Hotel Receptionist

Hotel Receptionist

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Hotel Receptionist, you'll greet guests, manage bookings, and ensure a smooth check-in experience.
  • Company: Join Pullman London St Pancras, a vibrant hotel that values individuality and growth.
  • Benefits: Enjoy flexible working hours, opportunities for personal development, and a supportive team environment.
  • Why this job: Be part of a dynamic hospitality team where your contributions truly matter and can shape the future.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a passion for customer service!
  • Other info: This role offers a chance to learn and grow in a fast-paced, exciting environment.

The predicted salary is between 24000 - 36000 £ per year.

Why work for Pullman London St Pancras? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Hotel Receptionist employer: Pullman Hotels & Resorts

At Pullman London St Pancras, we pride ourselves on fostering a vibrant work culture that embraces individuality and encourages personal growth. As a Hotel Receptionist, you will be part of a dynamic team dedicated to delivering exceptional service while enjoying opportunities for professional development in a supportive environment. Located in the heart of London, our hotel offers a unique blend of career advancement and the chance to be part of an innovative hospitality experience.
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Contact Detail:

Pullman Hotels & Resorts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Receptionist

✨Tip Number 1

Familiarise yourself with the Pullman brand and its values. Understanding their commitment to hospitality and employee growth will help you align your responses during interviews, showcasing that you're a great fit for their culture.

✨Tip Number 2

Practice your customer service skills. As a hotel receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to build confidence in handling various situations.

✨Tip Number 3

Network with current or former employees of Pullman London St Pancras. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach during the application process.

✨Tip Number 4

Prepare questions to ask during your interview. This shows your genuine interest in the role and the company. Consider asking about opportunities for growth and how they support their staff in achieving their career goals.

We think you need these skills to ace Hotel Receptionist

Customer Service Skills
Communication Skills
Multitasking Abilities
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Proficiency in Booking Systems
Conflict Resolution
Adaptability
Basic Financial Skills
Knowledge of Local Attractions
Language Skills
Empathy and Patience

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Pullman London St Pancras and their values. Highlight how your personal values align with their commitment to growth and learning in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise skills that are crucial for a Hotel Receptionist, such as communication, organisation, and problem-solving.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to contribute to the team. Mention specific examples of how you can support their mission of creating meaningful experiences for guests.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.

How to prepare for a job interview at Pullman Hotels & Resorts

✨Know the Company

Before your interview, take some time to research Pullman London St Pancras. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show genuine interest.

✨Showcase Your Customer Service Skills

As a hotel receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the demands of the role.

✨Practice Common Interview Questions

Familiarise yourself with common interview questions for receptionists, such as handling complaints or managing busy periods. Practising your responses will help you feel more confident and articulate during the actual interview.

✨Dress Professionally

First impressions matter! Make sure to dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the standards expected in the hospitality industry.

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