Meeting & Events Manager

Meeting & Events Manager

Full-Time 45000 £ / year No home office possible
P

At a Glance

  • Tasks: Lead a dynamic team to plan and execute unforgettable meetings and events.
  • Company: Join Accor, a global leader in hospitality with endless growth opportunities.
  • Benefits: Enjoy free meals, gym access, up to 33 days off, and discounted stays at Accor hotels.
  • Why this job: Be part of a vibrant team in a creative environment that values your unique contributions.
  • Qualifications: Strong leadership, communication, and organizational skills are essential; event management experience preferred.
  • Other info: Earn a competitive salary of £46,360 plus a 10% annual bonus.

Company Description

\”Why work for Accor?

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\”

Job Description

We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Manager who wants to join our FANTASTIC MEETING & EVENTS TEAM at a VIBRANT central London Hotel! We have 312 bedrooms and 17 meeting rooms, including the Shaw Theatre.

You will be heading the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies-providing excellent customer service at all times to all customers

In this role, you will lead a team of one Senior M&E Executive, two M&E Executives and one M&E Co-ordinator in planning and executing meetings, events, and conferences for up to 446 guests, from start to finish.

You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event.

This role requires proven record of accomplishment in event management.

We are part of a global brand of 145+ hotels worldwide and part of Accor, Europes Largest hotel company with 5000+ hotels.

Come and be a part of our vibrant and gutsy sales team with 17 individual event spaces including the creative Shaw Theatre. The successful applicant will be highly organised, creative and driven.

Your role will include managing and directing all aspects of the Meeting & Events Sales department including leading, developing and motivating a high-performing team ensuring the department meets and exceeds the budget and maximises the conference and events revenue and profit, through active selling and commercial management techniques.

  • Diary Management to ensure the Business on the Books is the most profitable for the hotel
  • To establish yielding policies for optimizing meeting space with F&B, Sales & Revenue Management
  • To co-ordinate meeting organiser and client show rounds to hotel
  • Ensure all enquiries are dealt with promptly and in line with Accor standards
  • Set daily/weekly targets for the team
  • To proactively phone existing clients for repeat business
  • To participate in the weekly/monthly revenue meetings, ensuring agreed outputs & activities take total revenue into consideration
  • To monitor & share revenue trends to support revenue driving/maximizing actions This includes forecasts, channel delivery, pace, market segments, Turn Down, SpendPAR, Conference measures
  • To develop SOPs and monitor to ensure are in place
  • Competitor board spotting
  • To participate in client events in the hotel in conjunction with sales department
  • To co-ordinate and implement any conference or promotional offers within the conference/meeting/events market in line with hotel strategy
  • To recruit, induct and train employees in a systematic process and professional way to meet the needs of the business. Develop training plans for each team member

Qualifications

Key Skills and Behaviours required:

– Organisation and time management skills

– Strong leadership qualities

– Strong communication skills both written and verbal

– Administration and problem solving skills

– Ability to work to deadlines

– Customer focused

– Attention to detail

– Creative

– Driven towards maximising sales and meeting departmental budgets

– Use of OPERA Cloud and Delphi system is preferable

Additional Information

Benefits

-Two complimentary Bonus Breaks – benefit from a free one or two day break in another Accor property in the UK each year

– Employee benefit card offering discounted rates in Accor Hotels worldwide

– Free meals on duty and access to hotel Gym

– Up to 33 days of annual leave per annum

– 10% Annual Bonus

Salary: £46,360 per annum plus 10% annual bonus

The successful candidate must already have eligibility to work in the UK

AMRT1_UKCT

Meeting & Events Manager employer: Pullman Hotels & Resorts

At Accor, we believe in creating a workplace where you can truly be yourself while pursuing your passion for hospitality. As a Meeting & Events Manager in our vibrant central London hotel, you'll enjoy a supportive work culture that prioritizes personal growth and development, alongside unique benefits like complimentary breaks at other Accor properties and a generous annual leave policy. Join us to lead a dynamic team in a role that not only challenges the status quo but also allows you to make a meaningful impact in the world of events.
P

Contact Detail:

Pullman Hotels & Resorts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Meeting & Events Manager

✨Tip Number 1

Show your passion for events! When you network or speak with potential employers, share your enthusiasm for creating memorable experiences. This aligns perfectly with the vibrant culture Accor promotes.

✨Tip Number 2

Highlight your leadership skills in conversations. Since the role involves managing a team, be ready to discuss your experience in leading and motivating others to achieve sales targets and deliver exceptional service.

✨Tip Number 3

Familiarize yourself with OPERA Cloud and Delphi systems. Even if you don't have direct experience, showing that you're proactive about learning these tools can set you apart from other candidates.

✨Tip Number 4

Be prepared to discuss how you would optimize meeting spaces and enhance client relationships. Think of specific strategies you've used in the past to maximize revenue and improve customer satisfaction.

We think you need these skills to ace Meeting & Events Manager

Event Management
Sales Techniques
Customer Service Excellence
Team Leadership
Organisational Skills
Time Management
Strong Communication Skills
Problem-Solving Skills
Attention to Detail
Creativity
Budget Management
Diary Management
Client Relationship Management
Training and Development
Use of OPERA Cloud and Delphi Systems

Some tips for your application 🫡

Show Your Passion: In your cover letter, express your enthusiasm for the role and the hospitality industry. Highlight your passion for event management and how it aligns with Accor's values of creativity and customer focus.

Highlight Relevant Experience: Make sure to detail your previous experience in event management. Use specific examples that demonstrate your ability to lead teams, manage multiple events, and achieve revenue targets.

Tailor Your CV: Customize your CV to reflect the key skills mentioned in the job description, such as organization, leadership, and communication skills. Use bullet points to make it easy to read and ensure it showcases your achievements.

Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep you on the radar of the hiring team.

How to prepare for a job interview at Pullman Hotels & Resorts

✨Show Your Passion for Events

Make sure to express your enthusiasm for event management during the interview. Share specific examples of past events you've managed and what made them successful. This will demonstrate your genuine interest in the role and the industry.

✨Highlight Your Leadership Skills

As a Meeting & Events Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed team members in previous roles. This will show that you can effectively manage and inspire your team.

✨Demonstrate Your Organizational Skills

Given the fast-paced nature of event management, it's crucial to showcase your organizational abilities. Discuss how you prioritize tasks, manage timelines, and ensure all details are covered for successful events. Use specific examples to illustrate your skills.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges during events. Think about potential issues that could arise and how you would address them, ensuring you align your answers with Accor's standards of customer service.

Meeting & Events Manager
Pullman Hotels & Resorts
P
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>