Apprentice Service Technician
Apprentice Service Technician

Apprentice Service Technician

Cramlington Full-Time 8000 - 12000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as an Apprentice Service Technician, mastering vehicle maintenance and repair.
  • Company: Pulman is a top Volkswagen Group retailer with a focus on exceptional customer experiences.
  • Benefits: Enjoy full-time pay, annual leave, health perks, and a supportive work culture.
  • Why this job: Gain hands-on experience while studying for an NVQ level 3 in a friendly, innovative environment.
  • Qualifications: A passion for the motor trade and strong communication skills are essential.
  • Other info: Opportunities available in Durham, Sunderland & Cramlington; uniform provided annually.

The predicted salary is between 8000 - 12000 £ per year.

Salary: £7.55 per hour
Type: Full Time
Department: Service
Location: Vacancies available in Durham, Sunderland & Cramlington

Pulman are seeking outstanding people to join our fantastic company on our apprenticeship programme.

The Role:

As a Service Technician, you will be involved in all aspects of maintenance and repair from routine servicing to complete component overhaul of vehicle systems. Electronic fault diagnosis using the latest equipment now forms part of every working day at Volkswagen retailers.

Technicians are also vital to customer care. The service offered by the workshop is often a major factor for customers when choosing a new car.

You need to have a keen interest in the motor vehicle industry and you need to be fully committed to completing the course in order to qualify as a highly skilled Technician.

Following the three year programme you will achieve an NVQ level 3 in Maintenance and Repair of Light Vehicles.

We have vacancies across our group, at our dealerships in Durham, Sunderland & Cramlington.

These are fantastic opportunities where you benefit from full time paid employment whilst studying towards your qualification.

Training will be delivered by face-to-face block weeks at our state of the art training centre in Milton Keynes.

Requirements:

Have a real interest in the motor trade

Strong Communication

Teamwork

If you think you have what it takes to succeed in an exciting and challenging career in the motor industry, then this could be the opportunity for you.

Full time paid employment whilst learning

Uniform supplied and refreshed yearly

Company pension

Free eye test, dental check up and flu jab annually

Company events

About Pulman:

At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT and ŠKODA, with sites in Durham, Sunderland & Cramlington. With over 260 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.

If you want to work in a place that is friendly, innovative, great social scene, opportunity for progression, then get in touch!

To apply, please email careers@pulmangroup.co.uk with a CV and a cover letter explaining why you would like to complete an apprenticeship programme with Pulman.

BEING PULMAN EMPLOYEE BENEFITS SCHEME:

People are at the heart of the Being Pulman Culture. That is why we offer our amazing employees a fantastic reward and benefits package alongside competitive industry salaries.

Pulman Annual Leave
25 days annual leave plus bank holidays. For every 5 years worked at Pulman, increase your holidays by an extra day up to 30 days per annum.

Pulman Retail Savings
Access hundreds of retail discounts including grocery e-vouchers for online and instore use. Save up to 51% on holidays abroad and in the UK. Save up to 27% on leading cinemas. Available for yourself and your household.

Pulman Health & Wellbeing
Looking after our staff health and wellbeing is a top priority. That is why we have partnered with SAGE to offer all our employees’ access to legal, financial advice and counselling. With OnDemand GP our employees can cut waiting times and admin with GP video consultations and prescriptions sent directly to local pharmacies. Gym discounts are available at over 3000 participating health & leisure centres. Finally, Hapi-life is a resource library available to all our employees to support across a wide range of wellbeing topics and services.

Pulman Medical Care
All our employees’ can claim one eye test, one dental check-up and one flu jab per year.

Pulman Pensions and Insurance
Pulman pay 4% of an employee annual salary into the workplace pension. Death in service insurance is also included for all Pulman employees.

Pulman Uniform
Re-fresh your uniform once per year for free.

We regret that, due to volume for roles at Pulman, we are only able to contact successful candidates. If you don’t hear from a member of our team within 28 working days of submission, you have not been successful on this occasion. At Pulman Group we take your privacy seriously. We will not pass on your details to a third party. We are also committed to keeping your data safe and secure. To find out more information about how we use your data and your data rights you can view our recruitment policy.

