At a Glance
- Tasks: Deliver amazing customer service and keep the store looking fab.
- Company: Join Bershka, part of a leading global fashion group.
- Benefits: Competitive pay, flexible hours, and a 25% employee discount.
- Other info: Enjoy a vibrant culture that values diversity and open communication.
- Why this job: Get hands-on experience in a fast-paced retail environment with growth opportunities.
- Qualifications: No prior experience needed, just a passion for fashion and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Bershka is part of Inditex, a family of brands which is one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Stradivarius, Oysho, Zara Home and Lefties. Bershka is known for fast-moving fashion, sharp product curation and a store experience built around newness, quality and customer focus. At Bershka, how we work is what sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success.
The role As a Sales Assistant, you’re a key part of the store’s day-to-day success — supporting customers, keeping the shopfloor looking its best, and helping the team deliver a smooth, fast and friendly experience. This is a 3-month temporary contract. An extension or permanent role may be possible depending on business needs and performance, but it isn’t guaranteed. The work is hands-on and fast-paced, and you’ll learn quickly through on-the-job support and training.
This role is for you if you…
- Enjoy a high-energy environment and like staying busy and active
- Are reliable, organised and good at managing your time
- Stay calm under pressure and adapt quickly when priorities change
- Are naturally customer-focused and enjoy helping people
- Work well in a team and communicate with respect and positivity
- Show resilience and the right mindset to learn and improve every day
- Are ambitious and interested in growing your career in retail
What you’ll do
- Deliver great customer service, even during busy moments
- Work across the shopfloor, stockroom, deliveries and tills
- Process large volumes of stock accurately and efficiently
- Keep the shopfloor organised, well-presented and easy to shop
- Follow clear procedures and routines to keep everyone safe
- Support your team to keep the store running smoothly
- Act as an ambassador for Inditex sustainability initiatives
Availability & flexibility (please read carefully)
- Weekend work is part of retail and required, depending on contracted hours
- Your availability is agreed before you start and is expected to remain consistent once in role
- This role may include early mornings, late finishes and busy trading periods
Benefits
- Competitive salary: Your dedication deserves recognition. We offer a competitive salary that ranks among the highest in the retail sector in the UK. Furthermore, we believe in equality, so everyone receives the same pay, regardless of age.
- Growth opportunities: We believe in cultivating talent from within, offering ample opportunities for internal growth and promotion. INTALENT, our internal job portal, makes it easy to search for and apply to open positions.
- Learning platform: Expand your skillset through TRA!N, our internal learning platform. With a diverse range of courses available that are tailored to your professional needs, we support you in taking control of your development journey.
- Inclusive culture: We are dedicated to promoting diversity and ensuring an inclusive work environment where everyone's opinions are valued and respected. We embrace diversity in recruitment, training, and promotion, ensuring equal opportunities for all employees, regardless of disability, race, sex, gender, age, ethnicity, sexual orientation, or other unique characteristics.
- Annual Leave: All employees are entitled to 5 weeks' holiday per year, giving you time to relax and recharge your batteries. Those who have dedicated years to our company are offered extra holidays as a thank you for their ongoing dedication and hard work.
- Flexible hours: We offer both part-time (12-28 hours) and full-time (30-40 hours) opportunities.
- Diverse shifts: Our dynamic work environment includes various shifts: openings, mid-day shifts, and evenings.
- Availability on weekends: With our stores open seven days a week, we are looking for individuals who are able to work on weekends.
- Opportunities to grow: Our internal talent is our greatest asset. The growth and evolution of our people is what allows us to continue growing and evolving as a company.
- Employee discount: Our employees receive a 25% discount on all the Inditex group’s brands to use both in physical stores and online through our sales websites.
- Weekend rate: To further incentivise peak trading days, we have implemented a ‘Weekend Rate’. This would be applicable to all hourly paid sales assistants.
- London Travel Scheme: In recognition of the continued expansion of the city and increasing travel commitments of the capital. We have introduced a travel scheme to all employees contracted to central London stores.
- Volunteering: Our people get involved. They can become charity ambassadors for Inditex, promoting and participating in different social projects.
- Open communication: We encourage everyone to contribute to their personal success and that of the company. Our organization is horizontal with a flat hierarchal structure.
- Annual Sales Bonus: Store teams can earn a yearly bonus based on achieving their store’s sales target.
- Paid Parental Leave: Inditex offers unparalleled support to new parents (Maternity, Paternity, Adoption).
Next Steps
- Ready to join us? Simply apply below, specifying your desired position and sharing details of your relevant experience, availability and preferred working location.
- Once we've found a suitable opportunity for you, you will receive an email with a link to our VideoAsk platform.
- If your profile matches one of our current vacancies, we will reach out to arrange an interview.
- If it’s a match, our team will be in touch again to offer you a position in one of our stores.
Retail Sales Assistant: Flexible Hours & Growth in Grays employer: Pull
Bershka, part of the renowned Inditex family, offers an exceptional work environment in Grays, UK, where teamwork, respect, and sustainability are at the core of our culture. With competitive salaries, flexible hours, and a strong commitment to employee growth through internal promotions and training, we empower our staff to thrive in their retail careers while enjoying a diverse and inclusive workplace. Join us to be part of a dynamic team that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant: Flexible Hours & Growth in Grays
✨Tip Number 1
Get to know the brand! Before your interview, dive into Bershka's style and values. This shows you're genuinely interested and helps you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle busy moments and keep a positive attitude. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be ready to show your flexibility! Retail is all about adapting to change, so be prepared to discuss how you've managed shifting priorities in the past. It’ll highlight your reliability and organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application goes straight to the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Retail Sales Assistant: Flexible Hours & Growth in Grays
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for fashion and customer service.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. If you've worked in retail before or have great customer service skills, shout about it! We love seeing how you fit into our team.
Show Your Availability:Since we need flexible team members, be clear about your availability in your application. Mention any weekends or evenings you can work, as this will help us find the right fit for both you and the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Pull
✨Know the Brand
Before your interview, take some time to research Bershka and its parent company, Inditex. Understand their values, mission, and the latest trends in their fashion lines. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Show Your Customer Focus
As a Retail Sales Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to stay calm under pressure and how you can contribute to creating a friendly shopping experience.
✨Demonstrate Team Spirit
Bershka values teamwork, so be ready to discuss how you work well with others. Think of specific instances where you collaborated with colleagues to achieve a common goal. Emphasise your communication skills and how you respect and support your teammates.
✨Be Flexible and Adaptable
Retail can be unpredictable, so showcase your adaptability. Share examples of how you've successfully managed changing priorities or handled busy periods in previous roles. This will demonstrate that you're ready for the fast-paced environment at Bershka.
