At a Glance
- Tasks: Plan and execute exciting meetings and events for up to 446 guests.
- Company: Join a vibrant central London hotel with a fantastic team and 312 bedrooms.
- Benefits: Enjoy free meals, gym access, and up to 33 days of annual leave.
- Other info: Eligible applicants must already be able to work in the UK.
- Why this job: Be part of a fun, passionate team while building client relationships and maximising sales.
- Qualifications: Experience in event management and strong communication skills are essential.
The predicted salary is between 36037 - 50452 £ per year.
We are seeking a FUN, PASSIONATE & EXTROVERTED Meeting & Events Executive to join our FANTASTIC TEAM at a VIBRANT central London Hotel with 312 bedrooms and 17 meeting rooms, including the Shaw Theatre. You will assist the Meetings & Events department in achieving maximum revenue and strengthening client relationships through effective sales techniques and strategies, while providing excellent customer service at all times. In this role, you will help plan and execute meetings, events, and conferences for up to 446 guests, from start to finish. You will work closely with clients, agents, and team members to ensure seamless coordination and delivery of all event aspects. This position requires a proven track record in event management.
Responsibilities include:
- Responding to enquiries from agents/clients professionally and within specified timeframes.
- Practicing efficient yield management according to guidelines.
- Promoting special offers to maximize sales opportunities.
- Preparing contracts and ensuring maximum conversion of business.
- Chasing all business and following departmental guidelines.
- Conducting show-rounds for existing bookings and new clients.
- Providing clients with detailed event orders in advance.
- Greeting clients upon arrival and maintaining presence throughout events.
- Resolving disputes and complaints professionally and within guidelines.
- Adhering to accounting procedures, including obtaining prepayments, reconciling accounts, and sending final invoices within 48 hours of departure.
- Maintaining market awareness through competitor inspections.
- Achieving individual weekly targets.
Qualifications and Key Skills:
- Strong organization and time management skills.
- Excellent written and verbal communication skills.
- Good administration and problem-solving abilities.
- Ability to meet deadlines.
- Customer-focused attitude.
- Attention to detail.
- Drive to maximize sales and meet budgets.
- Experience with OPERA Cloud and Delphi systems is essential.
- Previous experience in Meetings & Events at a conference hotel or venue is required.
Additional Benefits:
- Two complimentary Bonus Breaks annually in other UK Accor properties.
- Employee discount card for hotel stays worldwide.
- Free meals on duty and access to the hotel gym.
- Up to 33 days of annual leave.
Salary: £36,037 per annum. Applicants must already be eligible to work in the UK.
Meeting & Events Executive in London employer: PULLMAN
Join our vibrant team at a central London hotel, where we prioritise a fun and passionate work culture that fosters creativity and collaboration. As a Meeting & Events Executive, you'll enjoy excellent employee benefits, including complimentary breaks at other UK properties, discounts on worldwide hotel stays, and generous annual leave, all while working in a dynamic environment that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Executive in London
✨Tip Number 1
Network with professionals in the events industry. Attend local networking events or join online groups where you can connect with others who work in similar roles. This can help you learn about job openings and gain insights into what employers are looking for.
✨Tip Number 2
Familiarise yourself with OPERA Cloud and Delphi systems, as these are essential for the role. Consider taking online courses or tutorials to enhance your skills in these areas, which will make you a more attractive candidate.
✨Tip Number 3
Showcase your passion for event management by volunteering for local events or community projects. This hands-on experience not only builds your resume but also demonstrates your commitment and enthusiasm for the field.
✨Tip Number 4
Research the hotel and its unique offerings before your interview. Understanding their brand and what makes them stand out will allow you to tailor your conversation and show how you can contribute to their success.
We think you need these skills to ace Meeting & Events Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in event management, particularly in a conference hotel or venue. Emphasise your organisational skills and any relevant software knowledge, such as OPERA Cloud and Delphi systems.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific experiences where you successfully managed events and how you can contribute to the vibrant team at the hotel.
Showcase Your Communication Skills:Since excellent communication is key for this role, ensure your application reflects your ability to communicate effectively. Use clear and professional language, and provide examples of how you've resolved disputes or maintained client relationships.
Highlight Your Customer-Focused Attitude:In your application, demonstrate your customer-focused approach. Share anecdotes that illustrate your commitment to providing excellent service and how you’ve gone above and beyond to meet client needs.
How to prepare for a job interview at PULLMAN
✨Show Your Passion for Events
Make sure to express your enthusiasm for event management during the interview. Share specific examples of past events you've organised and what made them successful. This will demonstrate your genuine interest in the role and the industry.
✨Highlight Your Communication Skills
As a Meeting & Events Executive, strong communication is key. Be prepared to discuss how you effectively communicate with clients and team members. Use examples that showcase your ability to resolve disputes and maintain client relationships.
✨Demonstrate Your Organisational Skills
Prepare to talk about your time management and organisational strategies. Discuss how you prioritise tasks and manage multiple events simultaneously, ensuring that every detail is attended to, from planning to execution.
✨Familiarise Yourself with Relevant Software
Since experience with OPERA Cloud and Delphi systems is essential, make sure you are well-versed in these platforms. If you have used similar software, be ready to explain how your skills can transfer to these systems.