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Looking for a career at Pulman?Search all current vacancies.

Learn all about Being Pulman. The Pulman values and culture.

Registered in England No. 03597141

VAT Registration No. 100140209

FCA Statement

Pulman Volkswagen, Pulman Volkswagen (Durham) Buzz Centre, Pulman Buzz Centre Sunderland and CUPRA Sunderland are trading names of Mike Pulman Limited, which is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 308745 – we are a credit broker not a lender. Pulman SEAT Limited & Pulman Škoda Limited are Appointed Representative of Mike Pulman Ltd, which is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 308745 – we are a credit broker not a lender.

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Apprentice Service Technician employer: Pulman

Pulman is an exceptional employer that prioritises the growth and well-being of its employees, offering a comprehensive apprenticeship programme for aspiring Service Technicians. With a supportive work culture, competitive benefits including annual leave, health and wellbeing initiatives, and opportunities for career progression, Pulman fosters a friendly and innovative environment across its locations in Durham, Sunderland, and Cramlington. Join a dedicated team where you can thrive while gaining valuable skills in the motor vehicle industry.
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Contact Detail:

Pulman Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Service Technician

✨Tip Number 1

Research Pulman and its values thoroughly. Understanding the company culture and what they stand for will help you align your answers during any interviews or discussions, showing that you're genuinely interested in being part of their team.

✨Tip Number 2

Network with current or former employees of Pulman. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the apprenticeship programme and what qualities they value in candidates.

✨Tip Number 3

Prepare to discuss your passion for the motor vehicle industry. Be ready to share specific examples of your interest, whether it's a project you've worked on, a car you admire, or a recent trend in the automotive world that excites you.

✨Tip Number 4

Demonstrate your teamwork and communication skills during any interactions. Since these are crucial for the role, think of examples from past experiences where you successfully collaborated with others or resolved conflicts effectively.

We think you need these skills to ace Apprentice Service Technician

Interest in the motor vehicle industry
Strong communication skills
Teamwork and collaboration
Basic mechanical knowledge
Problem-solving skills
Attention to detail
Time management
Customer service orientation
Ability to follow instructions
Adaptability to new technologies
Basic computer skills for diagnostic tools
Commitment to learning and development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to the motor vehicle industry. Emphasise your interest in automotive technology and any previous work or study that aligns with the role of a Service Technician.

Craft a Compelling Cover Letter: In your cover letter, explain why you want to join Pulman and what excites you about the apprenticeship programme. Mention specific aspects of the company that appeal to you, such as their commitment to customer service or their training facilities.

Showcase Your Communication Skills: Since strong communication is a requirement for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of teamwork or customer interaction from past experiences.

Highlight Your Commitment: Express your dedication to completing the apprenticeship and achieving the NVQ level 3 qualification. Mention any relevant personal goals or aspirations within the motor trade to demonstrate your long-term commitment to the industry.

How to prepare for a job interview at Pulman

✨Show Your Passion for the Motor Industry

Make sure to express your genuine interest in the motor vehicle industry during the interview. Talk about any relevant experiences, such as working on cars or following automotive trends, to demonstrate your enthusiasm.

✨Highlight Your Communication Skills

Since customer care is vital in this role, be prepared to discuss how you effectively communicate with others. Share examples of teamwork and how you've resolved conflicts or provided excellent service in previous situations.

✨Prepare for Technical Questions

Expect questions related to vehicle maintenance and repair. Brush up on basic automotive knowledge and be ready to discuss any technical skills you possess, especially those related to electronic fault diagnosis.

✨Ask Insightful Questions

At the end of the interview, ask thoughtful questions about the apprenticeship programme, training opportunities, and company culture. This shows your interest in the role and helps you determine if it's the right fit for you.

Apprentice Service Technician
Pulman
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  • Apprentice Service Technician

    Cramlington
    Full-Time
    8000 - 12000 £ / year (est.)

    Application deadline: 2027-07-31

  • P

    Pulman

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