.
You will be joining a family business with its roots and values firmly embedded in the North-East. We will give you the platform to excel and develop your skills. You will want to embrace the excitement of electric vehicles and Pulman will support you to achieve those goals.
The Person
- Ability to multi-task, yet an organised approach to work
- Pride in your work and a desire to deliver a fantastic customer experience
- Have an efficient approach to completing tasks
- Ability to communicate with customers to provide your expert, technical opinion
- Driven to learn and develop your skills
- Embrace and be comfortable working with new technologies and tools
The Role
The Master Technician role consists of:
- Assuming a leading role within the workshop
- Acting as a mentor and guide to other Technicians to provide technical advice where needed
- Diagnosing complex symptoms on vehicle systems
- Undertaking major electrical and engine repair work
- Utilising the Brands diagnostic equipment to identify and repair faults
- Routine servicing and repairs
- Video Health Checks
- Completing work in a timely and efficient manner
The ideal candidate will be able to multi-task, have strong organisational, customer handling and time management skills. You will be focused on delivering a fantastic customer experience.
MOT testing certificate is desirable but not essential.
About Pulman
At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT and ŠKODA, with sites in Durham, Sunderland & Cramlington. With over 250 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.
Being Pulman Employee Benefits Scheme
People are at the heart of the Being Pulman Culture. That is why we offer our amazing employees a fantastic reward and benefits package alongside competitive industry salaries.
Pulman Annual Leave 25 days annual leave plus bank holidays. For every 5 years worked at Pulman, increase your holidays by an extra day up to 30 days per annum.
Pulman Retail Savings Access hundreds of retail discounts including grocery e-vouchers for online and instore use. Save up to 51% on holidays abroad and in the UK. Save up to 27% on leading cinemas. Available for yourself and your household.
Pulman Health & Wellbeing Looking after our staff health and wellbeing is a top priority. That is why we have partnered with SAGE to offer all our employees’ access to legal, financial advice and counselling. With OnDemand GP our employees can cut waiting times and admin with GP video consultations and prescriptions sent directly to local pharmacies. Gym discounts are available at over 3000 participating health & leisure centres. Finally, Hapi-life is a resource library available to all our employees to support across a wide range of wellbeing topics and services.
Pulman Medical Care All our employees’ can claim one eye test, one dental check-up and one flu jab per year.
Pulman Pensions and Insurance Pulman pay 4% of an employee annual salary into the workplace pension. Death in service insurance is also included for all Pulman employees.
Pulman Uniform Re-fresh your uniform once per year for free.
We regret that, due to volume for roles at Pulman, we are only able to contact successful candidates. If you don’t hear from a member of our team within 28 working days of submission, you have not been successful on this occasion. At Pulman Group we take your privacy seriously. We will not pass on your details to a third party. We are also committed to keeping your data safe and secure. To find out more information about how we use your data and your data rights you can view our recruitment policy.
Join
Us
Join the Conversation
Visit our social media channels for the latest updates.
#J-18808-Ljbffr
Master Technician employer: Pulman
Contact Detail:
Pulman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Technician
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pulman Group. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of the Pulman family.
✨Tip Number 2
Practice your technical skills! As a Master Technician, you'll need to showcase your expertise. Brush up on your diagnostic skills and be ready to discuss your experience with electric vehicles. We want to see your passion for the role!
✨Tip Number 3
Show off your customer service skills! Remember, delivering a fantastic customer experience is key at Pulman. Think of examples where you've gone above and beyond for customers and be ready to share those stories during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're proactive and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Master Technician
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Master Technician role shine through. We want to see that you’re excited about working with electric vehicles and that you genuinely care about delivering a fantastic customer experience.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant skills and experiences. Focus on your technical expertise, customer handling abilities, and any mentoring roles you've had. We love seeing how you can contribute to our Pulman family!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-organised application that showcases your ability to multi-task and manage your time effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of the Pulman team right from the start.
How to prepare for a job interview at Pulman
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around electric vehicles and the latest diagnostic tools. Pulman is looking for someone who can diagnose complex symptoms, so be ready to discuss your experience with vehicle systems and repairs.
✨Show Your Organisational Skills
Since the role requires multi-tasking and an organised approach, prepare examples of how you've managed multiple tasks in previous jobs. Think about specific situations where your time management made a difference in delivering excellent customer service.
✨Be a Team Player
As a Master Technician, you'll be mentoring others. Highlight your experience in guiding or training colleagues. Share stories that showcase your ability to communicate effectively and support your team, as this aligns with Pulman's family-oriented culture.
✨Embrace New Technologies
Pulman values innovation, so express your enthusiasm for learning new technologies and tools. Be prepared to discuss any recent training or certifications you've pursued, especially related to electric vehicles, to show you're driven to develop your skills.
