Meeting & Events Manager

Meeting & Events Manager

London Full-Time 36800 - 46400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to plan and execute exciting events for up to 446 guests.
  • Company: Join Pullman Hotels & Resorts, part of Accor, a global leader in hospitality.
  • Benefits: Enjoy free meals, gym access, and up to 33 days annual leave plus bonus breaks.
  • Why this job: Be part of a vibrant culture that values creativity and personal growth.
  • Qualifications: Strong leadership, communication skills, and a passion for customer service required.
  • Other info: Eligibility to work in the UK is essential; experience in event management preferred.

The predicted salary is between 36800 - 46400 £ per year.

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Company Description

\”Why work for Pullman London St Pancras?

We welcome you as you are and you can find a job that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore our limitless possibilities.

Company Description

\”Why work for Pullman London St Pancras?

We welcome you as you are and you can find a job that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore our limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\’s hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\”

Job Description

We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Manager who wants to join our FANTASTIC MEETING & EVENTS TEAM at Pullman London St Pancras!

You will be heading the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies-providing excellent customer service at all times to all customers

In this role, you will lead a team of one Senior M&E Executive, two M&E Executives and one M&E Co-ordinator in planning and executing meetings, events, and conferences for up to 446 guests, from start to finish.

You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event.

This role requires proven record of accomplishment in event management.

We are part of a global brand of 155+ hotels worldwide and part of Accor, Europe’s Largest hotel company with 5000+ hotels.

Come and be a part of our vibrant sales team with 17 individual event spaces including the creative Shaw Theatre. The successful applicant will be highly organised, creative and driven.

Your role will include managing and directing all aspects of the Meeting & Events Sales department including leading, developing and motivating a high-performing team ensuring the department meets and exceeds the budget and maximises the conference and events revenue and profit, through active selling and commercial management techniques.

  • Diary Management to ensure the Business on the Books is the most profitable for the hotel
  • To establish yielding policies for optimizing meeting space with F&B, Sales & Revenue Management
  • To co-ordinate meeting organiser and client show rounds to hotel
  • Ensure all enquiries are dealt with promptly and in line with Accor standards
  • Set daily/weekly targets for the team
  • To proactively phone existing clients for repeat business
  • To participate in the weekly/monthly revenue meetings, ensuring agreed outputs & activities take “total revenue” into consideration
  • To monitor & share revenue trends to support revenue driving/maximizing actions This includes forecasts, channel delivery, pace, market segments, Turn Down, SpendPAR, Conference measures
  • To develop SOP’s and monitor to ensure are in place
  • Competitor board spotting
  • To participate in client events in the hotel in conjunction with sales department
  • To co-ordinate and implement any conference or promotional offers within the conference/meeting/events market in line with hotel strategy
  • To recruit, induct and train employees in a systematic process and professional way to meet the needs of the business. Develop training plans for each team member

Qualifications

Key Skills and Behaviours required:

  • Organisation and time management skills
  • Strong leadership qualities
  • Strong communication skills both written and verbal
  • Administration and problem solving skills
  • Ability to work to deadlines
  • Customer focused
  • Attention to detail
  • Creative
  • Driven towards maximising sales and meeting departmental budgets
  • Use of OPERA Cloud and Delphi system is preferable

Additional Information

Benefits

  • Two complimentary Bonus Breaks – benefit from a free one or two day break in another Accor property in the UK each year
  • Employee benefit card offering discounted rates in Accor Hotels worldwide
  • Free meals on duty and access to hotel Gym
  • Up to 33 days of annual leave per annum

Salary: £46,360 per annum plus 10% annual bonus

The successful candidate must already have eligibility to work in the UK

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitality

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Meeting & Events Manager employer: Pullman Hotels & Resorts

At Pullman London St Pancras, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is encouraged to be their authentic self. With a strong focus on personal growth and development, we offer unique benefits such as complimentary bonus breaks at other Accor properties, discounted rates across our global hotel network, and a supportive environment that values creativity and teamwork. Join us in a dynamic role where you can lead a passionate team and make a meaningful impact in the hospitality industry.
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Contact Detail:

Pullman Hotels & Resorts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Meeting & Events Manager

✨Tip Number 1

Familiarise yourself with the Pullman Hotels & Resorts brand and their unique selling points. Understanding their values and what makes them stand out in the hospitality industry will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Pullman Hotels & Resorts. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.

✨Tip Number 3

Prepare to showcase your leadership and organisational skills through specific examples from your past experiences. Since the role requires managing a team and coordinating events, having clear, relevant stories ready will demonstrate your capability effectively.

✨Tip Number 4

Stay updated on the latest trends in event management and hospitality. Being knowledgeable about current industry practices will not only impress your interviewers but also show that you are proactive and passionate about your field.

We think you need these skills to ace Meeting & Events Manager

Event Management
Leadership Skills
Strong Communication Skills
Customer Service Orientation
Time Management
Attention to Detail
Sales Techniques
Problem-Solving Skills
Diary Management
Team Development
Creativity
Budget Management
Use of OPERA Cloud and Delphi Systems
Negotiation Skills
Client Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in event management, leadership, and customer service. Use specific examples that demonstrate your ability to manage events and lead a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for the role. Mention how your skills align with the job description and why you want to work at Pullman Hotels & Resorts.

Showcase Your Achievements: In your application, include quantifiable achievements from previous roles, such as revenue growth or successful event execution. This will help illustrate your capability to meet and exceed departmental budgets.

Highlight Soft Skills: Emphasise your strong communication, organisation, and problem-solving skills in your application. These are crucial for a Meeting & Events Manager and will set you apart from other candidates.

How to prepare for a job interview at Pullman Hotels & Resorts

✨Show Your Passion for Events

Make sure to express your enthusiasm for event management during the interview. Share specific examples of past events you've managed and what made them successful. This will demonstrate your genuine interest in the role and the industry.

✨Highlight Your Leadership Skills

As a Meeting & Events Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed team members in previous roles. This will show that you can effectively manage and inspire your team.

✨Demonstrate Strong Communication Abilities

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions about how you handle client interactions and resolve conflicts, as these are crucial in event management.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills. Think of potential challenges you might encounter in managing events and how you would address them. This will showcase your ability to think on your feet and adapt to changing situations.

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