Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests with care, anticipate their needs, and promote hotel services.
- Company: Join Pullman Hotels & Resorts, where your story matters.
- Benefits: Enjoy free meals, gym access, and up to 33 days annual leave.
- Why this job: Make a real impact in hospitality while growing your career.
- Qualifications: Strong communication skills and a passion for guest service.
- Other info: Opportunity to train and develop a team in a dynamic environment.
The predicted salary is between 32001 - 44801 £ per year.
Why work for Pullman London St Pancras? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo!
Responsibilities
- Welcomes all guests as soon as they arrive with care and attention, with a personalised approach.
- Is proactive, anticipates guests needs and looks for suitable solutions.
- Conveys the hotel image and promotes the company’s loyalty programme.
- Assists as required with guest feedback and handles them in an efficient and satisfying manner.
- Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them.
- Carrying out all operations concerning guests arrival and departure in compliance with payment procedure.
- Informs guests about formalities, any special conditions relating to their stay and the services available.
- Actively contributes to the qualitative and quantitative targets of the department.
- Promotes the Pullman brand philosophy through exemplary attitude, behaviour, uniform and excellent communication skills.
- Supervises, supports, trains and develops the Night Welcomers.
- Covers Night Manager duties during periods of leave.
Additional Information
- Bonus Breaks: Enjoy two complimentary one or two night stays per year at other Accor properties across the UK.
- Pension Scheme: Secure your future with our contributory pension plan.
- Employee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwide.
- Complimentary Meals: Free meals provided whilst on duty.
- Wellness Perks: Free access to the hotel gym.
- Employee Assistance Programme: Confidential support available 24/7.
- Annual Leave: Up to 33 days of annual leave per year (including public holidays).
Salary: £15.78 per hour (£32,001 per annum). The successful candidate must already have eligibility to work in the UK.
Night Welcome Supervisor employer: Pullman Hotels & Resorts
Contact Detail:
Pullman Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Welcome Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Pullman Hotels & Resorts. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Remember, they want someone who fits their culture, so be yourself!
✨Tip Number 3
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with their services, events, and the surrounding area. This shows you’re genuinely interested and ready to promote the Pullman brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Night Welcome Supervisor
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application for the Night Welcome Supervisor role. Highlight your relevant experience and skills that align with the responsibilities mentioned in the job description. This shows us you’re genuinely interested!
Show Your Passion for Hospitality: We love candidates who are passionate about hospitality! Share any experiences or stories that demonstrate your commitment to providing excellent service and making guests feel welcome. It’s all about creating memorable experiences!
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s a straightforward process, and it ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at Pullman Hotels & Resorts
✨Know the Company Inside Out
Before your interview, take some time to research Pullman Hotels & Resorts. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Guest-Centric Approach
As a Night Welcome Supervisor, your role revolves around guest satisfaction. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your proactive nature and how you anticipate needs, as this aligns perfectly with the job description.
✨Demonstrate Leadership Skills
Since the role involves supervising and training Night Welcomers, be ready to discuss your leadership style. Share specific instances where you successfully led a team or resolved conflicts. This will illustrate your capability to support and develop others in the workplace.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.
