At a Glance
- Tasks: Maintain cleanliness and care of customer vehicles while delivering excellent service.
- Company: Join the Pulman family at a top Volkswagen Group retailer.
- Benefits: Earn £12.85 per hour, plus bonuses and enjoy great perks like free uniform and health checks.
- Other info: Enjoy 25 days annual leave, company events, and a supportive workplace culture.
- Why this job: Be part of a team that values customer experience and teamwork in a fun environment.
- Qualifications: Full driving licence required; valeting experience is a plus.
The predicted salary is between 25000 - 27000 £ per year.
Salary: £12.85 per hour plus bonus
Type: Full Time
Location: Pulman SKODA, Durham
Pulman are looking for an enthusiastic individual to join our valeting team at our Volkswagen Dealership in Durham. We pride ourselves on delivering a fantastic customer experience and are looking for an individual who is customer focused, a team player and a people person with excellent communication skills and an outgoing personality.
We are a top Volkswagen Group retailer with sites in Durham and Sunderland and Cramlington. With over 260 people across the group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.
Objectives
- To maintain excellent standards of cleanliness and care of all customer and display/demonstrator vehicles.
- Ensure the highest level of customer and colleague satisfaction.
- Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines.
- Help the retailer achieve industry-leading standards of process efficiency.
The ideal candidate will be able to multi-task, have high standards of vehicle presentation, be a team player but also have the initiative to work unsupervised with a focus on delivering a fantastic customer experience. Service valeting experience is desirable. It is essential that you hold a full driving licence.
Package
- Excellent Bonus Scheme
- Company pension
- Free uniform, refreshed yearly
- Free yearly flu jabs
- Company events
- Free dentist check-up yearly
- Free eye test yearly
Other benefits include 25 days annual leave plus bank holidays, company pension contributions, savings plan with substantial discounts, health & wellbeing support, and free yearly dental and eye checks.
Car Valeter employer: Pulman
Pulman SKODA in Durham is an exceptional employer that fosters a vibrant work culture centred around teamwork and customer satisfaction. With a strong commitment to employee well-being, we offer a comprehensive benefits package including a competitive salary, generous annual leave, and health support initiatives, ensuring our team members thrive both personally and professionally. Join us and become part of the Pulman family, where your contributions are valued and rewarded in a dynamic automotive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Car Valeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pulman SKODA and their values. This will help you show that you're genuinely interested in being part of their team and delivering that fantastic customer experience they pride themselves on.
✨Tip Number 2
Practice your communication skills! Since they're looking for a people person, make sure you can confidently chat about your previous experiences and how you’ve handled customer interactions. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your teamwork! Be ready to share examples of how you've worked well in a team before. Pulman wants someone who can collaborate effectively, so highlight those moments where you’ve contributed to a group effort.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Pulman family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Car Valeter
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our valeting team and delivering a fantastic customer experience.
Highlight Your Skills:Make sure to mention any relevant skills or experience you have, especially in vehicle presentation or customer service. We love team players who can also work independently, so don’t be shy about showcasing your strengths!
Tailor Your Application:Take a moment to customise your application for the Car Valeter position. Use language from the job description to show us you understand what we’re looking for and how you fit into our Pulman family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pulman
✨Know Your Stuff
Before the interview, brush up on your knowledge about car valeting and the specific standards expected at Pulman. Familiarise yourself with the types of vehicles they handle and any relevant cleaning techniques. This shows you’re genuinely interested and ready to hit the ground running.
✨Show Off Your People Skills
Since customer experience is key for this role, be prepared to share examples of how you've provided excellent service in the past. Think of situations where you went above and beyond for a customer or worked well in a team. This will highlight your outgoing personality and teamwork abilities.
✨Demonstrate Your Attention to Detail
As a car valeter, maintaining high standards is crucial. During the interview, discuss how you ensure cleanliness and care in your work. You might even want to bring up any previous experience where attention to detail made a difference in the outcome.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the valeting team. This not only shows your interest but also helps you gauge if the company is the right fit for you.
